Guardian Angel Carers - Fareham and Gosport

36b Stubbington Green, Fareham PO14 2LE
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9.8 31 Reviews
  • Guardian Angel Carers - Fareham and Gosport, Fareham
Guardian Angel Carers - Fareham and Gosport offers everything from a little help around the house to live-in care and specialist care services.

With a wealth of experience and knowledge, the care team has the ability to enhance the lives of those in their care and enable them to maintain their independence as far as possible.

The many care services they provide offer support to individuals with a variety of needs, including dementia, stroke rehabilitation, Parkinson's, cancer, MS, end of life care and personal care.

They can also help with meal preparation, companionship, support with hobbies and even walking the dog. Whatever support you need to live a fulfilling life, the compassionate and skilled team is there to help.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • Adult Home Care (18+)
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Cleaning Service
  • Companionship
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • Cancer Care
  • High Dependency Care, two carers attending

Funding & Fees

Due to the bespoke nature of the care we offer our clients, we will carry out an individual assessment and tailor your care to your needs. Please call to discuss your needs and pricing.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in charge

  • Coral Gotham (Registered Manager)

Guardian Angel Carers - Fareham and Gosport Reviews (31)

Total of 31, showing 21-31
9.8

Guardian Angel Carers - Fareham and Gosport has a Review Score of 9.8 (9.783) out of 10, based on 28 reviews in the last 2 years. Over all time Guardian Angel Carers - Fareham and Gosport has 31 reviews.

Overall Experience

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  • 6
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Date Published

31
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Review from Michael B (Son of Client) published on 17 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum receives excellent care from all at Guardian Angels. They are very caring and patient as Mum can be difficult at times. The support from Guardian Angels allows Mum to continue to live at home and maintains her independence. In January Mum had a fall at home. Guardian attended very quickly and kept
Mum comfortable until the ambulance arrived. We were very grateful for their prompt and very appropriate actions. Guardian keep us up to date with any issues and are completely reliable. Guardian are very flexible and have assisted in providing additional care when needed, even at short notice. We trust them totally and rely on them completely.

Reply from Coral Gotham, Branch Manager at Guardian Angel Carers - Fareham and Gosport

Thank you so much for this lovely review, the team are always happy to ensure Mum is cared for and maintains her dignity while doing this. We will always strive to keep clients in their home, so knowing we are doing this for your mum gives us lots of joy. We work hard to meet high expectations as we want to continue to help people like your mum stay as independent as possible.

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Review from P G (Son of Client) published on 15 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very happy with the care provided during the time I have used your services.
The team are cheerful, diligent and caring.
Regular reports keep me apprised of changes in the home and service requirements.
The time and effort they put into their work is much appreciated.

Reply from Coral Gotham, Branch Manager at Guardian Angel Carers - Fareham and Gosport

Thank you for your review. We are happy to see that communication is effective and our team are still the best they can be to support your mum. I will happily pass on your lovely message to the team.

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Review from Katie U (Daughter of Client) published on 4 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has had excellent care from all the carers at Guardian, and all the staff are very professional and caring. I feel very lucky to have their support and value their kindness and efficiency. Thank you so much.

Reply from Coral Gotham, Branch Manager at Guardian Angel Carers - Fareham and Gosport

Thank you for your review. It's lovely to read that the team are noticed for being so professional, caring and kind. We feel grateful to be able to support people such as your mum and enjoy every minute of it.

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Review from A R (Daughter of Client) published on 13 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely staff. Really keep an eye on Mum and report anything back to me that I need to be aware of. Mum likes them too, which helps enormously. The office is very responsive as well, and most helpful, even if I need to leave a message.

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Review from L C (Daughter of Client) published on 8 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers who look after my mum every Thursday are kind, compassionate and helpful to my mum who has dementia.
They are always punctual, and communication is excellent if ever there is a problem with sickness cover, etc.
I like the fact that overall, the same carer cones each time, which has
really helped Mum as she now looks forward to a Thursday and tells me all about the named carer, who she is very fond of.
Also, she goes above and beyond to help alleviate stress currently as my stepdad at the home is terminally ill and can’t do chores etc, so nothing is ever too much trouble.

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Review from Lynda T (Daughter of Client) published on 8 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely happy with the care provided for Mum by Guardian Angel staff. The carers themselves are all superb, always cheerful, helpful and will do whatever is needed for Mum.
On the occasions that I have had to call the office, my queries have always been dealt with quickly and professionally.
Very
happy with the overall service and Mum loves them!

Reply from Coral Gotham, Branch Manager at Guardian Angel Carers - Fareham and Gosport

Thank you for your review. The team is always on hand and happy to help Mum with anything she needs. We will always aim to deal with all queries immediately as the care and support for your mum are most important.

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Review from Melanie A (Daughter of Client) published on 8 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have used many agencies previously to care for my mum, but this company are by far, the most professional, caring and reliable company I have used. We have been with Guardian Angels for nearly a year, and in over 12 years of arranging care for my mum, this company really understands their customer's
needs.
The carers really care and go out of their way to befriend my mum and spend time with her, which is wonderful when she has dementia. Just spending time talking to her when she is down or sitting and doing her puzzle with her when they have a spare 5 minutes makes all the difference.
The office staff continually send her a rota of regular carers so she has familiarity and continuity.
Computerised notes enable me to see what has happened at each visit, which is fabulous for monitoring any health or welfare issues Mum may have.
I have peace of mind knowing that Mum has a group of carers who really go the extra mile to care for her and keep her safe. I highly recommend this agency.

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Review from K W (Client) assisted by family/friend published on 29 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Five stars and heartfelt thanks to GA. Since my discharge from hospital after major bowel cancer surgery and heart problems GA have provided initial personal care and ongoing care. Everything is done to the highest professional standards. The Angels are kind, friendly and endlessly helpful, and thanks
to excellent management they always arrive on time!

Reply from Stuart McIndoe, General Manager at Guardian Angel Carers - Fareham and Gosport

Thank you so much for your lovely review. We always strive for excellence, so we are thrilled to hear how happy you are with the service. We know that the team really enjoy visiting and spending time with you, so thank you!

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Review from Chris M (Client) published on 6 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very professional and friendly team. Any issues are resolved quickly, has enabled Mum to stay independent.

Reply from Callie Mason, Client Communications at Guardian Angel Carers - Fareham and Gosport

Thank you for your kind words, glad we are able to support your mum to remain independent in her own home. Kind regards.

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Review from T F (Son of Client) published on 29 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the Guardian Angel Carers to be friendly, reliable, competent and sensitive in helping my mother to wash, and also cooking for her when I've been away. My mother has also found them to be very helpful, and after a week away she is happy.

Reply from Callie Mason, Client Communications at Guardian Angel Carers - Fareham and Gosport

Thank you for your review. We are really pleased to hear that your mother was happy with the care provided by our CareAngels. We always strive to deliver care to the highest standards. Kind regards.

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Review from L C (Wife of Client) published on 21 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the carers all to be very good but one (for me) has stood out. This particular lady also helps me if she has the time - she puts out the bin and has washed up and makes my husband a cup of tea. On top of that, she is a happy little soul and makes my day.

Reply from Callie Mason, Client Communications at Guardian Angel Carers - Fareham and Gosport

Thank you for your kind words and 5-star review. We are very happy to hear that our team are taking such good care of you. It’s the little things that really do make a big difference! Best wishes.

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Current Review Score: 9.8 (9.783)

Overview of Review Score

The Review Score of 9.8 (9.783) out of 10 for Guardian Angel Carers - Fareham and Gosport is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.783 for Guardian Angel Carers - Fareham and Gosport is calculated as follows: ( (135 Excellents x 5) + (26 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 166 Ratings = 4.783

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Guardian Angel Carers - Fareham and Gosport is based on 28 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (3)

Meet the Team (3)

Natasha

Natasha Smith

Job Title: Branch Manager

Joined: 2025

Natasha brings over 15 years of progressive experience in the care sector, with a strong track record in leadership, compliance, and hands-on care delivery.


Before joining Guardian Angel Carers, she served as Deputy Manager at Bluebird Care , where she was instrumental in supporting operational management and achieving full CQC compliance. Prior to this, she held the position of Senior Carer at Amberly Care, where she led and supported community-based care teams.


Natasha’s earlier experience includes delivering domiciliary care as a Carer at Bluebird Care Winchester and working in a secure unit as a Support Worker with Chessel Support Services.


Her extensive and diverse background underlines a steadfast commitment to high-quality, person-centred care. She is known for leading teams with compassion, integrity, and professionalism.

Joanna

Joanna Hobbins

Job Title: Care Coordinator

Joined: 2023

Jo is the Coordinator at GAC Fareham, so she makes sure all scheduling is tailored to the needs of the clients while maintaining a good driving round for the carers. She sends rotas to clients and does their first client reviews, making sure their care plans are tweaked to be even more person centred.
Jo said;
''Guardian Angel Carers have given me so many opportunities to grow and develop new skills since the beginning of 2023.


I am so glad I changed careers and I am now a part of the journey to help those who need it most, in such a lovely community.''

Crystal

Crystal Campbell

Job Title: Care Supervisor

Joined: 2024

Crystal is Care Supervisor and Community Champion dedicated to ensuring every client receives safe, high-quality, and compassionate care. She works closely with the CareAngels, offering support, guidance, and practical help so they can deliver the very best service.


She carries out thorough client assessments, listens carefully to individual needs, and responds quickly when circumstances change. Her goal is to make sure every person feels heard, respected, and cared for, just as she would want for her own family.


As a Community Champion, Crystal builds strong local connections, raises awareness about care, and creates opportunities for people to stay active, included, and engaged. Whether she’s visiting a client, coordinating care, or representing the team in the community, Crystal brings warmth, approachability, and professionalism to everything she does.

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