Caremark Arun

Unit D, Arundel Court, Park Bottom, Arundel BN18 0AA
Review Us
9.8 23 Reviews
  • Caremark Arun, Arundel
Caremark Arun offers a range of care and support packages to help adults and children to remain independent. They support people in all aspects of their daily living at home and within the community. All carers are fully-trained and DBS checked and look to respect the needs of the individual as well as the opinions of family members and loved ones.

They understand that when you require support with your personal care and daily living, it can be difficult for you and you might worry about losing your independence. Carers can provide support from as little as a half-hour call to a highly affordable 24 hour 'live-in' service with a Care and Support Worker living with you at home.

A fully trained staff team support children and young adults with disabilities of all ages from birth to transition into adulthood. Additionally they provide services for people with learning difficulties.

Care Provided by Caremark Arun

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £34.62
  • Weekly Live-in Care Fees: from £1938.50

All client assessments are free of any charges.
Fees are available upon request and can be tailored to individual care needs.

These prices are only a guideline, please contact Caremark Arun to find out the exact price for your requirements.

Contact Caremark Arun to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Caremark Arun to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Kayleigh Whitehouse (Manager)
9.8

Caremark Arun has a Review Score of 9.8 (9.825) out of 10, based on 20 reviews in the last 2 years.
Over all time Caremark Arun has 23 reviews.

Overall Experience
  • 20
  • 3
  • 0
  • 0
  • 0
Date Published
  • 23
  • 7
  • 10
  • 20
  • 3
Reviewer Connection to Caremark Arun
  • 8
  • 6
  • 3
  • 3
  • 2
  • 1
Total of 23, showing 21-23
Review from Mandy N (Daughter of Client) published on 13 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
After nearly four years of unmeasurable stress, Caremark from the office staff to the carers have been an invaluable source of relief. The communication, support and care have been reassuring in the most stressful and most difficult of times.
I feel so supported as a carer to my mum who has advanced
Alzheimer’s and dementia they help me enormously with peace of mind.
An invaluable team of people who are extremely professional.
I cannot recommend them highly enough.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Lynda C (Daughter of Client) published on 15 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The wonderful Caremark carers helped me when my mum was near the end. They not only were so caring and compassionate with her, but also with me and my dad. I cannot thank them enough. Also, I cannot thank their care coordinator enough. I, at times, didn't know how to cope and she just talked me through
it. Now more stress with Dad, but I cannot be more grateful and he really enjoys the company and the food! I live a long way from Dad, but am doing all I can and to have Caremark helping me means the world. I cannot thank them enough.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from G S (Daughter of Client) published on 26 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the carers are very diligent and interested in their clients. They try to engage in conversation if appropriate and are friendly. They are mostly on time and try to keep to their schedule if possible. Thanks to them all for doing their job so well through all the Covid difficulties.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.8 (9.825)

Overview of Review Score

The Review Score of 9.8 (9.825) out of 10 for Caremark Arun is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.825 for Caremark Arun is calculated as follows: ( (100 Excellents x 5) + (19 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 120 Ratings = 4.825
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Caremark Arun is based on 20 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Feb 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (1)

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Meet the Team (7)

Tanveer

Tanveer Bhatti

Job Title: Director Joined: 2026

Tanveer brings a strong background in business, technology and leadership, with extensive experience delivering complex projects and building successful ventures. Through his work in consultancy and software implementation, he has developed a reputation for solving problems, building effective systems, and working closely with people to deliver meaningful results.


At Caremark Arun, Tanveer combines his operational expertise with a genuine commitment to community care. He focuses on creating well-structured systems that support both clients and carers, ensuring services are delivered safely, consistently and with dignity. His approach is centred around building a strong team, investing in staff development and maintaining the highest standards of care for the local community.

Kayleigh

Kayleigh Whitehouse

Job Title: Registered Care Manger Joined: 2020

After working in a pre-school setting while studying for her NVQ Level 3 in Health and Social Care, Kayleigh joined Caremark (Pulborough) in 2017 as a Care and Support Worker. During her time there, she progressed through a number of roles, including Care Coordinator and Deputy Care Manager, gaining valuable operational and leadership experience.


Following the successful completion of her NVQ Level 5 in Leadership and Management for Health and Social Care, Kayleigh embraced a new professional challenge and was appointed Registered Care Manager at Caremark (Arun).


Now with over eight years of dedicated service within the organisation, Kayleigh remains deeply committed to her role. She is passionate about delivering high-quality, person-centred care and takes great pride in leading her team to ensure the highest standards of support for both clients and staff.

Lauren

Lauren Moody

Job Title: Deputy Care Manager Joined: 2019

Lauren began her career in care in 2014 as a Care Assistant, completing her NVQ Level 2 in Health and Social Care while working within her family-run business. This early experience gave her a strong foundation in delivering compassionate, person-centred support and shaped her commitment to high-quality care.


She joined Caremark (Arun) in 2019 and quickly established herself as a valued member of the team, recognising the organisation as somewhere she could grow and build a long-term career. After returning from maternity leave in 2020, Lauren stepped into the role of Recruitment Executive, playing a pivotal part in developing and strengthening the care team.


Lauren has since progressed to Deputy Manager and now leads both Training and Recruitment within the service. Having successfully completed her NVQ Level 4 in Health and Social Care, she brings strong leadership, expertise and practical experience to her role. She oversees the development of the team, delivers in-house training, and ensures new and existing Care and Support Workers are equipped with the skills, knowledge and confidence needed to provide outstanding care.


Lauren is deeply committed to supporting both staff and clients, and takes great pride in contributing to the continued success of the service.

Kirsty

Kirsty Isted

Job Title: Care Co-Ordinator Joined: 2023

Kirsty began her career in retail. However, after welcoming her son into the world, she felt the pull for a more meaningful career path. Amidst the challenges posed by Covid-19, Kirsty transitioned into the care industry. Starting as a dedicated care assistant, she found her footing and her role developed into becoming a care coordinator. In 2023, Kirsty joined Caremark and dedicated herself to the role of Care Co-ordinator, overseeing and organising essential aspects of caregiving.


Kirsty has since successfully completed her NVQ Level 4 in Health and Social Care, further strengthening her knowledge, leadership skills, and commitment to delivering high-quality care.


Beyond the fulfilling aspects of her professional life, Kirsty finds joy and purpose in her role as a family person. Spending quality time with her partner and her son is what fuels her passion for both work and life. Kirsty states she is truly grateful to be in a job she loves, where every day presents an opportunity to make a positive impact in the lives of those she cares for.

Amy

Amy Kerbey

Job Title: Care Coordinator Joined: 2020

Amy studied health and social in college and achieved an NVQ level 3, before starting her career as a care and support worker. Amy began working for Caremark in 2020. She gained experience as a field care supervisor before joining the office team as care co-ordination for the Bognor and Arundel area. Amy is very happy to have the opportunity to help, support and make a positive impact on the people she supports.

Maureen

Maureen Cook

Job Title: Field Care Supervisor Joined: 2021

I have been working in care for 12 years, as a carer and now as a Field Care Supervisor.
In my role as a field care supervisor, I believe in creating a warm, supportive environment for both our clients and carers.


One of my favourite parts of my job is meeting new clients who may feel unsure about accepting care and helping them feel comfortable and reassured.


I am passionate about making our carers feel valued and confident in their roles, and I take pride in ensuring every person we support receives compassionate, friendly and high-quality care.

Siobhan

Siobhan Burgess

Job Title: Field Care Supervisor Joined: 2020

I have been working in care for 7 years, starting as a carer and now working as a Field Care Supervisor. I really enjoy meeting new clients and making a positive difference in their lives.


I also love being able to support our carers and making sure they feel happy, valued, and confident in their roles.


Outside of work, I enjoy spending time with my family. I have two girls and a husband, and we love getting out and about together.

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