Simplex Healthcare

8 Premier Way, Kemsley, Sittingbourne ME10 2GU
Review Us
8.5 2 Reviews
  • Simplex Healthcare, Sittingbourne
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Care Provided

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Other Care Provided

  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability

Good to Know

Owner

  • Simplex Healthcare Ltd

Person in charge

  • Victor Damba (Manager)
Are you the Owner/Manager of Simplex Healthcare? View your Advertising Options

Simplex Healthcare Reviews (2)

8.5

Simplex Healthcare has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years.
Over all time Simplex Healthcare has 2 reviews.

Overall Experience
  • 2
  • 0
  • 0
  • 0
  • 0
Date Published
  • 2
  • 0
  • 1
  • 2
  • 0
Reviewer Connection to Simplex Healthcare
  • 1
  • 1
Total of 2, showing 1-2
Review from J H (Daughter of Client) published on 29 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot thank these carers enough, they are amazing! They are making a very difficult journey so much easier for us. Caring, kind and considerate. We were not sure about accepting help from carers for our dad's end-of-life care at home, however Simplex came in and we were instantly reassured. Have
never met kinder more caring people.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Margaret W (Wife of Client) published on 14 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would have no hesitation in recommending Simplex Healthcare. My husband is being very well cared for. The carers are very kind and considerate and give the fullest care possible and are diligent in every aspect of care needed, and treat him with great respect. We have built a good relationship with
all the carers who visit.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Simplex Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Simplex Healthcare is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Simplex Healthcare is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Oct 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Simplex Healthcare

What Type of Services does Simplex Healthcare offer?

Simplex Healthcare offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Simplex Healthcare to verify any information. View our terms and conditions. Simplex Healthcare has an Basic Service - more info.