Alcedo Care Wigan

Alcedo Care provide a social visit to our sister in law in a care home. This gives her a social visit other than ourselves so she has interaction wtih other people. It also gives us extra visits when we are away on holiday so she still has a visitor. Then incase of need we have alternative back up care for our sister who she knows should the need arise.

Alcedo care have provided care to my elderly father suffering with Alzheimer, for nearly twelve months ,starting with a single visit to ensure he had eaten and had a hot drink during the day. as is condition worsened and he eventually became bed ridden ,alcedo care provided 2 carers four times a day to care for his increasing needs up to his passing a few days ago. We as a family can only thank alcedo care for their outstanding service and professionalism from the management staff to the male and female boots on the ground .we have no doubts whatsoever that without alcedo care ,dad would not have survived for as long as he did and most certainly would not have been able to stay in his own home during his illness. Second to non care that's what alcedo care provides. Thankyou alcedo

Excellent explanation of services, made dad feel really comfortable, and happy to receive support.

Found the experience very good, they gave all the information that was needed. Would recommend the service to other people.

Staff are brilliant, especially Judith - so caring, understanding and helpful, can't do enough for us.

Review from Fiona

Many thanks

My experience with Alcedo Care over the past four years has been nothing short of exceptional. Their friendly, reliable, knowledgeable, and caring staff have consistently gone above and beyond to provide outstanding support. The personalized approach, coupled with their unwavering dedication to excellence, has made a significant difference in my life. I am deeply grateful for the care and compassion they have shown, and I wholeheartedly recommend Alcedo Care to anyone in need of high-quality support services.

Over the summer we have had one of our own carers off work on long term sick, without the help of Alcedo I would have struggled to look after my son properly, they have been a god send to me and my family.

They are always great with my meds and if any issues arise they are prompt to fix them. They are kind and compassionate.

Absolutely brilliant company and helped give me a lot more independence after becoming disabled. My family life has improved greatly by their wonderful carers and I feel like they are part of the family themselves. My two young babies adore them and I don't know what we would do without them ourselves.

I thought that having carers to support Mum at key times during the day would be a source of support and much-needed respite from my caring role. Unfortunately it has been a huge source of stress!

One member of staff in particular is a lovely lady who always goes above and beyond. The carers always make sure all tasks are completed for me and my dog. They are always so respectful to myself and our house. No tasks are too small or too big for them. I love being a client of Alcdeo.

We have been with Alcedo Care for a year. Love how the staff are trained for individual packages. Very supportive of client with complex needs and parent, as we come as one. Worth every penny for the support we've both received in difficult circumstances, plus advertised them on my daughter's global page and got a lot of likes.

I am very happy with my regular - they go above and beyond for myself and my husband. Especially one of the carers.

I found all of them very pleasant and helpful. I have gained my independence back thanks to them.

I am the mother of your client. You have wonderful girls that work there. You try to make sure there is consistency so that my daughter is not upset which she would be if no consistency. My daughter has autism and they complete her needs every time with dignity kept for her, sometimes I even get to have a small chat as I am housebound due to my arthritis. The girls we have now are lovely and my daughter has built a bond with them. Not sure if I could name them but they are fantastic with my daughter. Thank you, they do the job I no longer can and they are fab doing it!

My only critique of the care overall has been some difficulty ensuring I get the same person each time, with plenty of notice in advance of the hours which are important factors with my autism and anxiety disorder but I understand that this is difficult to achieve.

Good communication from the office and carers alike.

Alcedo Care Wigan have gone above and beyond for my brother, could not fault them whatsoever. Always pleasant and on time my family would be lost without Alcedo Care Wigan, thank you so much for all you have done