






Home Instead supports people in Thurrock and surrounding areas to live safe and happy lives in the comfort of their own homes, through services including companionship care, home care, dementia care, overnight care and more.
At Home Instead Thurrock, they understand the challenges and demands of everyday life as people get older. The team of wonderful local care givers are highly qualified and able to support individuals in their day-to-day lives.
The...
Home Instead supports people in Thurrock and surrounding areas to live safe and happy lives in the comfort of their own homes, through services including companionship care, home care, dementia care, overnight care and more.
At Home Instead Thurrock, they understand the challenges and demands of everyday life as people get older. The team of wonderful local care givers are highly qualified and able to support individuals in their day-to-day lives.
The person-centred approach means that all their care is based on the needs of each individual, their condition and their circumstances.
Care Provided by Home Instead (Thurrock)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Duration of Care
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Level of Care
Personal Care
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Help at Home
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Specialist Care Needs
- Nursing/Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Wound Dressing
- Catheter Care
Specialist Care Conditions
- Dementia
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Contact Home Instead (Thurrock) to get a personalised quote:
Available on request, price is per hour
The price(s) shown are provided by the agency. Contact Home Instead (Thurrock) for full pricing details and T&Cs.
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Group / Owner
- Home Instead
- Private Owned
Person in charge
- Dorcas Afful (Owner/Manager)
Home Instead (Thurrock) Reviews (21)
Home Instead (Thurrock) has a Review Score of 9.4 (9.442) out of 10, based on 8 reviews in the last 2 years.
Over all time Home Instead (Thurrock) has 21 reviews.
Very caring and kind.
Very caring and kind.
Thank you for giving us the opportunity to support you. We are grateful for your kind words.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 September 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Home Instead (Thurrock).
Awards / Recognitions (11)
- 29 May 2026Recipient: Home Instead
- 30 May 2025Recipient: Home Instead
- 31 May 2024Recipient: Home Instead
Accreditations
There are no accreditations posted yet for Home Instead (Thurrock).
Meet the Team (5)

Hi, my name is Dorcas and together with my mum Gladys, we are the proud owners of Home Instead Thurrock. On the surface, I think I am like most young...
Hi, my name is Dorcas and together with my mum Gladys, we are the proud owners of Home Instead Thurrock. On the surface, I think I am like most young and modern women.
I have dreams and goals for the future that I am determined to make happen, and I will work hard to achieve these goals. What makes me special is perhaps my family background. I come from a family where most of them work in the health care industry and observing from an early age their passion for the care they deliver made it a very easy decision for me to pursue a career in health so I can be able to deliver that high quality to my clients.
Prior to my current role as a Diagnostic Radiographer in a busy NHS hospital, I worked as a caregiver for many years both in care homes and in the community and experienced first-hand the difference that compassionate care makes in the lives of clients and the effect it has on their independence. I passionately believe in the Home Instead mission and I’m excited to be a part of this organization.
My role includes overseeing the effective running of the business, building relationships with the local community and organizations and identifying ways in which Home Instead can be valuable to the community.
I am married with three children and outside of work, I spend most of my time doing family stuff, reading, going to the gym and volunteering in the community.

My name is Gladys and together with my daughter Dorcas am the owner of Home Instead Senior Care Thurrock. Having worked as a general nurse for the...
My name is Gladys and together with my daughter Dorcas am the owner of Home Instead Senior Care Thurrock. Having worked as a general nurse for the past 20 years looking after mostly the elderly, I realised the positive impact that quality, compassionate and person-centred care has in the recovery outcome of patients and therefore saw the need for them to continue to have the same quality of care when they discharged into their own homes. This motivated me to move into the home care industry.
I was attracted to Home Instead because of its values of relationship-led care which matches my own mission of how care should be delivered. My aim is to provide our clients with high-quality care and the very best support to enable them to remain independent in their homes for as long as possible.
In my spare time, I like to spend time with my family, involve myself in church activities and practice mindfulness.

My name is Jan, and I decided to change careers after my mum passed away.
Something she always wanted was a carer who had time for her, would...
My name is Jan, and I decided to change careers after my mum passed away.
Something she always wanted was a carer who had time for her, would listen to her and chat with her, and that is exactly what Home Instead does. I really enjoy my job as it is very diverse. My time is split between being in the office, keeping our social media up to date, looking after the welfare of our Care Professionals, doing consultations with clients and also being a Care Professional myself.
A really lovely part of my job is going back to see clients I met at the consultation and seeing how our care has made a really big impact on their lives.
In my spare time, I like to read and walk my dog.

My name is Daniel, and after years of working in retail, I decided I wanted a change of career.
My mum works for Home Instead Thurrock, and an...
My name is Daniel, and after years of working in retail, I decided I wanted a change of career.
My mum works for Home Instead Thurrock, and an opportunity arose for an Office Admin position.
I joined in March 2024 and have found my new role really interesting, and I look forward to progressing further.

I enjoy working with people and being out in the community, building relationships with local groups and organisations. I have over seven years of experience in community engagement and really enjoy helping people feel connected and supported.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Thurrock) to verify any information. View our terms and conditions. Home Instead (Thurrock) has an Enhanced Service -what an Enhanced Service includes.