Caremark Forest of Dean

Briarwood, 15 High Street, Cinderford GL14 2SE
Review Us
9.9 23 Reviews
  • Caremark Forest of Dean, Cinderford
Caremark Forest of Dean is a home care (Domiciliary) service offering a wide range of professional services to people living in the Forest of Dean. The aim is to enable each individual to continue living life to its fullest capacity.

The friendly and well-qualified team can provide anything from companionship to personal care, respite care to overnight services. Additionally, Caremark offers a specialist Live-In Care service where you can receive care and support 24 hours a day.

Caremark goes above and beyond to allow you to continue living in the comfort of your own home and promotes independence wherever possible. With care programmes tailored to each individual, Caremark ensures you get the care and support you need and want.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £36.33 – £43.59
  • Weekly Live-in Care Fees: £1200 – £1500

We can provide visiting care in 30, 45, 60 minute segments and longer for sit ins, companionship and more complex care. Overnight waking or sleeping shifts and live-ins are priced per client depending on requirements.

These prices are only a guideline, please contact Caremark Forest of Dean to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Dave Pickston (Managing Director)

Admission Criteria

  • Adults 18+ only

Caremark Forest of Dean Reviews (23)

9.9

Caremark Forest of Dean has a Review Score of 9.9 (9.885) out of 10, based on 16 reviews in the last 2 years.
Over all time Caremark Forest of Dean has 23 reviews.

Overall Experience
  • 20
  • 3
  • 0
  • 0
  • 0
Date Published
  • 23
  • 5
  • 8
  • 15
  • 8
Reviewer Connection to Caremark Forest of Dean
  • 10
  • 8
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 23, showing 21-23
Review from John C (Son of Client) published on 14 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I really couldn't have managed without home care, can't praise them enough, all angels from top to bottom and so helpful in every way.
Reply from Dave Pickston, Managing Director at Caremark Forest of Dean

Thank you for your kind review. Our workers and staff really do strive to ensure that our service users are well looked after, enabling them to remain at home and in their communities.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Ann B (Partner of Client) published on 14 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care and support that we receive. The girls are lovely, always friendly and make me laugh every day. They have become part of the family. Highly recommendable.
Reply from Dave Pickston, Managing Director at Caremark Forest of Dean

Thank you for your kind review. Our workers and staff really do strive to deliver person-centred care, ensuring that our service users are well looked after, enabling them to remain at home and in their communities.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from L L (Client) published on 8 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff and carers are very friendly, professional and hard-working. They treat the clients with the dignity and respect that is needed. If there are any problems they get looked at straight away and dealt with.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.9 (9.885)

Overview of Review Score

The Review Score of 9.9 (9.885) out of 10 for Caremark Forest of Dean is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.885 for Caremark Forest of Dean is calculated as follows: ( (85 Excellents x 5) + (11 Goods x 4) ) ÷ 96 Ratings = 4.885
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Caremark Forest of Dean is based on 16 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 May 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (1)

Meet the Team (1)

Sophie

Sophie Baulch

Job Title: CQC Registered Care Manager Joined: 2023

Sophie is the CQC registered Care Manager here at Caremark Hereford and FOD, she has worked in the care sector for 13 years, working with different sectors within the care industry. She has experience with complex needs, palliative and end-of-life support along with learning disabilities and autism. Sophie understands the importance of managing a team to ensure that the people we support are receiving exceptional care and have everything they would like from a care provider. Sophie oversees the safe running of the company on a daily basis, her responsibilities include Coordinating the care delivered, having a hands-on approach, and liaising with the local authority, and medical professionals to achieve the best outcome for our client base. Sophie has a caring, empathetic and patient nature that she passes on to her care staff to ensure that we reach the person-centred care we want to achieve.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Forest of Dean to verify any information. View our terms and conditions. Caremark Forest of Dean has an Enhanced Service - more info.