The carers are punctual, polite and very efficient and are enabling me to stay in my own home.J B(Client / Service User)



The carers are punctual, polite and very efficient and are enabling me to stay in my own home.J B(Client / Service User)



The Home Team is a new homecare provider for Norfolk. They believe in a team approach, delivering continuity and reassurance to clients and a supportive structure and strong team spirit to carers.
Each client has their own hand-picked care team, ensuring that their particular needs are met and there is always a familiar and friendly face. Each team has a lead carer with two to three others in support, all known...
Care Provided by The Home Team
Types of Home Care
- Visiting Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Contact The Home Team to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
-
Local Authority (Contracted Provider) -
NHS (Contracted Provider) -
Good to Know
Owner
- The Home Team Care Ltd
- Private Owned
Person in charge
- Peter Shaw (Managing Director)
The Home Team Reviews (46)
The Home Team has a Review Score of 9.9 (9.932) out of 10, based on 22 reviews in the last 2 years.
Over all time The Home Team has 46 reviews.
The Home team were reliable and courteous at all times. They catered for my mother's needs admirably and were able to offer the flexible hours she required. We only needed the support for a short time but this was not a problem. I would recommend Home Team whole-heartedly.
The team of carers that have been looking after my husband have all been kind, compassionate, caring, and professional. They have also supported me through what is a very difficult time. I thank them.
From my point of view, I felt completely comfortable leaving Mum in their care, and I loved the way they always looked around for more tasks to help with. Unfailingly friendly, reassuring and competent, I found them all delightful, and can’t thank The Home Team enough for looking after Mum so perfectly.
I was an independent person until ill health changed everything and I now need support. I engaged the services of The Home Team and I am delighted with them. The carers are punctual, polite and very efficient and are enabling me to stay in my own home.
I am my Dad's full time carer and he depends on me twenty four seven. I really needed to have some help in the house, mainly for companionship for Dad. In searching for the right provider, I discovered The Home Team and I am absolutely delighted and relieved that I did. From the very first email exchange they have been professional, empathetic, diligent, reliable and trustworthy. After initial contact we had a face to face visit with the managing director and manager, to meet and let us get to know each other. After that I knew I had made the right decision. Dad was at the heart of everything that they wanted to put in place. We agreed a start date after Easter but they still sent Dad an Easter card wishing him all the best! The quality of their care plan is outstanding. Everything is considered and noted to ensure my Dad is safe and content. Dad loves the visits, the staff are just brilliant with him. I can go out now safe in the knowledge that Dad is in the best hands and is being looked after superbly.
The Home Team offer a very professional, caring service. My mother needs the consistency The Home Team provide; they arrive when they say they will, and she has the same person to care for her. Mum really likes and trusts her carer. I like the App that allows me to see how the visit went, and they contact me with any issues that occur. They are flexible and adapt to suit Mum's needs. It offers peace of mind for me; it's very reassuring to know that I have someone else to help who really does care about my mum's well being.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 December 2022- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for The Home Team.
Awards / Recognitions (3)
- Recipient: The Home TeamDate: Friday 29 May 2026
- Recipient: The Home TeamDate: Friday 31 May 2024
- Recipient: The Home TeamDate: Thursday 31 Mar 2022
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact The Home Team to verify any information. View our terms and conditions. The Home Team has an Enhanced Service - more info.