Right at Home (Mid Cheshire)

The company provides a first class service covering all the needs of my totally disabled wife. Our needs are very specific and situations can change daily.These are managed by caring and well trained staff.

My mum really looks forward to her weekly visits from her companion. They always have a good chat and a laugh which raises mum's spirits. Sometimes they go out for a coffee or to the garden centre. Mum really enjoys the company and being able to go out without needing me to take her. I am also able to book the companion to take mum shopping when I have other commitments. Mum's companion goes above & beyond in her shift and is very caring. Not only has she changed mum's life for the better, she helps me to be able to live my life.

I was so relieved when I met the staff here......both the management & individual carers are exceptionally kind, understanding and wise. I feel very lucky to have found them and know my dad is in safe hands.

Having been retired for may years, we find the service fees take up a significant part of our disposable income, however we understand your running costs and overheads all have to be covered and everything these days is expensive! Thank you again for a super service#!

My experience is excellent and enables me to stay in my home and be in control of how much help I require knowing that I can increase it is needed.

Consistently good companionship care.

For someone who has never had to leave their dad for a week or more, I will admit I was worried! Why on earth would I be when the team at right at home who are above and beyond what we expected. My dad, who can be stubborn, loves the team coming in to see him, and they accept him for what he is! They stay longer than needed when necessary, totally above and beyond expectations. There is no other team I would rather care for my dad. I also love the audit that I can view when I need to. Nothing is ever a problem, even when I ask for care at the last minute, they accommodate with no compromise. I have nothing but praise for this team of experts. There is massive comfort in this team of genuinely good people/carers, and you can tell they care. I wouldn't have anyone else caring for my dad. Makes me laugh when dad asks when we are going away again, just so he can see the 'Crew' again. Leaving an elderly parent is hard, and comfort is what we need, and this team give comfort in bucket loads

The caregivers know he duties that are promised and always deliver in a professional manner.

My husband had been in Hospital for 6 weeks & desperately wanted to be at home. Right at Home did everything possible to make this happen, we were truly grateful for that.

The carers were proffesional, very caring & understanding of my husband's needs, empathetic & flexible in rapidly changing circumstances. They all treated My husband with dignity & respect. They got to know him well in a short space of time . They communicated well with him & myself, they were not only there for him but for me too which was very reassuring & comforting for these were very difficult & emotional circumstances.

I would highly recommend Right at Home as they truly are a very proffesional, friendly, supportive & caring company.

I would highly recommend Right At Home if you personally or a loved one under your responsibility needs daily help.

Right at Home have done an excellent job helping to care for my Mum for the past 12 months. After the first couple of visits I knew my Mum was in safe hands. Mum loved the carers, but more importantly, the the carers loved my Mum. They were professional, kind and patient which gave me peace of mind when I wasn't able to be there. I can't thank the team enough.

Our previous care provider was not giving our mum sufficient care. Right at Home was recommended to us January 2025. Wow what a company. All the care staff are brilliant, treating Mum with dignity, they are kind and friendly and Mum, who has Parkinson's and Dementia has taken to all the staff. Unfortunately mum has recently been rushed into hospital and put on palliative care. We were told by the hospital to bring her home as soon as possible, after cancelling the carers for 2 days, the management pulled out all the stops to reinstate the calls right away. Right at Home have been amazing with their care and compassion for mum and also to us the family. The management are all very professional and friendly and look after their staff and clients. They have kept in touch with us the family, giving us all the support we need to keep mum peaceful and comfortable. I would recommend Right at Home to anyone who needs a loved one well cared for. Wished we had been with them sooner.

The Carers were also very helpful with maintaining his house, washing and even helping Dad with his shaving. They were very adaptable if we needed to change visit times or cancel for any reason. We felt happy because Dad was happy with his care and that was the most important thing. Thank you for your help.

Dad has required extra support recently with additional appointments. This has successfully been covered by each carer with their usual courtesy and respect towards him and his individual needs. They pick dad up promptly at the pre-agreed time and then, if required, feedback any information to us afterwards Thank you

The carers at Right at Home have been exceptional with my parents. They are professional and always extremely kind, cheerful and patient. My parents enjoy their company and look forward to their visits, and they benefit from the reassurance and gentle assistance they provide. It is so reassuring to know my parents are in such good hands.

Would I recommend Right at Home - Absolutely.

I would highly recommend them to anyone who may need the care and support for their loved ones or themselves.

My dad was escalated to end of life care it enabled him to come home from hospital something he and we really wanted for his final days. Luckily for us Right at Home were the care provider. The management team were excellent, they explained the procedure and answered our many questions. Although my dad was only at home for ten days the care he received was second to none. Everyone of 'the girls' (as we called them) were so professional kind and caring towards him. You would have thought they had known him for months not days. They always addressed him by name talked to him and shared a joke. To know my dad had such excellent care and his last few days were peaceful was a great comfort to us. Minutes before the evening carers arrived my dad passed away. They were wonderful and stayed with my brother until the district nurse arrived to confirm the death. I would recommend Right at Home for their professional caring and friendly service, we couldn't have done without them.

Many thanks.

Where does one begin..we cannot fault the service we have received over the past 12 months (plus) for my dear, late Grandfather. The carers became family and we received all the support and more from Right At Home (RAH). Overall, we don't have any criticisms, if there was an issue it was dealt with promptly and the resolution was always successful. Grandad needed quite intense care in the later stages of his life, bed washes, and supported the use of a rotunda. All the carers were very professional and looked after Grandad like he was one of their family members. Can only highly recommend (RAH).