Criss Care Solution Ltd

Ground Floor, 288 St. Helens Road, Bolton BL3 3PZ
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9.5 5 Reviews
  • Criss Care Solution Ltd, Bolton
Criss Care began in 2020 as a provider who supplied staff to care and nursing homes and has now expanded into domiciliary care.
Their care services are flexible and respond to people's changing priorities and needs and they work together with families and relevant professionals so the people they care for retain autonomy over their own care.

Criss Care understands many individuals prefer to receive care and support in the comfort of their own homes instead of a traditional care facility. This desire for independence and familiarity is at the forefront of their mission alongside providing person-centred care and promoting independence.

They are dedicated to providing compassionate support that enables their clients to maintain their lifestyle and dignity while receiving the assistance they need. Their approach focuses on empowering individuals to thrive in their own environment, ensuring they feel safe, valued and connected to their community.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £24

Our fee is much cheaper and negotiated.

These prices are only a guideline, please contact Criss Care Solution Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Criss Care Solution Ltd

Person in charge

  • Alexis Rugoyera (Manager)

Criss Care Solution Ltd Reviews (5)

9.5

Criss Care Solution Ltd has a Review Score of 9.5 (9.500) out of 10, based on 5 reviews in the last 2 years.
Over all time Criss Care Solution Ltd has 5 reviews.

Overall Experience
  • 5
  • 0
  • 0
  • 0
  • 0
Date Published
  • 5
  • 2
  • 5
  • 5
  • 0
Reviewer Connection to Criss Care Solution Ltd
  • 2
  • 1
  • 1
  • 1
Total of 5, showing 1-5
Review from R P (Daughter of Client) published on 30 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Criss Care solution Ltd are a godsend. Right from the start Staff have looked and continue to look after my mother. My mother looks forward to their visits . Mutual trust waa built quite quickly and they have looked after my wellbeing as a carer as well. A gift of a service.
Reply from Ellie Makinson, Manager at Criss Care Solution Ltd

We appreciate your kind words about our service .Thank you

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Natalie L (Cousin of Client) published on 29 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm well and truly pleased with how caring this team is I can't thank u all enough. The carer gives comforting hugs. Thank u again I love the the company u provide too. Keep up the good work. I have a lot of respect for u all
Reply from Ellie Makinson, Manager at Criss Care Solution Ltd

I like to say Thank you so much for your kind words and appreciation. Criss Care solution.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from F W (Client) published on 25 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really pleased with the standard of work, extremely caring and empathetic, made me feel comfortable. A pleasure to work with.
Reply from Ellie Makinson, Manager at Criss Care Solution Ltd

Thank you so much for your kind words. Criss Care Solution appreciate all your support.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M B (Client) published on 9 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good service, very helpful and the cleaning was very good.
Reply from Ellie Makinson, Manager at Criss Care Solution Ltd

Thank you very much for you review. We look forward to continuing to work with yourself and continue providing quality support.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Mariya P (Granddaughter of Client) published on 13 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care provided for my grandmother. The Criss Care team have been very helpful in making sure she is getting the right service. The carer was really friendly and understanding of her conditions. After trying a number of companies in the past I will continue to use Criss Care. Highly recommended.
Reply from Ellie Makinson, Manager at Criss Care Solution Ltd

Thank you so much for your kind words, we appreciate your review.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.5 (9.500)

Overview of Review Score

The Review Score of 9.5 (9.500) out of 10 for Criss Care Solution Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Criss Care Solution Ltd is calculated as follows: ( (30 Excellents x 5) ) ÷ 30 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Criss Care Solution Ltd is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (1)

Sanya

Sanya Shahid

Job Title: Director Joined: 2020

In 1991 I started in the care sector as a care assistant, I then progressed to a senior care assistant, deputy and manager which has led me up to today where I am the director of Criss Care. I have my NVQ'S level 2,3 and 4 in health and social care and a degree in health and social care management. I joined the care sector as I lost my parents and I have a deep compassion and love for helping others.


I have a large family which includes my children, grandchildren and brothers and sisters who I value spending time with. As the director, I remain hands-on within the company and support my team to the best of my ability.

Frequently Asked Questions about Criss Care Solution Ltd

What Type of Services does Criss Care Solution Ltd offer?

Criss Care Solution Ltd offers Home Care.

How many Carers does Criss Care Solution Ltd employ?

Criss Care Solution Ltd employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Criss Care Solution Ltd to verify any information. View our terms and conditions. Criss Care Solution Ltd has an Enhanced Service - more info.