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Right at Home (Mid Cheshire)

Winnington Hall, Winnington Lane, Northwich CW8 4DU
Right at Home (Mid Cheshire) Logo
Top 20 award
Right at Home (Mid Cheshire) logo
The management team are friendly and approachable and any enquiries are dealt with efficiently.Nicola T(Daughter of Client/Service User)
Right at Home (Mid Cheshire), Northwich
Excellent caring service both for care and companionshipG C(Daughter of Client/Service User)
Right at Home (Mid Cheshire), Northwich
we cannot fault the service we have received over the past 12 monthsJoshua J(Grandson of Client/Service User)
Right at Home (Mid Cheshire), Northwich

Right at Home Mid Cheshire aims to make a real and positive difference to the lives of people in their community. Their passion and commitment to providing exceptional care are second to none and the aim is always to enable service users to live safely, with dignity and independence in the comfort of their own homes.

The friendly and professional team delivers a uniquely tailored service to each individual which not...  

Care Provided by Right at Home (Mid Cheshire)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £38.95
  • Weekly Live-in Care Fees: from £1,855
  • 30 Minute Visiting Care Fees: from £27.95

We are able to offer reduced hourly rates for larger packages of care such as longer visits.

The price(s) shown are provided by the agency. Contact Right at Home (Mid Cheshire) for full pricing details and T&Cs.

Contact Right at Home (Mid Cheshire) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Ben Selby (Managing Director)

Right at Home (Mid Cheshire) Reviews (57)

10

Right at Home (Mid Cheshire) has a Review Score of 10 (9.983) out of 10, based on 20 reviews in the last 2 years. Over all time Right at Home (Mid Cheshire) has 57 reviews.

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Showing 57 reviews matching selected criteria
Review from Michele S (Daughter of Client) published on 3 August 2021 Submitted via Website
Overall Experience
Kind, accommodating, amazing service. I cannot praise them enough and would recommend them very highly.

I know my dad is happy and safe in their care and that is invaluable. The service and care offered have been life-changing.

Reply from Janet Bennett, Owner at Right at Home (Mid Cheshire)

Thank you for your feedback, it is a pleasure to support and care for your dad.

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Review from I F (Client / Service User) published on 7 July 2021 Submitted via Postal Card
Overall Experience

Girls help me and nothing else to do.

Reply from Janet Bennett, Owner at Right at Home (Mid Cheshire)

Thank you for your kind words, it is a pleasure to help and support you, from the Right at Home Mid Cheshire care team.

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Review from Lilian N (Client / Service User) published on 20 May 2021 Submitted via Postal Card
Overall Experience

Following a hip replacements revision, I had four of your ladies help for 14 days. Every day then alternate days for three visits; they were all lovely to have in my home. They helped with personal care, showers, hair and did jobs like the dishes, made my bed and left me with a cup of tea. Can't give them more praise. They were a great help to me.

Reply from Janet Bennett, Owner at Right at Home (Mid Cheshire)

It was an absolute pleasure to care for you and support you through your recovery period following your stay in hospital. We are glad that you enjoyed your visits and that the CareGivers proved to be helpful and many ways.

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Review from Jean B (Wife of Client) published on 30 April 2021 Submitted via Website
Overall Experience

The Carers are all very helpful and friendly and have put the family at ease. Nothing is ever too much trouble for them, they always turn up on time and have been very understanding when I become upset.

Reply from Janet Bennett, Owner at Right at Home (Mid Cheshire)

Thank you for your very kind comments, it has been a pleasure to get to know and support you and the family. We are pleased that you are happy with the care and support that Right at Home Mid Cheshire provides.

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Review from Tony B (Son of Client) published on 26 April 2021 Submitted via Website
Overall Experience

The staff at Right at Home Mid Cheshire have been absolutely amazing with my parents, the family could not manage without their kind help and support. Every staff member has been personally introduced to us, they always arrive on time, are very efficient and extremely compassionate. We cannot thank them enough and can highly recommend them for care.

Reply from Janet Bennett, Owner at Right at Home (Mid Cheshire)

Thank you so much for your very kind comments. Right at Home Mid Cheshire are so happy to provide care and support for your family.

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Review from A B (Client / Service User) published on 26 April 2021 Submitted via Postal Card
Overall Experience

When one comes to realise that extra help is needed at home especially for personal care then one will be faced with having to consider what, how and from where can help and a reliable provider be found. For me Right at Home based in Winnington supply just such service by providing well trained and caring caregivers. An important factor also is the attention given ensuring that caregivers are compatible with an individual's needs. All this in addition to caregivers being on time for visits, phoning on the rare occasion if delayed and overall attention to detail, which to some may appeal relatively minor but give me and crucially my family, peace of mind.

Reply from Janet Bennett, Owner at Right at Home (Mid Cheshire)

Thank you for your very kind comments, it is a pleasure to help and care for you. From the Right at Home team.

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Review from E M (Client / Service User) published on 24 March 2021 Submitted via Postal Card
Overall Experience

Staff are very helpful, polite and friendly. Nothing is too much trouble. They are punctual at all times.

Reply from Janet Bennett, Owner at Right at Home (Mid Cheshire)

Thank you for your very kind feedback, Right at Home is pleased to be able to provide you with your care and support.

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Review from Beverley W (Daughter of Client) published on 23 February 2021 Submitted via Website
Overall Experience

My mum is a client of the Northwich team and I must say changing her care agency to Right at Home was the best thing I did for my mum. She absolutely loves the carers they are so professional, caring, friendly and most of all so efficient I would highly recommend them to anyone who needs help.

Reply from Janet Bennett, Owner at Right at Home (Mid Cheshire)

Thank you so much for this amazing feedback, it is an absolute pleasure to support your mum. I am pleased to hear from you that she is benefitting and enjoying our help and support.

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Review from Agnes S (Sister of Client) published on 21 January 2021 Submitted via Postal Card
Overall Experience

I have been with her every day during this illness and can say that she has had the best care and kindness every visit, which has been such a help. I want to thank every one of the staff for everything, and their pleasant manner every visit.

Reply from Janet Bennett, Owner at Right at Home (Mid Cheshire)

Thank you for your very kind comments, it has been an absolute pleasure and a privilege to support you and your family with the care and support for such an amazing and inspirational lady.

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Review from John I (Client / Service User) published on 12 January 2021 Submitted via Postal Card
Overall Experience

I recently had a new hip and live on my own. I could not do much whilst hobbling around on two crutches. I decided to seek help at breakfast time and again at early evening/dinner time. I was lucky enough to find Right at Home close by and agreed on a sensible package. I was fortunate to have friendly, competent and experienced carers who were good company and gave me a real lift.

Reply from Janet Bennett, Owner at Right at Home (Mid Cheshire)

Thank you for your kind comments, it was our pleasure to support you and get you back on the road to recovery.

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Review from Ann C (Client / Service User) published on 6 January 2021 Submitted via Postal Card
Overall Experience

Right at Home came to the rescue after I was sent home from the hospital unable to walk and with no care in place. Although it was a weekend, I received immediate help and attention. Nothing was too much trouble, and I was so happy to have the dame career each day until I felt able to cope. What a difference a friendly face makes when you a feeling vulnerable through illness.

Reply from Janet Bennett, Owner at Right at Home (Mid Cheshire)

Thank you so much for your kind comments, we are so pleased to have helped you with your recovery.

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Review from Margaret H (Client / Service User) published on 18 December 2020 Submitted via Postal Card
Overall Experience
The help and kindness given by the staff are exceptional, they go out of their way to support you.
The laughter and friendship are great.

I thank you all.

Reply from Janet Bennett, Owner at Right at Home (Mid Cheshire)

Thank you for this amazing feedback, we are so pleased that we are making a difference to you and your family.

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Review from Hilary C (Client / Service User) published on 19 November 2020 Submitted via Postal Card
Overall Experience

Excellent experience in every way.

Reply from Janet Bennett, Owner at Right at Home (Mid Cheshire)

Thank you for your excellent feedback, we are so pleased to have helped you with your recovery from hospital.

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Review from J D (Client / Service User) published on 4 November 2020 Submitted via Postal Card
Overall Experience
Enjoyable company.

I look forward to the company.

Reply from Janet Bennett, Owner at Right at Home (Mid Cheshire)

Thank you for your very kind feedback. It is a pleasure to support you and we are so pleased to have seen your improvements and to hear that you look forward to your visits from Right at Home.

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Review from Rose F (Client / Service User) published on 30 October 2020 Submitted via Postal Card
Overall Experience

I have every confidence in all the carers and find them most helpful and trustworthy. I look forward to the visits. It's like a visit from a friend. My well-being has improved, eg making jam and cakes. Thank you all so much.

Reply from Janet Bennett, Owner at Right at Home (Mid Cheshire)
Thank you for this lovely feedback, we are so pleased to have made such a difference to your health and wellbeing.

The care staff also look forward to their visits with you; it is fantastic to see the activities that you are able to do with the help and support of the Right at Home Mid Cheshire team.

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Review from Heather S (Daughter of Client) published on 25 September 2020 Submitted via Website
Overall Experience
During the lockdown my mother was shielded and had a few issues over the preceding months. We needed some help as we had already moved mother downstairs to sleep as getting her to her bedroom was proving difficult. Help started within a few days of meeting the team. After a few weeks Mother was much stronger and able to go back upstairs, which was the main thing she wanted to achieve.
We have seven days a week help, morning and night. I was expecting it to be intrusive to have strangers coming in the house early and late in the day but not at all. We have the same few ladies who have got to know my mother and her 'ways'. They are kind, respectful, always on time and do much more than then they need to; keeping the bedroom tidy, hanging up clothes, moisturising Mother's legs. They never rush, stay as long as it takes, so no rushing Mother which would get her agitated.

I hear lots of laughter coming from Mother's bedroom as they help her each day, which is reassuring to hear.

Reply from Janet Bennett, Owner at Right at Home (Mid Cheshire)
Thank you for this wonderful feedback.
It is lovely to hear how the CareGivers are making a difference to your mother and helping her to keep living well at home.

The care team enjoy their time with your mother, doing what they can to support her each day, not rushing, being tidy and making our clients happy is what we strive to achieve.

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Review from P C (Client / Service User) published on 28 August 2020 Submitted via Postal Card
Overall Experience

I needed temporary help after a fall and help came immediately. The input was kind, efficient and responsive to my situation.

Reply from Janet Bennett, Owner at Right at Home (Mid Cheshire)

Thank you for your excellent feedback. We were so pleased to help you to get back on your feet again after your fall. The Right at Home Mid Cheshire team pride ourselves on being responsive and reliable. I am happy to see that we met your expectations.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 06 August 2022
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (17)

News
  • Posted: Wednesday 25 Jun 2025Four of us from Right at Home Mid Cheshire proudly took part in the Walk 31 Miles in May challenge in support of Dementia UK. Together with all the amazing...
  • Posted: Wednesday 25 Jun 2025Recently, we had the privilege of attending the Tarporley Social Circle event at Cotebrook Village Hall, Tarporley. Organised by Disability Positive, it is a social group for disabled adults (18+)...
  • Posted: Wednesday 25 Jun 2025We’re incredibly proud to announce that Right at Home Mid Cheshire has been named one of the Top 20 Home Care Providers in the North West at the prestigious 2025...

Awards / Recognitions (13)

  • Recipient: Right at Home (Mid Cheshire)Date: Friday 30 May 2025
  • Recipient: Right at Home UKDate: Friday 30 May 2025
  • Recipient: Right at Home UKDate: Friday 31 May 2024

Meet the Team (5)

Ben Selby Job Title: Owner Joined: 2017
Ben Selby

It has been a lifelong passion of mine to run my own home care business. I’ve worked in the home care sector for over 15 years, including time spent as a CareGiver working my way up to being a Registered Manager and latterly as a part of the Senior Management Team with a market-leading national home care provider.

I have a Level 4 NVQ Registered Managers Award and am an active Dementia Champion in Crewe and Nantwich, delivering free information sessions to organisations and businesses to help create a dementia friendly community.

My real motivation comes from my Grandad who sadly passed away in 2014 following after living with Dementia and Alzheimer’s Disease for nearly 10 years. I grew up in Kendal, in the Lake District living next door to my Nan and Grandad and enjoyed many great years working for my Grandad in his family-run paint and wallpaper shop. As my Grandad’s Dementia progressed, he, of course, needed support and care as he started to struggle with his normal daily routine, and unfortunately, although much of his care was excellent, this wasn’t always the case. I use this as my constant guide to the quality of care we provide our Clients – “Would it have been good enough for my Grandad?” The answer must always be yes.

Johanna Dunning Job Title: Registered Manager Joined: 2022
Johanna Dunning
“I have enjoyed working within the home care sector for over 25 years, starting my career as a CareGiver and progressing to become a Registered Manager.

My dad lived with dementia, so this is an area of care very close to my heart. My passion is to deliver the highest standard of care and support to people from all backgrounds who need help to remain in their own homes. Jo has a Level 5 Registered Managers Diploma.

I believe it’s important to always be learning and developing your skills and to ensure my team of amazing CareGivers have the skills, knowledge and support they need to provide outstanding care.

Outside of work I love being with my two daughters and my son. My nan is 103 and we have the best time together! I love anything to do with K-Pop, especially BTS and Stray Kids.

I am an avid reader and always have three or four books on the go at once. I love learning about other cultures, travelling and art.”

Rachel Carson Job Title: General Manager Joined: 2022
Rachel Carson

"I am the General Manager for Right at Home Mid Cheshire. My main duties are financial management, recruitment and ensuring that there is a high-quality service delivered.

I have worked in the care sector for 17 years. My hobbies include walking and being outside especially with my dog, watching various sports and travelling".

Karen Hayes-Brotherton Job Title: Deputy Manager Joined: 2021
Karen Hayes-Brotherton

Karen has worked in Care for over 18 years, joined Right at Home in 2021, starting initially as a Caregiver. Karen then progressed to Senior Caregiver, then Team Leader and then Deputy Manager. She carries out Client assessments, Risk Assessments, Care Plans and supporting the Registered Manager and Office Team. Karen has successfully completed her Level 3 Health & Social Care Diploma.

I love working in Care and am happy knowing that I've helped someone to remain independent and to stay in their own home.

Karen lives with her husband, 3 children and she loves reading, has a love for animals and enjoys walking her 2 dogs.

Bobbie-Anne Dunn Job Title: Care Coordinator Joined: 2022
Bobbie-Anne Dunn

Bobbie-Anne joined the Right at Home Mid Cheshire family in 2022 as a Caregiver to start with. She was promoted to Senior Caregiver in 2023 and then further promoted to Care Coordinator. Her current role involves managing and organising the Clients/Caregivers rota's, not an easy task at all, but she still attends calls, Caregiver supervisions and spot checks.

When not at work, Bobbie-Anne lives with her husband and is a devoted Mum to her 4 boys, who mean the world to her.

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