Walfinch East Barnet

Suite 1, 259 Oakleigh Road North, London N20 0DG
Review Us
9.7 21 Reviews
  • Walfinch East Barnet, London
Walfinch East Barnet offers high-quality, compassionate hourly home care to people living with a range of needs.

Each client is supported to live an independent and fulfilling life within the comfort of their own home. The family-run business employs skilled carers to assist people through person-centred care that promotes choice, dignity and respect.

The East Barnet team can provide care and support to people living in the following areas:

Bounds Green, Alexandra Palace, Arnos Grove, Barnet, Chipping Barnet, High Barnet, Cockfosters, Hadley Wood, East Barnet, Whetstone, East Finchley, North Finchley, Central Finchley, Woodside Park, Hendon, Arkley, Totteridge, Edmonton, Enfield, New Barnet, Palmers Green, Ponders End, Southgate, Winchmoore Hill, Muswell Hill, Crouch End, Highgate Wood, Hampstead Garden Suburb, Mill Hill, Hornsey and Wood Green.

Care Provided by Walfinch East Barnet

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £28 – £32
  • Weekly Live-in Care Fees: £225 – £298

The fees might vary according to the condition and the number of hours required.
We provide person-centred care, we design a care package specific to every individual's needs and match it with a suitable care worker.
Please contact our office for more information.

These prices are only a guideline, please contact Walfinch East Barnet to find out the exact price for your requirements.

Contact Walfinch East Barnet to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Walfinch East Barnet to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Sally Kamara (Manager)
9.7

Walfinch East Barnet has a Review Score of 9.7 (9.716) out of 10, based on 10 reviews in the last 2 years.
Over all time Walfinch East Barnet has 21 reviews.

Overall Experience
  • 19
  • 2
  • 0
  • 0
  • 0
Date Published
  • 21
  • 4
  • 5
  • 10
  • 11
Reviewer Connection to Walfinch East Barnet
  • 8
  • 5
  • 3
  • 2
  • 1
  • 1
  • 1
Total of 21, showing 21-21
Review from Simone L (Client) published on 25 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the team are really very nice and some, in particular, are really thoughtful and know me so well. They know how to time things to get everything done. Very considerate. Highly reliable and dependable. Would highly recommend.
Reply from Marcelo Navarro, Manager director at Walfinch East BarnetThank you for your kind words. We are delighted to hear you are satisfied with our service. Our team works hard to ensure we have the right care and care worker to meet your needs. At Christies Care East Barnet, we genuinely care. We carefully assess clients’ care at home needs and preferences and carefully match these with care workers for a good rapport. Thank you again for taking the time to leave this review, we wish you all the very best.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.7 (9.716)

Overview of Review Score

The Review Score of 9.7 (9.716) out of 10 for Walfinch East Barnet is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.966 for Walfinch East Barnet is calculated as follows: ( (56 Excellents x 5) + (2 Goods x 4) ) ÷ 58 Ratings = 4.966
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Walfinch East Barnet is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 = 4.75
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Jan 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (1)

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Meet the Team (4)

Marcelo

Marcelo Navarro

Job Title: Managing Director Joined: 2021

Walfinch East Barnet is owned by Managing Director, Marcelo Navarro


Marcelo's passion for providing quality care for the local community in East Barnet is reinforced by his 20 years of management experience working in the hospitality industry. He has an extensive and impressive career history which makes him perfect for the care sector.


Opening a care agency covering the Barnet, Enfield and Haringey area is the next big step in his career.


Marcelo and his team of highly trained carers offer compassionate person-centred care for a range of needs and conditions to enable their clients to continue to live independently at home.


“Working in the home care sector gives me a great sense of satisfaction, we strive to help make a real difference in people's lives by enabling them to live independently at home. I work with an excellent team who share the Walfinch values and vision to deliver the highest possible standard of care in our local community.”

Sally

Sally Kamara

Job Title: Register Manager Joined: 2023

We would like to introduce you to Sally Kamara, Care Manager for Walfinch East Barnet.


She is responsible for the day-to-day running of the office in line with CQC regulations and also for ensuring that the service is safe, caring, responsive, effective, and well-led. Sally is the key point of contact for carers, clients, and their families and promotes each client’s well-being at all times.


Sally has over 20 years of experience in the care sector, working in a variety of roles including carer, care coordinator, care supervisor, and care manager. Having spent time at all levels of the care industry, Sally understands both the needs of clients and Care Professionals. This understanding of both the client and the carer makes her the perfect fit for the role.


Sally believes in person-centred care, tailored to the individual and ensuring their wishes and needs are met whilst also maintaining respect, dignity and independence.


“I believe that being a carer and working in the care sector is more than just a job. Many of us will get older and require support, or have someone close to us who does, and I keep this in mind when setting up and delivering care for others. Helping others comes with many rewards, and it's nice to know that you have made a difference in someone's life.”

Samara

Samara Fraga

Job Title: Care Coordinator Joined: 2021

We are pleased to introduce Samara Fraga, Care Coordinator at Walfinch East Barnet.


Samara plays a key role in coordinating the daily care rota, carefully matching clients with the most suitable Care Professionals based on their individual needs. She also manages staff capacity and turnover, ensuring we have a skilled and sufficient workforce to provide consistent, high-quality care.


Her responsibilities include supporting a healthy work-life balance for our carers by assigning appropriate hours and locations, and fostering continuity of care for our clients. By building dedicated pools of carers for each client, Samara helps promote familiarity and trust, leading to greater satisfaction and comfort for those receiving care.


In addition, Samara oversees a range of quality assurance activities, including supervisions, spot checks, client assessments, care reviews, and audits of care logs, notes, and medication records. She works closely with both our HR and Audit teams to maintain high standards of care delivery across all aspects of the service.


With her comprehensive approach and commitment to person-centred care, Samara is a valued member of the Walfinch East Barnet team.

Anita

Anita Portwin

Job Title: Deputy Care Manager Joined: 2024

To be completed shortly.....

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