Caremark Forest of Dean

Briarwood, 15 High Street, Cinderford GL14 2SE
Review Us
9.9 22 Reviews
  • Caremark Forest of Dean, Cinderford
Caremark Forest of Dean is a home care (Domiciliary) service offering a wide range of professional services to people living in the Forest of Dean. The aim is to enable each individual to continue living life to its fullest capacity.

The friendly and well-qualified team can provide anything from companionship to personal care, respite care to overnight services. Additionally, Caremark offers a specialist Live-In Care service where you can receive care and support 24 hours a day.

Caremark goes above and beyond to allow you to continue living in the comfort of your own home and promotes independence wherever possible. With care programmes tailored to each individual, Caremark ensures you get the care and support you need and want.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Adult Home Care (18+)
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Cleaning Service
  • Companionship
  • Food Preparation & Serving
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • High Dependency Care, two carers attending

Funding & Fees

We can provide care in 30, 45, 60 minute segments and longer for sit ins, companionship and more complex care. Overnight waking or sleeping shifts and live-ins are priced per client depending on requirements.

Good to Know

Group/Owner

Person in charge

  • Dave Pickston (Managing Director)

Admission Criteria

  • Adults 18+ only

Caremark Forest of Dean Reviews (22)

Total of 22, showing 21-22
9.9

Caremark Forest of Dean has a Review Score of 9.9 (9.878) out of 10, based on 15 reviews in the last 2 years. Over all time Caremark Forest of Dean has 22 reviews.

Overall Experience

  • 19
  • 3
  • 0
  • 0
  • 0

Date Published

22
7
9
15
7

Review from Ann B (Partner of Client) published on 14 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care and support that we receive. The girls are lovely, always friendly and make me laugh every day. They have become part of the family. Highly recommendable.

Reply from Dave Pickston, Managing Director at Caremark Forest of Dean

Thank you for your kind review. Our workers and staff really do strive to deliver person-centred care, ensuring that our service users are well looked after, enabling them to remain at home and in their communities.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from L L (Client) published on 8 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff and carers are very friendly, professional and hard-working. They treat the clients with the dignity and respect that is needed. If there are any problems they get looked at straight away and dealt with.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.9 (9.878)

Overview of Review Score

The Review Score of 9.9 (9.878) out of 10 for Caremark Forest of Dean is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.878 for Caremark Forest of Dean is calculated as follows: ( (79 Excellents x 5) + (11 Goods x 4) ) ÷ 90 Ratings = 4.878

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Caremark Forest of Dean is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 May 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

Meet the Team (1)

Sophie

Sophie Baulch

Job Title: CQC Registered Care Manager

Joined: 2023

Sophie is the CQC registered Care Manager here at Caremark Hereford and FOD, she has worked in the care sector for 13 years, working with different sectors within the care industry. She has experience with complex needs, palliative and end-of-life support along with learning disabilities and autism. Sophie understands the importance of managing a team to ensure that the people we support are receiving exceptional care and have everything they would like from a care provider. Sophie oversees the safe running of the company on a daily basis, her responsibilities include Coordinating the care delivered, having a hands-on approach, and liaising with the local authority, and medical professionals to achieve the best outcome for our client base. Sophie has a caring, empathetic and patient nature that she passes on to her care staff to ensure that we reach the person-centred care we want to achieve.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Forest of Dean to verify any information. View our terms and conditions. Caremark Forest of Dean has an Enhanced Service - more info.