Visiting Angels Burton and Derby

The app they use was fantastic for our family, as it allowed us to read updates after each of his 5 daily visits. When the time came for Dad to transition into a care home, they were right there supporting us through that step, too. We are so grateful for everything they did for our family.

We really can't thank you enough, or hesitate to recommend you. Thank you!

The staff were very helpful towards my father in law. They did what was asked of them ( even when I left a note because my father in law wasn't very forthcoming). They kept intouch through phone calls and emails giving us relevant information or asking us questions to help their care for an elderly man.

Visiting Angels have offered exceptional care to my mum (aged 93 who has dementia and mobility issues) and my dad, aged 91. They have been supporting my parents for 2 years and have offered friendship, care and support in my parents own home. Each and every carer has shown respect and when a new carer has been introduced, this has been done with sensitivity. The care package we have needed has had to be changed frequently and the management of the company has been exceptional, offering flexibility and tailor made packages to meet our needs. I can't recommend them highly enough, they are absolute life savers and my parents have loved them. Thank you.

I really can't praise them highly enough!

Thank you visiting angels for everything.

Care started with VISITING ANGELS when my mother had recurring falls in July. We were worried about her getting up out of bed on her own. Since the care has started with VISITING ANGELS, we have the peace of mind that we can go round and visit and she'll be fine and we won't have to worry so much about her mobility.

Myself and my sister cannot fault the care from all staff involved in her care, including management. Outstanding service, attention to detail, great manners and overall communication.

The Birdie app is very useful as it gives great insights to how care is going for my mother.

A happy mum makes for happy relatives they have made a significant difference to all of our lives.

Visiting Angels provided care for my mother-in-law for a 4 week period following knee replacement surgery. The initial contact to explore support options was most professional whilst being carried out in a very friendly manner. The support package was developed together with the team really understanding our needs. The care team called on a twice daily basis, they were reliable, punctual and very attentive to my mother-in-laws needs with nothing being too much trouble. My mother-in-law really enjoyed the visits from the care team with the key standout being how personable and friendly everyone was. I couldn't speak highly enough of the service provided and I would not hesitate to recommend them to anyone requiring either short term or ongoing support

Visiting Angels is just so the correct name for them, as they are all angels. The care they have provided for my 85 year old mum has been second to none, whether helping to get her up, making her lunch or just sitting and having natter together. She called them all "her ladies" and with one special friendship she struck up with " Mrs Top Knot". I can not recommend them highly enough, if anyone mentions they are looking for care, I always tell them about the Angels. Unfortunately my mum needs full time care now, so we have had to say goodbye

Would not hesitate to recommend the service. Very very quick to accommodate my parents needs, flexible visiting arrangements, on time and very helpful.

Set up a care package of 2 calls a day initially to assist my 86 year old mother following a hospital stay, with food prep, meds, and personal care, along with companionship. Within a very short period of time she was calling them 'my girls' and absolutely loves their visits. It wasn't long before my dad got on board with them, having some care for himself too. Every VA treats them with the utmost respect, and their caring nature made what is quite a difficult situation to accept a whole lot easier. Also they have all been a tremendous support to myself recently during a difficult time with my parents.

I was recommended to Visiting Angels by a neighbour. We were looking for a carer to visit my father (aged 89) at his home on a daily basis. He had just come out of hospital and his mobility was getting worse. We needed them to help with his meds/breakfast in the mornings and lunch prep at midday. My father has always reluctantly accepted he needs help but the Visiting Angels team won him over in no time. Without them, my father would not have been able to live in his own home. In addition and perhaps more importantly they provided much-needed companionship to him on their daily visits and subsequently he has developed a strong bond with them. Initially, they visited for two hours every day but on occasion, he needed an additional visit and they were always able to help. They genuinely care for your loved one like a member of your family. I could not recommend them highly enough.

Angels have removed a lot of worry and stress for me personally as being an only child I really needed somebody who could do just that and they did! I cant recommend them highly enough.

The ambassador is amazing for her service and she and her team deserve all the praise and rave reviews they get.. can't recommend highly enough.

I can't recommend Visiting Angels highly enough, the carers are always timely and courteous, showing genuine compassion and care for my mum and always treating her with respect and dignity. My mum loves all her carers and has built an excellent rapport with them since commencing her care and now wouldn't be without them. I find the app a godsend as it allows me to keep up to date with all visits and provides an excellent overview of each visit and the interactions with my mother. It's not just the care, although this is second to none, I love the fact that my mum never receives a visit from someone she has never met before. Not only are the carers excellent but the back office support is also outstanding, dealing with any query or request professionally, courteously, and efficiently. I never feel out of the loop and their contact or correspondence is always timely and informative, hitting the right tone between friendly and professional. I would most definitely recommend Visiting Angels

The Angel's guidance to support us with Mum's dementia was really appreciated, including helping us to recognise that it was now time to consider 24-hour care support.

I never have a problem contacting Head Office, no hanging on listening to awful music. Communication is really good.

Keeping my mother at home where she is surrounded by familiar things is vital for her well-being and Visiting Angels are the key to this happening.

In order to provide further clarity on my position, this team is second to none!