Caremark Central Bedfordshire has a Review Score of 9.9 (9.868) out of 10, based on 18 reviews in the last 2 years. Over all time Caremark Central Bedfordshire has 41 reviews.
Review from Jacqui F (Daughter of Client) published on 5 March 2021
Submitted via Website •
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Reply from Shweta Batra, Director at Caremark Central Bedfordshire
Hi Jacqui,
Many thanks for writing a review for us. We are glad you are happy with the care for your mum. We endeavour to provide the best service possible and really appreciate your feedback.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 9.9 (9.868) out of 10 for Caremark Central Bedfordshire is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.868 for Caremark Central Bedfordshire is calculated as follows: ( (93 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 106 Ratings = 4.868
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Caremark Central Bedfordshire is based on 18 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 21 Jan 2022
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Job Title: Care Manager
Joined: 2021
I have been in the care industry for about 9 years and have always enjoyed helping and caring for people. I started as a care worker and worked my way up. From being a care worker it has given me insight on how people would like to be cared for and how much they want to remain in their own homes, not just for comfort but for independence. Being able to help support and provide the right care to suit that persons' needs, so they can remain at home, is a passion of mine.
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