Caremark Central Bedfordshire

19-21 Ashton Square, Dunstable, LU6 3SN
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9.9 46 Reviews
  • Caremark Central Bedfordshire, Dunstable
Caremark is a home care provider in Central Bedfordshire and provides home care to clients in the area.

They provide services like 24x7 Live in Care, Dementia Care and Alzheimer’s Care, Specialist care provided to individuals with Learning Disabilities, Night care, Help with personal care like washing & dressing, Shopping & meal preparation, Medication assistance and organizing, Support with daily routines, Respite care services, Companionship, Socialising and leisure activities, Accessing the community
End of life care, Light domestic tasks, Shopping.

Caremark can tailor make the package to suit your needs and demands.

Please do not hesitate to give the friendly team a ring.
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Care Provided by Caremark Central Bedfordshire

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £21.25 – £28.02
  • Weekly Live-in Care Fees: £1350 – £1650

Fee varies according to the needs and times preferred/required.

These prices are only a guideline, please contact Caremark Central Bedfordshire to find out the exact price for your requirements.

Contact Caremark Central Bedfordshire to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Caremark Central Bedfordshire to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Shweta Batra and Priya Khurana (Managing Directors)

Caremark Central Bedfordshire Reviews (46)

9.9

Caremark Central Bedfordshire has a Review Score of 9.9 (9.868) out of 10, based on 22 reviews in the last 2 years.
Over all time Caremark Central Bedfordshire has 46 reviews.

Overall Experience
  • 41
  • 5
  • 0
  • 0
  • 0
Date Published
  • 46
  • 8
  • 9
  • 22
  • 24
Reviewer Connection to Caremark Central Bedfordshire
  • 19
  • 13
  • 4
  • 3
  • 3
  • 1
  • 1
  • 1
  • 1
Total of 46, showing 41-46
Review from Maragret C (Daughter of Client) published on 23 August 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The woman who introduced the workers to us was brilliant and acted quickly when I had concerns. Two of the workers are absolutely brilliant too - the new woman in particular has been impressive.
Reply from Shweta Batra, Director at Caremark Central BedfordshireMany thanks for your review. We at Caremark will continue to provide you with the best service possible!
Thanks, Caremark team.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from A B (Daughter of Client) published on 9 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very pleased with the care, support and dignity the carers give to our dad, particularly his main carer and experienced staff. They are amazing, and we cannot thank them enough. It is such a relief to us to know he is being so well cared for.
Reply from Shweta Batra, Director at Caremark Central BedfordshireMany thanks for your response. Glad to provide the services for your dad and endeavour to provide the best service possible. Your feedback is much appreciated.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Ruth C (Client) published on 6 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The good care starts with management, who are very understanding about my requirements and want to make sure things are right for me. They come across as genuinely caring about their staff and clients. Communication is good; I am emailed my rota, so I know who to expect, and I am called if there is
a problem. Carers are warm and friendly, arrive on time, and are here to do things as well as chat. They happily help with housework and encourage me to do as much for myself as possible, even if it takes longer and they are standing around. I have a small group of three carers, which is what I asked for.
Reply from Shweta Batra, Director at Caremark Central BedfordshireHi Ruth,
Many thanks for writing a review for us. We will make sure we continue to provide the best of service for your needs.
Kindest Regards,
Caremark Central Bedfordshire
  • Staff
  • Care / Support
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  • Treated with Dignity
  • Value for Money
Review from Wendy C (Daughter of Client) published on 14 July 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
The carers have been friendly, helpful and professional. Usually arriving on time, however when there is a problem, although my father is contacted, it is difficult for him to answer the telephone when the reason for having the carer is to help him get up in the morning. Overall communication is good
but there is a lot of documenting at the end of each visit which seems unnecessary.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from K B (Daughter of Client) published on 22 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found Caremark easy to reach and very helpful.


The main carer to my mother showed good knowledge of dementia and was very patient.

Reply from Shweta Batra, Director at Caremark Central BedfordshireMany thanks for your review. It is very much appreciated!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jacqui F (Daughter of Client) published on 5 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you to the amazing care staff whom have provided daily care to my mother. The carers have been caring, non judgemental and have aimed to cater for all of her care needs. I am so appreciative of the carers knowing my mother was always in good hands. Any concerns were raised immediately and dealt
with in a professional manner. Communication from the carers and management have been excellent, all so caring. Thank you once again and I highly recommend Caremark for the care of your loved ones.
Reply from Shweta Batra, Director at Caremark Central BedfordshireHi Jacqui,
Many thanks for writing a review for us. We are glad you are happy with the care for your mum. We endeavour to provide the best service possible and really appreciate your feedback.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.9 (9.868)

Overview of Review Score

The Review Score of 9.9 (9.868) out of 10 for Caremark Central Bedfordshire is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.868 for Caremark Central Bedfordshire is calculated as follows: ( (113 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 129 Ratings = 4.868
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Caremark Central Bedfordshire is based on 22 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Jan 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (1)

Meet the Team (1)

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Gemma Smith

Job Title: Registered Care Manager Joined: 2021

A highly dedicated and compassionate Registered Care Manager with over 30 years of experience in the health and social care sector. Beginning her career as a Care Worker, she developed a strong foundation in delivering person-centred care and supporting individuals with dignity, respect, and empathy.


Through commitment, continuous professional development, and hands-on experience across a variety of care settings, she progressed into leadership and management roles. As a Registered Care Manager, she brings extensive expertise in care planning, safeguarding, regulatory compliance, team leadership, quality assurance, and service development.


Her practical frontline background provides a deep understanding of the challenges faced by care teams, enabling her to lead with insight, integrity, and compassion. She is passionate about maintaining high standards of care, supporting staff development, and ensuring that every individual receives safe, effective, and person-centred support.


With three decades of experience, she remains committed to improving care services, promoting best practice, and creating positive outcomes for both service users and care professionals.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Central Bedfordshire to verify any information. View our terms and conditions. Caremark Central Bedfordshire has an Enhanced Service - more info.