Alina Homecare Colchester

A one in a million Care company! Alina Carers came to look after my Dad who has early dementia and my Mum who was recovering from a hip replacement for two months. Each of the Carers who came in could not do enough for my parents. They were so kind and just could not do enough for my parents, always with a cheerful attitude. I will not hesitate to use their services again when the time comes that my parents need more permanent care. Keep up the good work Alina!!

As for my carer. She is wonderful. Wuld trust her 100 percent.

We can not fault Alina Homecare at all, they always treated mum with the utmost respect no matter how bad things got at home and as our mum's needs changed they adapted without and issue what so ever. We plan on having mum return back home once a new build which meets her needs is finished and we will be having Alina back to look after her again. In the mean time one of mum's carer's has asked if she could visit mum in her temporary care home which made mum so happy to see a familiar face.

The team managers are also very nice helpful people and ready to make care adjustments short notice as needs change.

All the ladies are so friendly and my mum feels so much happier having them come to her. I would highly recommend them, nothing is too much trouble. Mum now has a live in carer and she loves having the company and someone to wake up to. Such a lovely lady, keeps her independence as much as possible.

I don't think every one of the ladies who helped my father were brilliant but the ones I encountered really were. The service was a life-saver and came with so much professionalism, compassion, care and understanding. I am very happy and grateful to the lovely people at Alina.

Highly recommended

My mother enjoys the daily visits and catching up with the carers news given her some interest , they are always on time which is important , the app works well as we can see all is ok with my mum.

I am very pleased with the service and I am assured that when I am working or away my mother is looked after very well.

Mum is very pleased with how helpful everyone is and enjoys the company.

Alina is filled with truly remarkable people, and I will always be thankful for everything they have done for both my mum and me.

I could not have picked two more exemplary carers. The two who come to me complement each other's skills wonderfully. They have enhanced my life immeasurably, and I cannot praise them enough. They willingly carry out any task I ask of them.

Thank you to the whole team who have made this very easy. We didn't know if we had made the right decision but now we can see it was the very best decision for Mum.

It would not have been possible for my dad to have spent his final 8 months in the comfort of his own home without the exceptional care from all the carers from Alina Homecare who looked after him with unwavering dignity, kindness and patience. They also supported my mum with gentle compassion during a very difficult time. The manager and staff in the office were always there for us and were happy to answer any questions we had. If things got tough they would reassure and support us.

I chose Alina because of the excellent reviews and am so glad I made the right choice - right from the initial assessment to the individual carers and the reassurance of being able to access the app and know that there would always be someone at the end of the phone if needed. Mum is now almost able to look after herself, but she has insisted on keeping on with the visits because she likes chatting with the carers so much and appreciates the reassurance they provide! I have been struck by their professionalism, sympathetic and understanding attitude and their kindness. Thank you: what a wonderful team!

Highly recommend. Worth every penny.

When my 92-year-old mother came out of hospital after an operation on her hand she was determined to maintain her independence. Unfortunately, as a result of surgery, she had lost the ability to care for or look after herself and was unable to perform the very simplest of tasks without assistance. From the very first phone call, we found all the staff at Alina Homecare to be very professional, respectful and very thorough. Mum has built a rapport with each of the carers and now really looks forward to their visits. Over a very short period of time, the carers have helped to restore her confidence and very gradually she is starting to regain some of her independence back. As a family, we would not hesitate in recommending Alina's services to anyone considering bringing carers into their homes.

We found the service by Alina to be efficient, professional and compassionate from the beginning. A comprehensive daycare plan was put together in under a week following the initial meeting with my sister. She was treated with the utmost respect, care and consideration from the outset. Everything that was promised was delivered on time and as per the agreed plan. A radical change in timings for the first daily visit was needed after 2 or 3 days and again, this was dealt with quickly and efficiently by personnel changes. Every one of the carers treated my sister with the kindness and understanding you would expect from your own family and were professionally organised and thorough in delivering the service. When eventually my sister needed urgent hospital treatment, two of the carers stayed with her far beyond the call of duty until we could arrange transport. This typified the ethos of the whole organisation.

In all the communication I have had with the management team, they have been professional, provided sound advice and have gone out of their way to ensure my father-in-law's care package was amended as needs changed.

The manager and her team responded to Dad's care needs, helping to coordinate the complexity of the changing day-to-day demands. They treated Dad with care and compassion and also helped to support all of the family, particularly my mother through the end-of-life process. They were able to step up care when necessary and Dad only had positive words to say about them.