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AAA Healthcare Agency - Preston

Unit 14, Cable Court, Pittman Way, Preston, Lancashire PR2 9YW
AAA Healthcare Agency Ltd Logo
AAA Healthcare Agency - Preston logo
AAA Healthcare Agency - Preston, Preston
AAA Healthcare Agency - Preston, Preston
AAA Healthcare Agency - Preston, Preston

AAA Healthcare Agency provides respectful home care services to people in their own homes.

Home care services include personal care such as help washing or getting out of bed, as well as help with household tasks, complex care, assistance attending appointments etc.

Skilled, dedicated staff treat people needing care with dignity.

Care Provided by AAA Healthcare Agency - Preston

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £25
  • Weekly Live-in Care Fees: from £1,500

Prices are quoted based on the needs of the client at the time of enquiry.

The price(s) shown are provided by the agency. Contact AAA Healthcare Agency - Preston for full pricing details and T&Cs.

Contact AAA Healthcare Agency - Preston to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Nilum Ahmed (Registered Manager)

AAA Healthcare Agency - Preston Reviews (31)

9.9

AAA Healthcare Agency - Preston has a Review Score of 9.9 (9.89) out of 10, based on 29 reviews in the last 2 years. Over all time AAA Healthcare Agency - Preston has 31 reviews.

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Showing 31 reviews matching selected criteria
Review from Patricia R (Client / Service User) published on 6 May 2025 Submitted via Postal Card
Overall Experience

I think that the carers that come to me are brilliant. They do anything I ask of them. This company is very good and I would be happy to recommend them.

Reply from Paul Cooper, Operations manager at AAA Healthcare Agency - Preston

Thank you for your review of our care services. We are delighted that you have received a 5 star service from us, it is the reason we are here.Kind RegardsPaul - Operations Manager

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Review from Marie J (Client / Service User) published on 6 May 2025 Submitted via Postal Card
Overall Experience

I would like to say thank you for the kind consideration & courtesy shown to me by your staff, during my illness, the two regular ladies were exceptional. It was a pleasure to see nice smiling faces. A real pick-me-up. Well done.

Reply from Paul Cooper, Operations manager at AAA Healthcare Agency - Preston

Thank you for your kind review, here at AAA we all work hard to provide our clients with the best service possible. We are delighted you were happy with AAA.Many Thanks - Operations Manager

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Review from B B (Wife of Client) published on 15 April 2025 Submitted via Postal Card
Overall Experience

The carers from AAA are polite and have looked after my husband very well. Helping him to dress in the morning and undressing him at night also giving him a wash, changing his pad when it is dirty. They also encourage him to eat, even helping him to eat.

Reply from Samantha Clark, Registered Manager at AAA Healthcare Agency - Preston

Thank you so much for your kind words and thoughtful feedback. We're truly grateful to hear that our carers have been able to support your husband with compassion and professionalism. It means a great deal to us to know that he is being looked after with care and dignity, and that our team is...  

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Review from Janet L (Daughter of Client) published on 15 April 2025 Submitted via Postal Card
Overall Experience

What a fantastic team. They treated my father with dignity, compassion and genuinely cared. Without this team, I would have struggled and I remained a daughter/carer but more a daughter. I will miss my father but also his lovely care team.

Reply from Samantha Clark, Registered Manager at AAA Healthcare Agency - Preston

Thank you so much for your kind words. It means the world to us to know we were able to support both you and your father during such a meaningful time. We're truly honored to have been part of his journey and to help you remain not just a carer, but a daughter first. He was a wonderful man, and he'll be missed by all of us too. Please know we're here if you ever need anything.

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Review from Marie C (Wife of Client) published on 11 April 2025 Submitted via Postal Card
Overall Experience

Since starting with AAA Healthcare I feel much better supported and they do a wonderful job very efficient and courteous also the service from the office is excellent. I could not do without this service. Thank you carers and AAA Healthcare Agency.

Reply from Samantha Clark, Registered Manager at AAA Healthcare Agency - Preston

Thank you so much for your kind words. We really appreciate your review.

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Review from Mayur C (Son of Client) published on 10 April 2025 Submitted via Website
Overall Experience

I would like to give feedback on how AAA Healthcare, especially one of the staff who looked after our dad. This carer in particular was fantastic, and they way he cared for my dad was outstanding. He built a great rapport with him, and in return my dad trusted him and made a friend for life. Me and my brother always knew dad was in safe hands with the carer. That peace of mind was so important for us. We owe a huge debt of gratitude to him and AAA for everything they did for dad and our family. Even in dad's final days, the carer came to the house outside of his shift to visit dad. Thank you to our Dad's carer and the AAA team. We are forever grateful.

Reply from Samantha Clark, Registered Manager at AAA Healthcare Agency - Preston

Thank you so much for taking the time to share your kind feedback. It's wonderful to hear that the carer had made such a positive impact with your dad and family members with their professionalism, kindness, and empathy.

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Review from Shirley C (Client / Service User) published on 7 April 2025 Submitted via Postal Card
Overall Experience

Care workers have great manners. They are really helpful. They done everything for me what I want. They are very good maintaining their timing. I like cleaning of my house how they are dong in my house.

Reply from Samantha Clark, Registered Manager at AAA Healthcare Agency - Preston

Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you are having a positive experience with us. Your feedback truly means a lot, and it motivates us to continue providing excellent service.If there's anything else we can do for you, please don't hesitate to reach out.

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Review from I L (Client / Service User) published on 27 March 2025 Submitted via Website
Overall Experience

Since joining AAA Healthcare, I have been extremely satisfied with the high standard of service I have received, both from the care providers and the AAA Healthcare management team. The care workers are always polite and ensure that every requirement is met with punctuality and attention to detail.

Reply from Samantha Clark, Registered Manager at AAA Healthcare Agency - Preston

Thankyou so much for your review, i am glad that you are happy with the care provided.

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Review from N A (Daughter of Client) published on 7 March 2025 Submitted via Website
Overall Experience

I would like to emphasise how grateful I am to AAA Healthcare the carers they have provided are to my dads needs and personality, the team go out the extra mile to provide outstanding care, my fathers mental health and wellbeing has improved, I have a peace of mind when I am not there with my father knowing he has brilliant carers looking after him, my father would not move to any other company, a big round of applause to AAA healthcare team and a big thank you from the out family.

Reply from Abdul Mannan, Operations Manager at AAA Healthcare Agency - Preston

Thank you so much for your kind words - it is an honour to care for your Dad.

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Review from J P (Daughter of Client) published on 1 February 2024 Submitted via Website
Overall Experience
Absolutely horrendous. I cannot stress enough that this company need to be avoided. This company took on our Dad's care via Social Services towards the end of 2023. Our vulnerable and elderly Father was left without food for almost 24 hours and we realised that vital medication wasn't being given leading to the deterioration of his health. We found that Dad was left unclean after having an accident almost daily. I could go on!
Any issues raised were replied to by a member of staff who kept calling me 'Hun'!
Of course, as soon as we realised what was happening we moved to a new care agency whose fabulous and caring service really does put this lot to shame.

They should not be allowed anywhere near vulnerable people. They are absolutely despicable.

Reply from Samantha Clark, Registered Manager at AAA Healthcare Agency - Preston

I am really sorry that you feel this way with regard to the care that we provided. We always strive to ensure that the clients that we support are at the heart of everything that we do. Food and drinks were offered to your dad at every opportunity and food was left even if he refused. I cannot...  

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Review from Christine (Partner of Client) published on 19 October 2021 Submitted via Website
Overall Experience
The team has a good understanding of the care needs and are always respectful to the client. The training is good showing dignity and respect, allowing choices to name a few of the skills they all show. The code of conduct is of a high standard, very polite to the client and family.

Well done to all who do a difficult job; lots of praise to everyone. Many thanks.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 01 June 2022
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for AAA Healthcare Agency - Preston.

Awards / Recognitions (1)

Meet the Team (2)

Paul Cooper Job Title: Operations Manager Joined: 2025
Paul Cooper

Hi I am Paul and I am the operations manager for AAA Healthcare, my role is to ensure all of our amazing care and office teams are providing people with the best possible care and support throughout their journey. I have worked in the healthcare sector for the last 30 years in various roles. I love to make people's lives better and strive to achieve this everyday.

Nilum Ahmed Job Title: Registered Manager Joined: 2021
Nilum Ahmed

I’m a compassionate and experienced Registered Manager with over 18 years in health and social care, with a background in elderly care, dementia, domiciliary services, spinal injuries, and neurological support. I currently manage the Preston branch, overseeing up to 2,000 hours of care each week, and my focus is always on making sure the service is safe, effective, caring, responsive, and well-led in a way that genuinely puts people first.

I feel confident in leadership, supporting and mentoring staff, maintaining compliance, care planning, safeguarding, and most importantly, delivering high-quality, person-centred care. I’m qualified to Level 5 in Leadership and Management for Adult Care, and I’m genuinely passionate about supporting both the people who use our services and the teams who provide that care, while always aiming to maintain the highest possible standards.

Frequently Asked Questions about AAA Healthcare Agency - Preston

How many Carers does AAA Healthcare Agency - Preston employ?

AAA Healthcare Agency - Preston employs 150 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact AAA Healthcare Agency - Preston to verify any information. View our terms and conditions. AAA Healthcare Agency - Preston has an Enhanced Service - more info.