AAA Healthcare Agency - Preston

I have been delighted with the care my husband has received. The staff are kind and caring and always respect his dignity. I have also been impressed by their experience and glad of their advice.

The carers that visit mum are always very professional in their approach. They are kind and caring. We as a family have our minds at rest due to the daily visits. We would recommend AAA to anybody looking for a care provider.

The carers are all very kind and compassionate with my mum. It is very reassuring that she has the same lovely carers who come at the same time each day. If they are going to be late due to unforeseen events, they always phone and let my mum know. We as a family couldn't wish for better care, and our mum is very happy with them.

I'm well looked after. My carers fuss over me, making me a cup of tea at every visit if I want one.

Excellent carers. Couldn't manage without them. Thank you to all.

Girls have been great could not have had better treatment than that given. Very proud of team.

Very caring and professional. I would recommend AAA to look after your parent(s).

The service off these people that deliver the care that my wife gets is very very good.

All staff are amazing and kind. Always helping me and job well done.

AAA Healthcare have been caring for my father for three years now. All the carers that attend are very caring and provide an excellent service. This gives the family peace of mind knowing he is receiving person-centred care at all times. If there are any issues at his home, the carers or office/managers communicate very well with me. Would recommend this company.

AAA Healthcare is very good, very considerate. The care workers will do anything for me.

I thank them so much.

I am so happy with AAA Healthcare Agency carers supporting me once in a day. They are so lovely.

I would like to thank and recommend AAA for the kind and compassionate care given to my aunty. She is 95 years old and has limited mobility. Th AAA team keep her clean and comfortable, showing her so much care and respect. Nothing is too much trouble for them. The whole team are reliable and excellent at communicating with me when they have any queries or concerns. 1st class AAA

The care provider has been very accommodating with my mum's care needs. The caregiver has been very helpful and caring towards her with all her requirements. I feel the management team have also been very well and has informed us of any changes in advance. The communication with the management team and myself has been excellent.

CHORLEY AREA - Most of staff, when they try to chat to me, it feels like they've rehearsed the conversation, most of the staff work really slowly and low standards, leaving no time for actual real help. I worked in care prior to spinal injuries, in 20 mins I was expected/did 8 - 12 beds properly, basic tidying, emptied clients bin in bedroom or bathroom. Got photo evidence of dirty most carers leave when they say they finished a task. Ayesha is brilliant, doesn't cut corners, feel a connection with her, the others when they chat it feels forced / rehearsed . And I still have to repeat every single sentence as they don't understand my English. Yes made 4 complaints in 18 mths, standards apart from Ayesha as she's new to me standards have dropped even further. Overall I cannot / will not recommend this company.

Excellent service and people.

Only seen once by the carers so far but they were very helpful & efficient, dealt with my husband with great care.

Carers are very good. AAA management staff are very good. I am very happy with this care company.

I cannot express how much they made my mum's life better. She didn't have a lot to look forward to in her final months but they always put a smile on her face. She of course had her favourites, which I can't say, but they'll know who they are .They even contacted me several times after her passing & took time out of work to attend her funeral. Thank you AAA