Sienna Home Care Ltd is a trusted provider of domiciliary and live-in care services, dedicated to empowering individuals to maintain their independence and quality of life in the comfort of their own homes. Offering a fully bespoke approach to care, Sienna Home Care Ltd provides tailored solutions that meet the unique needs of each client, whether through short 30-minute visits or 24-hour live-in support.
With a commitment to compassion and excellence,...
Care Provided by Sienna Home Care Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £35 - £37
- Weekly Live-in Care Fees: £1,750 - £1,850
Free care assessments and no obligation home visits to discuss your requirements. Fees are dependent on personal circumstances.
Contact Sienna Home Care Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- Sienna Home Care Ltd
- Private Owned
Person in charge
- Emma Goodall (Registered Manager)
Sienna Home Care Ltd Reviews (31)
Sienna Home Care Ltd has a Review Score of 9.8 (9.786) out of 10, based on 12 reviews in the last 2 years.
Over all time Sienna Home Care Ltd has 31 reviews.
They helped us communicate with medical professionals when we had little understanding of why certain decisions were made and knew who to approach for answers .
They truly went " above and beyond " for us , at times they felt like part of the family . I honestly can't praise them more highly and I know that we were exceptionally lucky to find them .
We know how difficult and overwhelming that time was for you and your family, and it was a real privilege to support you and your mum through it. I'm so proud of the team for the care, kindness and reassurance they gave when you needed it...
Sienna Home Care provided flexible, compassionate and extraordinary care as we nursed mum to the end of her life. Sienna Home Care were with us every step of the way, fostering strong bonds with mum and our family and providing much needed respite and information as we navigated what swiftly became an intense rollercoaster of a situation. A small family run company with a strong ethical code and a big heart. As a family, we cannot recommend highly enough - I genuinely do not know how we would have coped without them.
Thank you so much for taking the time to share such a heartfelt review. It truly means a great deal to all of us at Sienna Home Care.
It was a privilege to support your mum and to be welcomed into your family during such an emotional and challenging time. We understand how difficult that journey...
I'm very pleased with the service - the carers are very efficient, friendly and helpful.
It is nice that I get to see the same carer most of the time. No random changes as communication is very good : I get a message in advance to warn of any changes to staff or times.
Highly recommended.
It has been an absolute privilege to support you over the past two years. Continuity, communication and consistency are so important to us, so it's wonderful to hear that this has made a difference to you.
Our team will be...
The staff at Sienna cared for my father for over a year before he went into a home. They always arrived on time, and if not, would always notify me. Their care was always very good, and everyone was always friendly. I can highly recommend them if you need care for a loved one.
Thank you so much for your kind words and recommendation.It was a privilege to support your father over the past year, and we're so pleased to hear that you felt confident in the care he received. Our team always strives to provide compassionate, reliable support, and feedback like this means the world to us. Wishing you and your family all the very best
Every single person who comes to look after my dad treats him with respect and dignity. I cannot recommend them enough. Look no further if you are looking for a home care agency for your.loved one.
Thank you so much for your kind words and for taking the time to share your experience. We are delighted to hear that our team has been able to provide the care, dignity, and respect your father deserves. Going above and beyond is at the heart of what we strive for, and feedback like this means a...
I can't thank them all enough and have no hesitation in recommending this company if you or your loved one need care.
Thank you so much for your kind and thoughtful words. It means the world to us to hear that the care we provided to your mum made such a positive difference during a difficult time. At Sienna Home Care, we truly care about every person we support, and it's lovely to know that our team's empathy,...
My experience with this service is that it has been exemplary. My elderly mother has been looked after with consideration, compassion, patience and good humour. I cannot recommend it highly enough, and would encourage anyone thinking of booking the service, to do so!
Thank you for your kind words! We're so pleased to hear that your mother has been cared for with compassion and warmth. Your recommendation means a lot to us, and we're always here to support you both! Thank you
We had excellent service from Sienna Home Care. The carers they provided have all been professional, friendly and thoughtful. We have full trust in them. One carer in particular has gone above and beyond, with levels of care that are absolutely exemplary. We cannot thank them enough.
Thank you so much for your kind words and for sharing your experience with us. We are thrilled to hear that you have been pleased with the care provided by our team at Sienna Home Care. Your trust and satisfaction mean the world to us, and we are grateful for the opportunity to support your family....
Superb service from Sienna home care. Everyone who has cared for my mum has been excellent - so thoughtful, friendly and professional. She is totally at ease with them and all of us (her family) have complete faith in them. To trust people with the care of your elderly mum is hard to do but I can say wholeheartedly that the carers with Sienna Home Care have all been beyond our expectations. I can't thank them enough. All are excellent, but one has gone so far above and beyond, she's treated mum as well as if she was her own. Thank you all so very much.
Thank you so much for your kind words and heartfelt feedback. It truly means the world to us to know that your mum feels at ease with our carers and that you and your family have complete trust in the care we provide. Supporting families and ensuring our clients feel valued, safe, and respected is...
Always excellent service from the the staff at Sienna Home Care. Friendly, helpful, courteous and always caring. Would recommend to anyone in need. Thank you so much for all your help and support!!!!!
Thank you so much for your kind words! It was truly a privilege to care for your grandmother, and I'm so grateful for the trust you placed in us. Providing compassionate, person centred care is at the heart of everything we do, and your feedback means the world to us!
We have your carers come in each evening to help my husband to get ready for bed. He gets on well with all the carers. I find it very helpful for their help and it takes the pressure off me a bit. With hindsight I would have got them in sooner.
Thank you for your lovely review! We are so happy to hear that you are pleased with the care we provide for your husband. Knowing that it helps relieve some of the pressure means so much to us. It's truly a pleasure caring for your husband, and we appreciate the trust you have placed in our team.
Mum has been very happy with the care received, as have I. She struggles with new people but the carers from Sienna became like an extended family. I am very happy that all Mum's needs are being met.
Thank you for your lovely review. We are so glad to hear that Mum is happy with the care she's receiving and that the team at Sienna Home Care has been able to build such a positive relationship. It's wonderful to know her needs are being met, and we truly value the trust you've placed in us.
The Eastleigh team strikes just the right balance between friendly and warm interactions with our mum, alongside keeping an appropriate eye on any potential safeguarding issues, and taking action as required. They are a great source of company and practical support to our mum and also keep me and my sister in the loop which is really important to us.
Thank you for leaving us such a lovely review. We are so pleased you are happy with the service we provide for your Mum. It is always nice to receive such positive feedback, I will ensure I pass on your compliments to the rest of the team.
Mum has been having care since January 2024. Mum was very hesitant about having care in but has now accepted it and enjoyed having the girls in for showering and company. I would definitely recommend this company.
Thank you for taking the time to leave us such a lovely review, we are pleased to hear Mum has settled in and now enjoys having the carers, and we have been able to make a positive impact. I will pass your compliments on to the rest of the team.
The care given to my Mum was exemplary and second to none they went above and beyond for both my Mum and Dad and nothing was too big or too small. I cannot recommend them enough. Even at family events someone would come and look after Mum for us so she could enjoy the event too.
Thank you so much for leaving us such a lovely review, It was a pleasure to be able to support your Mum and she will be greatly missed by us all. A beautiful lady inside and out! I will pass your lovely compliments and feedback on to the rest of the team.
The company provides an excellent service for my father. They keep me up to date on things and provide complete assurance that he is being looked after. Dad always has positive comments to make about his carers and enjoys their daily visits.
Thank you so much for taking the time to send us such a lovely review, we are always pleased to hear that we are making a positive difference, and It is always nice to receive such lovely feedback. It is a pleasure to be able to support Dad and I will pass your compliments on to the rest of the team!
Very caring team. They always go above and beyond and have been excellent in helping my father be safe and remain in his own home. I cannot fault their care, help and understanding. Their communications are always excellent, very thorough and I have always received speedy replies to my e-mails.
Thank you so much for leaving us such a lovely review, we are so glad to hear you are happy with the care and support we are providing for your father. It is always nice to receive such lovely positive feedback. I will pass your compliments and feedback on to the rest of the team!
This company has been providing care for my elderly mother for a few months now. I'm constantly amazed, and reassured, by their compassion, their proactive thinking, and their understanding of her difficulties in day-to-day life. The management team are always focused on providing the best care possible, as is every single one of their carers. When making such an important decision for your loved one, it's wonderful to have the reassurance of knowing this team go the extra mile, every day.
Thank you so much for taking the time to send us a lovely review, we are so glad to hear you are happy with the care we provide for your mother. It is always nice to receive such lovely feedback. I will pass your compliments on to the rest of the team!
Excellent service with excellent caring staff. Reliably attendance always on time. Difficult times with my mother were dealt with professionally right to the end of her life when the carers were in attendance.
Thank you for taking the time to leave us such a lovely review. We are saddened at the news of your wonderful mum's passing. She was so much fun to be around always getting the carers to sing and dance with her in her bedroom. Her stories lightened our day and her constant determination, that...
Thoughtful, engaging, relationship builders, nothing is too much for them to help their clients.
My father looked forward to seeing them daily, and very much enjoyed a weekly trip out.
Thank you so much for taking the time to send us a lovely review, we are so glad to hear you are happy with the care we have provided for your father. It is always nice to receive such lovely feedback. I will pass your compliments on to the rest of the team!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 May 2023- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (3)
- Posted: Tuesday 31 Dec 2024We want to give a heartfelt shout out to Nadine and Emma P for their incredible thoughtfulness and generosity this Christmas. Between them they spent hours preparing a delicious Christmas...
- Posted: Tuesday 31 Dec 2024??Wow is all we can say!?? In July 2024 our managers Emma and Emma’s raised an incredible £500 for Parkinson's UK doing an Inflatable 5Km Fundraiser! Thank you all who...
- Posted: Friday 22 Nov 2024Have a read of our newsletter to get up to date with everything we have been up - and will be getting up to! Thanks The Sienna Home Care Team
Awards / Recognitions (1)
- Recipient: Sienna Home Care LtdDate: Tuesday 06 Aug 2024
Meet the Team (3)
Founded in 2019 by a dedicated husband and wife team, our care company was born out of a shared passion for transforming the perception of care services. As directors, we were driven by a desire to challenge the negative stigma often portrayed in the news and to redefine what quality care truly means. Our mission is to create a compassionate, professional, and person-centred approach, ensuring every individual feels valued, respected, and cared for in the way they deserve. Together, we are committed to raising standards and showcasing the positive impact care can have on people’s lives. Our company, Sienna Home Care is named after our daughter, whose name inspires everything we stand for. The name "Sienna" represents warmth, strength, and a natural, nurturing spirit – qualities that are at the heart of our care philosophy. Just as we cherish and care for our own family, we strive to extend that same level of compassion and dedication to every individual we support. For us, Sienna is more than a name; it’s a symbol of love, integrity, and the belief that everyone deserves exceptional care
My care journey began in 2005 in childcare as a nanny where I gained my Level 2 and 3 in Health and Social Care, but I later transitioned to adult care, driven by a deeply personal connection. My passion for supporting older adults grew whilst caring for my beloved Nan, who had Dementia. I spent my evenings with her, helping my mum, who was her primary carer, and those moments inspired my commitment to providing dignified, compassionate care. I am a Level 5 qualified professional in Leadership and Management in Adult Care, Level 3 in Safeguarding, and FREDA champion, and I am also a certified trainer in medication administration and first aid for Sienna Home Care. I am proud to combine my expertise and empathy to ensure the highest standards of care and feel I bring a wealth of experience and heartfelt passion to my role as a Registered Manager.
I began my journey into care at 18, inspired by a personal experience during a stay in a hospital where the staff’s compassion and dedication motivated me to pursue a career in helping others. Starting as a carer, I worked my way up over 11 years, taking on roles as a senior carer, coordinator, and now Care Manager. Along the way, I achieved my Levels 2 and 3 in Health and Social Care Level 5 NVQ in Leadership and Management in Adult Care and Level 3 in Safeguarding. I am the Manual Handling trainer for Sienna Home Care and I am also proud to be a Health and Well Being Champion for both staff and clients, promoting physical and mental wellness through supportive initiatives, resources, and open communication. My passion lies in improving outcomes for the people we support, ensuring they receive the highest quality of care and live with dignity, independence, and a sense of well-being
Frequently Asked Questions about Sienna Home Care Ltd
How many Carers does Sienna Home Care Ltd employ?
Sienna Home Care Ltd employs 10 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Sienna Home Care Ltd to verify any information. View our terms and conditions. Sienna Home Care Ltd has an Enhanced Service - more info.