Visiting Angels East Dorset

I liked that the manager brought my carers to meet me as part of the introduction process. I cannot fault the care and attention they gave to me. Nothing was too much trouble. I am 92 years old, and everything I asked of them to do, they did willingly, such as cooking my lunch, cleaning tasks and ironing. They were thorough and caring in whatever I asked of them. I would recommend having them at any time.

My daughter found Visiting Angels for us. My wife had been in hospital for five weeks and she could not come out until we had a care package in place. We are very pleased, all the carers that have come to us are great. I don't think we could have found a better company. Very happy.

The care provided by the Visiting Angels carer has been invaluable to my father, and us as a family, in maintaining his well-being and ability to continue living in his own environment, be it showering, bed changing, light domestic duties, having a cup of coffee and chat is as important to him as any help he receives! Companionship is definitely a key part of his visits. Visiting Angels have been very professional and thoughtful in all their dealings with us, even to popping around to visit on his 100th Birthday!

I have nothing but praise for my Visiting Angels. They are kind and caring and nothing is too much trouble for them, always cheerful giving a huge boost to morale. Very reliable, nearly always on time and if there is any delay, they ring to let me know. The company looks after its carers, which is important, making their schedules as convenient as possible for them with minimum travelling and other considerations. I wouldn't hesitate to recommend the Visiting Angels to anyone.

As a family, we needed to find some care for Dad as he was a long way away and he has dementia, meaning he had trouble looking after himself, despite him not accepting this! It was the best decision we ever made. All the Angels have looked after Dad so well, despite some difficulties my dad brings to the situation. They enabled him to stay at home much longer. They also brought us such peace of mind, knowing he was so cared for and safe.

Both carers very gentle. Did anything I requested. Very attentive and pleasant.

I’m currently a live-in carer for my elderly landlord who suffers from vascular dementia. However, as I also still work full time elsewhere, I was very happy that his immediate family put him forward six months ago, for the Visiting Angels program, as it relieves me of some of my burdens during the afternoon and late hours of the morning, etc. As I live at the property 24/7, I can gladly confirm that he is well looked after during their visiting hours and more importantly a big shout out to two carers in particular, who have been absolutely wonderful as Visiting Angels. If my mother needs these services in the years to come, I’ll know who to look up!

I've had a lovely experience from the very start. It was important to me to have the same caregiver. She has given me a lot of confidence, which I couldn't have found on my own. Now I am getting back to normal, which I am thrilled about. My caregiver has been excellent and I view her more as a friend.

I highly recommend Visiting Angels for home care. I live overseas and had an urgent need to arrange short-term care for my mother over Christmas and into the new year. Within 24 hours Visiting Angels had provided a rota of care starting the following day. I was relieved knowing that my mother was incapable and caring hands. The professionalism, efficiency and communication by email and phone were excellent. I would not hesitate to contact Visiting Angels again should I require future care for my mother.

Can not recommend this home care provider enough, their attention to detail and genuine care and compassion towards their patients really sets them apart. I am over 200 miles away from my Mother and it was so reassuring to have the level of communication the team extended to me, keeping me in the loop at all times. They really have set the bar in terms of the level of care they provided - all carers practice the same strong work ethic and my Mother has been delighted with every carer who is on their Team, they are all of an extremely diligent standard. Thank you for going above and beyond - 'angels' indeed!

My sister and I have been using the services of a carer from Visiting Angels in Christchurch to attend our mother, who has dementia. The staff have taken time and care to make sure they selected the right carer for our Mum and have been a support to us in this new journey of trying to keep our Mum at home and keep some independence. Nothing is too much trouble and I cannot recommend them highly enough. The carer has been understanding, patient and professional and Visiting Angels are giving regular feedback to us in these early stages, when we need it most. We are very lucky to have found them and cannot thank them enough.

I cannot recommend Visiting Angels enough. The previous carers never had time for Mum and the visits were often rushed and important issues were often missed. Taking on Mum's care, they immediately set about creating a care package/care plan that was tailored to Mum's needs. They ensured that all aids were checked and where necessary, replaced to ensure Mum's safety. Taking into consideration Mum's dementia, they also allocated a small number of carers they felt would suit Mum. All the staff treat Mum with dignity and respect, ensuring that she does not feel any unnecessary stress and is not rushed. They also provide Mum with much-needed companionship. My Mum is now so much happier and I feel like I’ve had a weight lifted off my shoulders. I am so confident in their caregiving, that I feel so much more relaxed and I am able to spend more quality time with her. Thank you Visiting Angels.