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Home Instead (Lancaster & Morecambe)

3-4-2 Storey House, White Cross Estate, Lancaster, Lancashire LA1 4XQ
Home Instead (Lancaster & Morecambe) Logo
Home Instead (Lancaster & Morecambe) logo
Home Instead (Lancaster & Morecambe), Lancaster
Home Instead (Lancaster & Morecambe), Lancaster
Home Instead (Lancaster & Morecambe), Lancaster

Home Instead (Lancaster) believes that your own home is where you belong and where you’ll feel safe, happy and comfortable as you age. However, a point may come where everyday tasks and activities feel more challenging.

The services provided by Home Instead are designed to allow you to carry on living a happy independent life. These services are completely tailored to you and your normal routine. They can range a little...  

Care Provided by Home Instead (Lancaster & Morecambe)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Prices

Available on request

Contact Home Instead (Lancaster & Morecambe) to get a personalised quote:

Good to Know

Group/Owner

Person in charge

  • Sam Hayhurst (Manager)

Home Instead (Lancaster & Morecambe) Reviews (23)

9.5

Home Instead (Lancaster & Morecambe) has a Review Score of 9.5 (9.5) out of 10, based on 5 reviews in the last 2 years. Over all time Home Instead (Lancaster & Morecambe) has 23 reviews.

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Showing 23 reviews matching selected criteria
Review from Tara K (Daughter of Client) published on 26 October 2021 Submitted via Website
Overall Experience

Right from the initial assessment and meeting with the team, we knew my mother was safe in the caring hands of Home Instead (Lancaster & Morecambe). My 85-year-old mother is confined to a wheelchair following a stroke several years ago, and although at times, not the easiest person to care for, the caregiving team are excellent with her. Communication with the office has also been prompt, polite and efficient, and any minor hiccups quickly rectified. Would 100% recommend it for anyone in need of a care provider.

Reply from Sam Hayhurst, Managing Director at Home Instead (Lancaster & Morecambe)

Many thanks for your kind words. It was a pleasure for all the team to care for your Mother. Should she return in the future, we would be more than happy to start the service again.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Nadine W (Daughter of Client) published on 21 October 2021 Submitted via Postal Card
Overall Experience

The policy of putting a small team of carers around Mum has been very successful. Mum suffers from dementia and has extreme anxiety around people coming and taking care of her. Staff have worked very hard finding the right carer to reassure and support Mum. All four members of her team show care and consideration and have established relationships with her. They also understand changes in her behaviour and report concerns if they think anything is unusual. They are also very reassuring to the family, as we know she is being looked after.

Reply from Sam Hayhurst, Managing Director at Home Instead (Lancaster & Morecambe)

Thanks! It's great to hear that we're doing a good job to support your Mum in her own home; all the team will be very pleased to read this!

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Kim G (Daughter of Client) published on 3 August 2021 Submitted via Website
Overall Experience

After using another care provider for the first time for my dad with Alzheimer’s and being completely dissatisfied with their service, we have been really pleased with the communication and care for Dad on a daily basis with Home Instead Lancaster. Any queries have been responded to and sorted quickly and it is great to read the caregivers daily responses and know how dad is each day. Everyone genuinely cares and it is lovely that a positive relationship is being built between my dad and those visiting him each day.

Reply from Sam Hayhurst, Managing Director at Home Instead (Lancaster & Morecambe)

Thank you, Kim. It's been a pleasure to provide care for your dad and I know all the carers really enjoy their visit.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 03 September 2022
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Home Instead (Lancaster & Morecambe).

Awards / Recognitions (10)

  • Recipient: Home InsteadDate: Friday 30 May 2025
  • Recipient: Home Instead (Lancaster & Morecambe)Date: Friday 31 May 2024
  • Recipient: Home InsteadDate: Friday 31 May 2024

Meet the Team (2)

Sam Job Title: Owner Joined: 2021
Sam

Having left the Royal Navy as a weapon engineer, where my role was to ensure all systems were maintained correctly and ready to use and also respond to emergencies, it was essential for me to carry on doing something that’s important and meaningful. Helping people to remain living in their own homes and helping out families in need definitely fits that bill! I was also very fortunate that during my time in the Royal Navy, I got to visit many interesting places including Tahiti, Pitcairn Island and Easter Island.

I’m really grateful to be in a role where I get to be involved in the local community and make a difference in so many people’s lives. Leading a team of Care Professionals and office staff who are passionate about making a difference in the lives of the elderly is a privilege. Watching them grow and develop while making a significant difference has a real feel-good factor to it.

In my spare time, I like to do anything that involves being outside and active! Whether that is hiking in the Lake District, mountain biking or just walking the dogs! When the weather is a bit more acceptable I also enjoy paddleboarding and kayaking. I’m an avid sports fan and enjoy watching all types of sports.

Jennie Job Title: Client Experience Manager Joined: 2021
Jennie

I began my career in care in 2001 when at college I took a placement at a day centre for the elderly and loved every minute of it. I then worked in a nursing home for a while before I joined a home care agency based in Kendal.

I worked my way through the company from care assistant to coordinator and loved the challenge that working in the busy office gave me. I stepped away from this role when I had my first child and returned to care homes to give me the flexibility I needed with a young family. I returned to home care as an administrator when my eldest child started school and, after that company, closing, I returned to the original care company I began working for at 18.

I took the role of care coordinator and moving and handling trainer. In this role, I was responsible for organising the care for my district and I maintained the moving and handling training for the whole company.

During my time here I obtained my Level 5 in leadership and management in health and social care and my moving and handling train the trainer qualification including moving and handling risk assessment training. In 2017 I had my second child and chose not to return to my coordinating role. I have been working as a dental receptionist in a busy dental practice in Milnthorpe for the last three years. Although this is quite a different role from my previous jobs, I have really enjoyed helping the patients, dentists, and other practice staff to ensure care and appointments run as smoothly as possible.

In my spare time, I enjoy spending time with my partner, Rob and our two children, Maisie, and Joseph. I also love baking. During the first lockdown, we had a baking day every week and baked various things such as cake, bread, and even hot cross buns. I enjoy walking with my family and have participated in two cross bay walks, both for charitable causes. I enjoy reading, crime and mystery books. I also enjoy watching various sports and documentaries on television, again crime documentaries are my favourite. Pre covid I attended a yoga class weekly and am looking forward to returning to face-to-face classes when this is possible.

Frequently Asked Questions about Home Instead (Lancaster & Morecambe)

How many Carers does Home Instead (Lancaster & Morecambe) employ?

Home Instead (Lancaster & Morecambe) employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Lancaster & Morecambe) to verify any information. View our terms and conditions. Home Instead (Lancaster & Morecambe) has an Enhanced Service - more info.