Walfinch Kingston & Weybridge provides compassionate, personalised home care that helps people remain safe, comfortable and independent in familiar surroundings.
Locally owned and family-run, the branch combines the personal attention of a community business with the standards and support of the nationally recognised Walfinch network. Care is available across Kingston, Weybridge, Walton-on-Thames and surrounding areas.
Every care journey begins with an individual assessment and a personalised care plan, shaped around each individual’s...
Walfinch Kingston & Weybridge provides compassionate, personalised home care that helps people remain safe, comfortable and independent in familiar surroundings.
Locally owned and family-run, the branch combines the personal attention of a community business with the standards and support of the nationally recognised Walfinch network. Care is available across Kingston, Weybridge, Walton-on-Thames and surrounding areas.
Every care journey begins with an individual assessment and a personalised care plan, shaped around each individual’s needs, preferences, routines, and goals. Support can be arranged for a few hours each week or as part of a more comprehensive care package.
Services include hourly home care, personal care, companionship, shopping and social outings, household support, live-in care, waking and sleeping nights, respite care, hospital discharge support and dementia care. The team also supports people living with a range of complex or specialist conditions, according to assessed needs.
Carers are carefully recruited, DBS checked and trained, with ongoing development and supervision to maintain high standards of safe, respectful, person-centred care.
As a family-run service, Walfinch Kingston & Weybridge values continuity, communication, and genuine relationships with clients and their families. Care is designed not simply to assist with daily tasks, but to protect dignity, encourage choice, and help each individual continue enjoying meaningful activities and connections.
Whether support is needed following a hospital stay, to provide respite for a family carer, or for longer-term assistance at home, the local team can discuss individual requirements and arrange an assessment.
Walfinch Kingston & Weybridge is committed to helping individuals live well at home, providing reassurance and peace of mind for those closest to them.
Care Provided by Walfinch Kingston & Weybridge
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Duration of Care
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Level of Care
•Personal Care
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
•Help at Home
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
•Specialist Care Needs
Nursing/Nurse Led Care
PEG Feeding
Stoma Care
Medication Assistance (Intravenous)
Wound Dressing
Catheter Care
•Specialist Care Conditions
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£39.80 - £42.60
Weekly Live-in Care
£1,680 - £1,850
Contact Walfinch Kingston & Weybridge to get a personalised quote:
Our hourly care rates are tailored to your individual needs. Following an initial care assessment, we will develop a personalised care plan and provide you with a clear quotation based on the level of support required.
The price(s) shown are provided by the agency. Contact Walfinch Kingston & Weybridge for full pricing details and T&Cs.
Funding Types Accepted
Private Funding (Self-funded)
Direct Payments (from Local Authority/NHS)
Local Authority (Contracted Provider)
NHS (Contracted Provider)
Consultations
Home Consultation of Walfinch Kingston & WeybridgeUsually available on Mon, Tue, Wed, Thu, Fri, Sat, Sun(between 7:00 AM to 9:00 PM)Consultations can take from 30 minutes to an hour.
Video Call Consultation of Walfinch Kingston & WeybridgeUsually available on Mon, Tue, Wed, Thu, Fri, Sat, Sun(between 7:00 AM to 9:00 PM)Consultations can take from 30 minutes to an hour.
Walfinch Kingston & Weybridge has a Review Score of 9.8 (9.786) out of 10, based on 12 reviews in the last 2 years. Over all time Walfinch Kingston & Weybridge has 26 reviews.
Reviewer Connection to Walfinch Kingston & Weybridge
Loading...
Showing 26 reviews matching selected criteria
Review from A H (Daughter of Client) published on 24 May 2023 Date of experience: May 2023•Submitted via Website•
Overall Experience
Excellent communication which is on a daily basis. Exceptional care given to my dad and often go above and beyond what is expected. I have peace of mind knowing that my dad is in safe hands and am always grateful for any advice given regarding his needs. They have allowed me to become a daughter...
Excellent communication which is on a daily basis. Exceptional care given to my dad and often go above and beyond what is expected. I have peace of mind knowing that my dad is in safe hands and am always grateful for any advice given regarding his needs. They have allowed me to become a daughter again rather than my dad's carer.
↩Reply from Tracy Lezar, Registered Manager at Walfinch Kingston & Weybridge
We love being a part of your dad's life daily, it is a pleasure to support him in his needs daily.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from L B (Stepdaughter of Client) published on 9 March 2022 Date of experience: January 2022•Submitted via Website•
Overall Experience
I have been very pleased with the communication between Walfinch and my family and cannot fault the professional and friendly care given to my stepfather during a period that was stressful. The calm and caring manner given by his carer made the time she was with him very acceptable.
I have been very pleased with the communication between Walfinch and my family and cannot fault the professional and friendly care given to my stepfather during a period that was stressful. The calm and caring manner given by his carer made the time she was with him very acceptable.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from Michael S (Husband of Client) published on 1 March 2022 Date of experience: February 2022•Submitted via Website•
Overall Experience
We have a carer provided by Walfinch who normally arrives at 8.00 am and leaves at 6.00 pm, Monday to Friday. During the month of February, the carer has also stayed overnight for several days to provide me (the husband) with care whilst I was suffering from Covid-19.
The company is fully alert...
We have a carer provided by Walfinch who normally arrives at 8.00 am and leaves at 6.00 pm, Monday to Friday. During the month of February, the carer has also stayed overnight for several days to provide me (the husband) with care whilst I was suffering from Covid-19. The company is fully alert to our needs. My wife suffers from dementia and needs special care. At all times the management has demonstrated genuine concern for our wellbeing and have adjusted the care provided seamlessly to meet our changing needs.
The principal carer we have is exceptionally good at her job. Hardworking, extremely pleasant and thoughtful. She satisfies our every need for care and housekeeping. She is a tonic to us both and always cheerful and helpful.
↩Reply from Tracy Lezar, Registered Manager at Walfinch Kingston & Weybridge
It is our pleasure to support you both, been such an honour to have you as our clients. We look forward to our journey together.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Barrie H (Client / Service User) published on 28 February 2022 Date of experience: November 2021•Submitted via Website•
Overall Experience
After a spell in hospital with Covid, my family decided that I should have some help in the home. I am 78 and live alone.
It was agreed with Walfinch that two visits per week, totalling 3 hours, would be an appropriate service - this has proved a reasonable assessment. Walfinch has provided me...
After a spell in hospital with Covid, my family decided that I should have some help in the home. I am 78 and live alone. It was agreed with Walfinch that two visits per week, totalling 3 hours, would be an appropriate service - this has proved a reasonable assessment. Walfinch has provided me with the same person to help, and I hope that this continues. The help I receive covers house cleaning, shopping and making occasional meals when appropriate. All of the services are provided willingly and effectively - I believe that we have a good relationship and communicate easily.
I am fully satisfied with the service I am receiving.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from Janet S (Daughter of Client) published on 28 February 2022 Date of experience: February 2022•Submitted via Website•
Overall Experience
I have been very pleased with Walfinch as they found carers who suited my mother very well, making my mother feel more settled and less anxious. They are very caring, friendly and reliable. My mother enjoys their company and their sense of humour and she has started putting weight on, so their...
I have been very pleased with Walfinch as they found carers who suited my mother very well, making my mother feel more settled and less anxious. They are very caring, friendly and reliable. My mother enjoys their company and their sense of humour and she has started putting weight on, so their cooking is good!
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Juanita A (Client / Service User) published on 28 February 2022 Date of experience: January 2022•Submitted via Website•
Overall Experience
Just happy with how efficient they are, quick to answer any queries and happy to rearrange visits if necessary. Friendly and helpful carers and always obliging to do more than most people. Will recommend them highly.
Just happy with how efficient they are, quick to answer any queries and happy to rearrange visits if necessary. Friendly and helpful carers and always obliging to do more than most people. Will recommend them highly.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 October 2022
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
There are no news items for Walfinch Kingston & Weybridge.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Walfinch Kingston & Weybridge.
Accreditations
There are no accreditations posted yet for Walfinch Kingston & Weybridge.
Meet the Team (2)
Kathleen PloughJob Title DirectorJoined 2021
Kathleen’s passion has always been client service; she has spent more than 30 years in retail banking, initially developing the ideal of...
Kathleen’s passion has always been client service; she has spent more than 30 years in retail banking, initially developing the ideal of “Relationship Banking” in a time before banks became digitised and all transactions were online; client relations were the central focus, and the relationships were built on trust and outcomes.
Kathleen’s vast experience makes her a valued asset as a member of the Walfinch franchising team. Her roles in management have covered staff retention and recruitment, branch and area target setting and budgeting, as well as client retention.
Kathleen has a patient, empathetic approach with open communication lines, which has allowed her to develop successful teams who together have won many target and service awards.
“I believe that building strong, motivated teams, working contentedly in their chosen fields, will deliver the care and kindness needed for domiciliary care.
In 2019, I spent 5 months with Walfinch working as a live-in carer; during this time I got to experience first-hand the support and guidance offered by Walfinch to their dedicated team of carers and clients. I was also able to intimately understand the needs of both carers and clients, and I look forward to implementing this knowledge.
Having managed teams in the past, I strongly believe that anyone who leads a team needs to be happy within themselves. With this in mind, I try to live a balanced, healthy lifestyle, make time for family and friends and, being naturally energetic, I enjoy keeping fit by playing badminton with a local club.”
Tracy LezarJob Title Director & Registered ManagerJoined 2020
Tracy has a strong corporate background in both sales and management and has always thrived in a client-focused environment with an emphasis on...
Tracy has a strong corporate background in both sales and management and has always thrived in a client-focused environment with an emphasis on delivering excellent service. Tracy has gained an exceptional understanding of the care industry since joining Walfinch as a recruiter for South African carers, a job which allowed her to foster and grow her passion to serve and her ability to help others achieve.
“It has always been my passion to own and run a business of my own. Coming from a very close family with exceptionally strong core values, Walfinch has provided a platform to fulfil that passion, providing care for elderly and vulnerable clients. I love to see the difference we make to them and their own families, by delivering domiciliary care with compassion and confidence.
I have learnt in my time with Walfinch that employing the right carers is the cornerstone of success for this industry. Having worked independently for many years, I am a self-starter and problem solver. My clients know that they can trust me to find solutions and get the job done effortlessly. My strength is my passion for building lasting client relationships and delivering beyond their expectations.”
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Walfinch Kingston & Weybridge to verify any information. View our terms and conditions. Walfinch Kingston & Weybridge has an Enhanced Service -what an Enhanced Service includes.
