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The Home Team

Unit 2 (The Office), Bixley Manor, Kirby Bedon Road, Norwich NR14 8SJ
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Top 20 award
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The carers are punctual, polite and very efficient and are enabling me to stay in my own home.J B(Client / Service User)
The Home Team, Norwich
The Home Team, Norwich
The Home Team, Norwich

The Home Team is a new homecare provider for Norfolk. They believe in a team approach, delivering continuity and reassurance to clients and a supportive structure and strong team spirit to carers.

Each client has their own hand-picked care team, ensuring that their particular needs are met and there is always a familiar and friendly face. Each team has a lead carer with two to three others in support, all known...  

Care Provided by The Home Team

Types of Home Care

  • Visiting Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Contact The Home Team to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • The Home Team Care Ltd
  • Private Owned

Person in charge

  • Peter Shaw (Managing Director)

The Home Team Reviews (46)

9.9

The Home Team has a Review Score of 9.9 (9.932) out of 10, based on 22 reviews in the last 2 years. Over all time The Home Team has 46 reviews.

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Showing 46 reviews matching selected criteria
Review from Michaela O (Daughter of Client) published on 1 July 2021 Submitted via Website
Overall Experience

The Home team were reliable and courteous at all times. They catered for my mother's needs admirably and were able to offer the flexible hours she required. We only needed the support for a short time but this was not a problem. I would recommend Home Team whole-heartedly.

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Review from Marie B (Wife of Client) published on 23 June 2021 Submitted via Website
Overall Experience

The team of carers that have been looking after my husband have all been kind, compassionate, caring, and professional. They have also supported me through what is a very difficult time. I thank them.

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Review from Nicky C (Daughter of Client) published on 19 May 2021 Submitted via Website
Overall Experience
We asked The Home Team to help Mum to get up, washed and dressed and breakfasted every morning. Right from the first visit, we knew we had made the right choice. Every carer we met more than exceeded our expectations. They were punctual, professional, capable and, most importantly, kind and caring with Mum. It was a huge compliment to the Team that Mum looked forward to each visit from ‘her girls’, and always told me that the visits were such fun.

From my point of view, I felt completely comfortable leaving Mum in their care, and I loved the way they always looked around for more tasks to help with. Unfailingly friendly, reassuring and competent, I found them all delightful, and can’t thank The Home Team enough for looking after Mum so perfectly.

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Review from J B (Client / Service User) published on 28 April 2021 Submitted via Website
Overall Experience

I was an independent person until ill health changed everything and I now need support. I engaged the services of The Home Team and I am delighted with them. The carers are punctual, polite and very efficient and are enabling me to stay in my own home.

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Review from Chris T (Son of Client) published on 14 April 2021 Submitted via Website
Overall Experience

I am my Dad's full time carer and he depends on me twenty four seven. I really needed to have some help in the house, mainly for companionship for Dad. In searching for the right provider, I discovered The Home Team and I am absolutely delighted and relieved that I did. From the very first email exchange they have been professional, empathetic, diligent, reliable and trustworthy. After initial contact we had a face to face visit with the managing director and manager, to meet and let us get to know each other. After that I knew I had made the right decision. Dad was at the heart of everything that they wanted to put in place. We agreed a start date after Easter but they still sent Dad an Easter card wishing him all the best! The quality of their care plan is outstanding. Everything is considered and noted to ensure my Dad is safe and content. Dad loves the visits, the staff are just brilliant with him. I can go out now safe in the knowledge that Dad is in the best hands and is being looked after superbly.

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Review from B Q (Daughter of Client) published on 12 March 2021 Submitted via Website
Overall Experience

The Home Team offer a very professional, caring service. My mother needs the consistency The Home Team provide; they arrive when they say they will, and she has the same person to care for her. Mum really likes and trusts her carer. I like the App that allows me to see how the visit went, and they contact me with any issues that occur. They are flexible and adapt to suit Mum's needs. It offers peace of mind for me; it's very reassuring to know that I have someone else to help who really does care about my mum's well being.

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Treated with Dignity
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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 December 2022
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for The Home Team.

Awards / Recognitions (3)

  • Recipient: The Home TeamDate: Friday 29 May 2026
  • Recipient: The Home TeamDate: Friday 31 May 2024
  • Recipient: The Home TeamDate: Thursday 31 Mar 2022

Meet the Team (0)

There are no Team Members posted yet.

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