Right at Home (Mid Cheshire)

Having been the sole carer for my husband for a number of years, it was difficult for me to admit that I needed more support for him. Following a recommendation, I contacted Right at Home who responded very quickly. The management team are friendly and approachable and any enquiries are dealt with efficiently. The carers provide both personal care and companionship and they have also been a listening ear for me. They always arrive with a cheerful welcoming smile! They treat my husband with respect and dignity. They also encourage him, whenever possible, to be independent and to make his own choices. His condition is quite complex and routine and familiarity are very important to him. I feel the carers have a good understanding of his needs and communicate really well with each other which results in a very person-centred approach to his care. Having some extra support has also been beneficial to my well-being. I only wish I’d engaged with carers earlier in my husband's journey.

The team at Right at Home (Mid Cheshire) really do care and has changed our lives for the better!

Right at Home (Mid Cheshire) were superb in their care of my dad. He came home from hospital and everything was slotted into place immediately. The carers were lovely and also explained to Mum that he was comfortable. I would not hesitate to recommend them.

I have nothing but good to say about girls that come to care for my husband. I'm absolutely delighted with the way they speak to him and care for him.

Excellent caring service both for care and companionship, great support and excellent relationship built up between my sister and the care staff. This has helped tremendously in establishing her condition and giving us peace of mind.

The services of Right at Home have been excellent. Management and care staff of the highest standard both to my husband and family. Visits are conducted in a friendly, professional and caring manner and have covered every aspect of his personal care and medication.

We are pleased with the service we receive between 9:30 am and 11:30 am. Very adaptable staff, willing to undertake any duty we require of them. Charming people, who are a pleasant sort of person to deal with.

Professional, caring and friendly care provider. Always reliable, on time, helpful and responded to my call and emails promptly. I felt fully reassured that my mum was being cared for by the wonderful caregivers who visited her, and they would always contact me if there were any issues/concerns following their visits.

I am very pleased with the help provided by Right at Home (Mid Cheshire) Northwich.

After four weeks in bed in hospital, I came home barely able to walk. My son arranged for Right at Home to visit me. It is with their help, support and encouragement over the last year that I have regained confidence and mobility. The management team are also friendly and helpful with little personal touches (like birthday cards) which make me feel they also care for my well-being.

The carers and I have been able to work well as a team to look after mum.

Good value for money.

Everyone arrived on time, very easy to talk to, built my confidence up so I felt I could go out and talk to friends again. Very good company.

The highest level of professionalism is evident in every aspect of the company. There is great attention to detail so that the care is tailored perfectly to the client's needs. The carers are always on time and are very kind, thoughtful, and observant. They can't do enough for my mum. They also help me in any way they can. Our lives have been truly enriched.

Very impressed with the service, they make me feel really safe and secure.

The company were extremely professional, very accommodating, helpful, friendly, and understanding. We certainly felt like they went above and beyond our expectations with the assistance and service they gave to our family in such an emotional time.

Nothing is too much trouble and every problem is overcome with discussion and pragmatism.

The support and help we have received as a family from everybody at Right at Home (Mid Cheshire) has been faultless. The staff are amazing. Thank you all so much.

I am pleased with the care received.

We have found the caregivers to be extremely professional and kind. They engage our mum in interesting, creative and varied activities that she enjoys immensely! We have been very impressed with the management team - they have attended to any questions that we may have immediately and genuinely care about providing an excellent service.