





TrustBridge Care
There for you.
At TrustBridge Care, the team understands the importance of compassionate, personalised care in the comfort of your own home.
The dedicated team of professional carers are committed to providing the highest standard of care, ensuring that their clients lead fulfilling and independent lives.
The team offers a wide range of services tailored to meet individual needs, including personal care, medication management, meal preparation, and companionship.
Whether you...
Care Provided by TrustBridge Care
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Wound Dressing
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Prices
To learn more about our personalized care plans and fees, please reach out to us directly—we’re here to help find the best care solution for you or your loved one.
Contact TrustBridge Care to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
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Good to Know
Owner
- Five HealthCare Group Ltd
- Private Owned
Person in charge
- Imran Ali (Registered Manager)
TrustBridge Care Reviews (73)
TrustBridge Care has a Review Score of 9.9 (9.898) out of 10, based on 40 reviews in the last 2 years.
Over all time TrustBridge Care has 73 reviews.
I am happy with the carers. They are very good. Mum happy as well.
Our carers are dedicated to delivering compassionate, high-quality support, so it is wonderful to know their efforts are making a positive difference.
We truly appreciate your feedback and thank you for trusting us with your mum's care.
Lovely, respectful carers. They always keep my mum's dignity, are very polite and caring. Nothing is too much trouble. We are so pleased with the service and would highly recommend them. Thank you Trustbridge.
We are truly pleased to hear that our carers have supported your mum with the respect, dignity, and compassion she deserves. Ensuring that every individual feels valued, comfortable and well cared for is at the core of everything we do, so...
All carers have shown extreme kindness and friendliness and from the start showed willingness to do things as I wished. I would not hesitate to contact you again if I should need you.
It is truly appreciated to hear that our carers demonstrated kindness, friendliness, and a genuine willingness to support you in a way that respected your preferences from the very start. Delivering person-centred care that aligns with each individual's...
Dad has enjoyed the service from Trustbridge for a few months now. The opportunity to sit with the managers to review his care was very welcome and much appreciated. Its great that the Trustbridge team want to improve on what is already a good service. Keep it up guys.
We truly value the opportunity to meet with families and review care together, as it helps us ensure we are delivering the highest standard...
Excellent service and very caring carers.
Our carers are dedicated to delivering compassionate and high-quality support, so it means a lot to know their efforts are making a positive difference.
We cannot say enough good things about the company. The manager went out of his way to visit my father in law on a Saturday and he was very kind & respectful. I also had to return some documents to the office and the lady who greeted me was very helpful & compassionate. I would fully recommend this company.
Thank you so much for your kind and thoughtful feedback. It truly means a great deal to us.
I am especially pleased to hear that your experience with both our manager and office team was positive. Providing care with kindness, respect, and compassion is at the heart of everything we do at...
My dad is very pleased with the care he receives- Nyash is very thorough and pleasant.
It's especially lovely to hear your positive comments about Nyash we will be sure to pass this on, as I know it will mean a lot. Providing thorough, compassionate and...
I cannot praise the company highly enough - the team leader and carers were professional and caring - nothing was too much trouble - they were kind, compassionate and treated mother with dignity at all times - the team leader responded promptly and activated the extra care when it was need within hours - I could have absolutely no hesitation whatsoever in recommend in this company to care loved ones - if there was an excellent plus box I would definitely tick this in all categories - Thank you so much to all at Trustbridge Care.
I will ensure your comments are shared with the...
We are very happy with the care provided. Mum is looked after now, and we are happy.
Thank you for your kind feedback.
We are so pleased to hear that you are happy with the care provided and that your mum is being well looked after. Your reassurance means a great deal to us.
We will be sure to share your comments with the team.
Excellent service from carers.
Thank you again for taking the time to share your experience.
I am very happy with the carers that support my son. Mohsin, in particular is brilliant. He is patient and thoughtful when he provides care to my son.
Thank you so much for your kind feedback.
We are delighted to hear that you are happy with the care provided to your son. It is especially lovely to hear your comments about Mohsin - we will be sure to pass on your kind words to him.
Providing patient and thoughtful care is something we truly value, and your feedback means a great deal to our team.
Carers were so pleasant and very respectful of my mum. I have been very satisfied with TrustBridge- the office staff have been excellent.
Thank you so much for your kind feedback.
We are delighted to hear that you have been satisfied with the care provided and that our carers have been pleasant and respectful towards your mum. It is also wonderful to know that our office team has supported you well.
Your comments mean a great deal to us, and we will be sure to share them with the team.
I have the same carer for 4 mornings a week for personal care + some household tasks which are difficult for me due to lack of mobility and lifting my arms high. She is excellent in all respects and we have a good routine between us which is good in everyway. On odd occasions I have stand in carer who are generally pleasant but I much prefer having a good relationship with the carer who is regular and this is good for the company as well.
Thank you very much for taking the time to share your feedback.
I am really pleased to hear that you are happy with your regular carer and that you have been able to build a positive routine and relationship. Continuity of care is very important to us, and it is great to know this is working...
I have found that the customer service at Trustbridge only gets better. There are certain managers and carers that continue to go the extra mile when needed in caring for my elderly mother. I cannot thank you enough be your ongoing support.
It is wonderful to hear that you feel supported and that our managers and carers have been able to go the extra mile in caring for your mother. Providing compassionate, reliable...
We are very satisfied with the TrustBridge carers, they were always very cheerful when they came and made John laugh, they were gentle and careful with him when he needed it and took good care of both John and myself. TrustBridge management were very attentive throughout his care and it was much appreciated.
Thank you so much for taking the time to share your kind feedback. We are truly pleased to hear that our carers brought cheer and comfort to John, and that their gentle and attentive approach made a positive difference to both of you. Your words mean a great deal to our team, who are dedicated to...
TrustBridge Care are doing an amazing job caring for my increasingly poorly parents. TrustBridge Care have adapted over the two years to their individual needs. Their care has been so tender and professional, so my parents are able to still be in their own home. TrustBridge Care have taken away a lot of our worry and stress, knowing they are well looked after, have comfort and dignity.
It is always our goal to provide care that is not only professional but also compassionate and tailored to the individual needs of our clients. Knowing...
We get on very well - there is plenty of humour. I appreciate their help.
Thank you so much for your kind words. We're delighted to hear that you feel supported and enjoy a good sense of humour with our team - building positive relationships is at the heart of the care we provide. We truly appreciate your feedback and are glad we can make a difference.
Overall the carers are very caring and kind with Jim very efficient and always ask if I need anything else doing. We can't say or give enough praise for Mo he is superb in every category. Very pleased with Trustbridge staff always like to tease Imran!!
Thank you for sharing such lovely feedback. We're so pleased to hear that Jim is receiving kind and efficient care, and it's wonderful to know our team is supporting you in every way possible. Mo will be delighted to hear your praise, and Imran will surely take the teasing in good spirit! We're very proud of our TrustBridge Care staff and truly appreciate your kind words.
Mum was cared for by the company, which became TrustBridge for just over three years. A regular team of carers provided mum with an increasing amount of care as her long-term conditions became worse. She was always treated as an individual and often as if she were a member of the carer's family. The carers were always respectful but would also find time to 'have a laugh' on the good days and checked whether mum needed any further assistance. The management team and office staff were always approachable and kind. I would highly recommend TrustBridge to anybody seeking care for a family member.
Thank you so much for your heartfelt and thoughtful review. It means a great deal to us to hear that your mum received the compassionate and respectful care she deserved during her time with us. We're truly grateful for your kind words about our carers and team. Building genuine connections with...
I am very pleased with the service provided. The staff are all excellent. They are caring and always observe dignity and respect. They have developed a good rapport with us. The timings could do with being adjusted in the morning but otherwise ok.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 April 2024- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for TrustBridge Care.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for TrustBridge Care.
Meet the Team (12)
As the director of TrustBridge Care, Zirka is the driving force and heart of our organization. Her role encompasses complete oversight of all operations, ensuring that our services run seamlessly from end to end. Zirka personally responds to enquiries from new clients, making sure they feel welcome and supported from their very first interaction with us. Her commitment to fostering trust and quality care shines through every step of the way, setting the foundation for everything we do.
Imran is our registered manager and is central to maintaining compliance and quality across our services. He works closely with our team leaders and oversees the care provided to each of our clients, ensuring it meets our high standards. Imran also handles care assessments for new clients, allowing him to create individualized care plans that meet each client’s unique needs. His dedication to understanding client requirements firsthand allows him to build trust and deliver highly personalized care.
Kristine, our finance manager, expertly manages invoicing, payroll, and all things accounting at TrustBridge Care. She is the go-to person for any questions about billing and payment, always available to provide clear guidance and support. Kristine’s organized and efficient approach ensures that our financial processes run smoothly, allowing us to focus on what matters most: providing excellent care to our clients.
Khloe is our office manager, the main point of contact for HR matters, and a pivotal player in the smooth day-to-day operations of our team. She works closely with our carers, making sure everyone is well-supported and has the resources they need to excel in their roles. Additionally, Khloe keeps all client and carer records up-to-date, ensuring they meet regulatory requirements and reflect our commitment to high standards.
AD is one of our team leaders, with a particular focus on medication management. He ensures that every client’s medication files are accurate, comprehensive, and seamlessly integrated into their care plans and risk assessments. AD’s attention to detail is critical in maintaining client safety and delivering reliable, personalized care.
Sherick serves as another dedicated team leader, with a specialty in training. He oversees the development and ongoing education of our carers, ensuring they have the skills, knowledge, and confidence to deliver the highest standard of care. Sherick’s passion for quality training helps our carers provide effective and compassionate care, reflecting TrustBridge Care’s core values in every interaction.
KC, also a team leader, manages visit notes and conducts spot checks, both in the field and within documentation. His work ensures that our carers are maintaining high standards and that client notes are thorough and accurate. By conducting these checks, KC ensures continuity of care and a consistent quality experience for each client.
At TrustBridge Care, each team member brings vital expertise and a shared commitment to providing compassionate, personalized care. We are proud to be there for you, creating a place where trust, quality, and exceptional care come together for every client, every day.
Mandy brings over four years of hands-on care experience to TrustBridge Care, and we’re thrilled to have her on the team. Her role focuses on ensuring our care plans and client records are always accurate, up to date and in line with our high standards. Mandy also spends time out in the field, offering on-the-ground support, guidance and encouragement to our care team. With her calm approach and deep understanding of care, she’s here to help everyone deliver their best.
Our Senior Carers play an essential role in supporting both our care and compliance teams. They provide guidance, training, and oversight to ensure that our care staff are confident, well-prepared and delivering the highest standards of service. By working closely with the compliance team, they help maintain our commitment to safe, effective and compassionate care for every individual we support.
Adeel plays a key role in ensuring TrustBridge Care runs smoothly and effectively. With a focus on growth and development, Adeel works closely with the leadership team to strengthen and expand the support we provide to our clients and staff.
Sandra brings a wealth of clinical expertise to TrustBridge Care, having worked extensively as a district nurse. Her experience and dedication to person-centred care make her an invaluable member of our team. Sandra will be leading the development of our new clinical team, ensuring we continue to provide safe, effective and compassionate care tailored to the needs of each individual we support.
Frequently Asked Questions about TrustBridge Care
How many Carers does TrustBridge Care employ?
TrustBridge Care employs 120 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact TrustBridge Care to verify any information. View our terms and conditions. TrustBridge Care has an Enhanced Service - more info.