Forever Care (Walsall) Ltd

228 Lichfield Road, Walsall WS4 1SA
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9.5 42 Reviews
  • Forever Care (Walsall) Ltd, Walsall
Forever Care (Walsall) Limited is a CQC Registered Home Care and Employment Agency. They provide fast and cost-effective domiciliary services. They specialise in providing affordable and flexible Home Care Help Services for the Elderly and Individuals with Learning Disabilities in the community within their homes.

Forever Care's staff are well trained to provide personal care with civility and dignity. Privacy and confidentiality are paramount when dealing with service users. The need for assistance with various tasks is supplied with patience and understanding.

Forever Care Walsall's mission is to provide the highest quality of care with respect and trust. They embrace and uphold the highest standards of personal and professional ethics, honesty and trust. They treat everyone with uncompromising respect and fairness. They work as a team and share knowledge for continuous improvement, learning and innovation. They fulfil their commitments to colleagues and service users with a clear understanding of urgency and accountability.

Care Provided by Forever Care (Walsall) Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £21 – £22
  • Weekly Live-in Care Fees: £900 – £1000

Fees are subject to change.

These prices are only a guideline, please contact Forever Care (Walsall) Ltd to find out the exact price for your requirements.

Contact Forever Care (Walsall) Ltd to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Forever Care (Walsall) Ltd to get a personalised quote.

Good to Know

Owner

  • Forever Care (Walsall) Ltd
  • Privately Owned

Person in Charge

  • Zaitun Mutesi (Manager)

Forever Care (Walsall) Ltd Reviews (42)

9.5

Forever Care (Walsall) Ltd has a Review Score of 9.5 (9.479) out of 10, based on 24 reviews in the last 2 years.
Over all time Forever Care (Walsall) Ltd has 42 reviews.

Overall Experience
  • 35
  • 4
  • 0
  • 1
  • 2
Date Published
  • 42
  • 7
  • 18
  • 24
  • 18
Reviewer Connection to Forever Care (Walsall) Ltd
  • 14
  • 12
  • 7
  • 3
  • 2
  • 2
  • 1
  • 1
Total of 42, showing 41-42
Review from Shabnum N (Client) published on 3 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Manager and her team made it possible for me to continue living in my own home by helping with personal care, meals, washing, access to the community. They treat me with dignity and provide extra care when necessary and I would recommend them to anyone.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from W A (Son of Client) published on 15 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Forever Care set very high standards in the care they provided. Forever Care has a great team from the care manager to the admin, they have shown professionalism from the start to finish. My mum has complex issues and from the beginning, these were addressed with courtesy and diligence. I would recommend
Forever Care to all those who require dedicated care for their loved ones.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.5 (9.479)

Overview of Review Score

The Review Score of 9.5 (9.479) out of 10 for Forever Care (Walsall) Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.479 for Forever Care (Walsall) Ltd is calculated as follows: ( (106 Excellents x 5) + (18 Goods x 4) + (2 Satisfactorys x 3) + (5 Poors x 2) + (9 Very Poors x 1) ) ÷ 140 Ratings = 4.479
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Forever Care (Walsall) Ltd is based on 21 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Apr 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (2)

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Meet the Team (0)

There are no team members posted.

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