Seashell, in terms of care and advice to us as a family, has been exceptionalStephanie M(Daughter of Client/Service User)
The care provided by Seashell for my parents has been outstanding.Val H(Daughter of Client/Service User)
Seashell, in terms of care and advice to us as a family, has been exceptionalStephanie M(Daughter of Client/Service User)
The care provided by Seashell for my parents has been outstanding.Val H(Daughter of Client/Service User)
SeaShell is a local, family-run, premium home care company covering Epping Forest and Harlow. SeaShell provides premium home care to their clients and a premium career to their carers. They have also committed a portion of their profits to providing free end-of-life care to those in need. SeaShell are supported by an advisory board made up of experienced local healthcare professionals, to ensure they provide holistic care. #CareWithADifference
Their services include...
SeaShell is a local, family-run, premium home care company covering Epping Forest and Harlow. SeaShell provides premium home care to their clients and a premium career to their carers. They have also committed a portion of their profits to providing free end-of-life care to those in need. SeaShell are supported by an advisory board made up of experienced local healthcare professionals, to ensure they provide holistic care. #CareWithADifference
Their services include personal care, medication support, overnight, respite, end-of-life and palliative care, companionship, light housekeeping, meal preparation, transport assistance and more.
Why SeaShell?
Industry Leading Expertise
• Sean (co-owner and care manager) has worked in community care in the area for over ten years
• Their Advisory Board is made up of local senior healthcare professionals who have more than 130 years of combined experience
Exceptional Care and Carers
• Their care calls are for a minimum of one hour and they co-ordinate all care needs to ensure they deliver a thoughtful and holistic service
• Their carers benefit from a comprehensive learning and development programme, a structured career path and are rewarded with a market leading rate of pay and profit-sharing scheme
Community Commitment
• They believe quality care should be accessible for all, which is why they have committed a portion of their profits to free end-of-life care for those in need
They are registered with the Care Quality Commission (CQC), you can rest assured that the service you receive is fully regulated, inspected and rated. They are also members of the UK Homecare Association and the Essex Care Association to ensure that they are at the forefront of national and local best practice for care.
Contact SeaShell to discuss your needs or book an appointment via their website.
Care Provided by SeaShell (Epping Forest & Harlow)
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
15 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
From £31.50
Contact SeaShell (Epping Forest & Harlow) to get a personalised quote:
Please be advised that our fees are market-related and are assessed based on individual client needs and duration of call
The price(s) shown are provided by the agency. Contact SeaShell (Epping Forest & Harlow) for full pricing details and T&Cs.
SeaShell (Epping Forest & Harlow) has a Review Score of 8.7 (8.667) out of 10, based on 4 reviews in the last 2 years. Over all time SeaShell (Epping Forest & Harlow) has 29 reviews.
Reviewer Connection to SeaShell (Epping Forest & Harlow)
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Showing 29 reviews matching selected criteria
Review from Alison D (Daughter of Client) published on 21 October 2021 Submitted via Website•
Overall Experience
My mum had mobility problems and needed immediate care after coming out of the hospital. We contacted Seashell and arranged a meeting for the day my mum came out of the hospital. The owners arrived and were both extremely efficient and very professional and arranged carers to start straight away....
My mum had mobility problems and needed immediate care after coming out of the hospital. We contacted Seashell and arranged a meeting for the day my mum came out of the hospital. The owners arrived and were both extremely efficient and very professional and arranged carers to start straight away. All carers have been wonderful with my mum, helping and encouraging her to lead an independent life and treating her with the greatest respect. Nothing has been too much trouble. A mix up with her prescriptions has been sorted out, equipment to help my mother has been ordered, physio and occupational therapy arranged. My mum is making huge improvements and now no longer needs overnight help. I thoroughly recommend Seashell.
↩Reply from Michelle Gulrajani, Owner at SeaShell (Epping Forest & Harlow)
Thank you so much for the feedback, Alison; it has been a pleasure to help your mother and so rewarding to see her mobility improve so much.
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Review from Stuart M (Relative of Client) published on 15 October 2021 Submitted via Website•
Overall Experience
The entire team from SeaShell were outstanding, and I would recommend it to anyone needing in-home care visits for a relative. Kind, compassionate, professional, knowledgeable and diligent. I cannot recommend it strongly enough.
The entire team from SeaShell were outstanding, and I would recommend it to anyone needing in-home care visits for a relative. Kind, compassionate, professional, knowledgeable and diligent. I cannot recommend it strongly enough.
↩Reply from Michelle Gulrajani, Owner at SeaShell (Epping Forest & Harlow)
Thanks for your feedback, Stuart, we really appreciate it and we're glad we could help!
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Management
Treated with Dignity
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Review from D T (Client / Service User) published on 13 October 2021 Submitted via Postal Card•
Overall Experience
We have found SeaSheel to be professional and very reliable.
We have found SeaSheel to be professional and very reliable.
↩Reply from Michelle Gulrajani, Owner at SeaShell (Epping Forest & Harlow)
Thank you for your feedback - it is always a pleasure seeing you!
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Treated with Dignity
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Review from Theresa C (Daughter of Client) published on 7 October 2021 Submitted via Website•
Overall Experience
SeaShell has been outstanding with its care for our mother from the very beginning. We were very lucky to have experienced their professional and compassionate care. Their knowledge of care is truly outstanding and exceptional and gave us, as a family, the peace of mind that our mother had the best...
SeaShell has been outstanding with its care for our mother from the very beginning. We were very lucky to have experienced their professional and compassionate care. Their knowledge of care is truly outstanding and exceptional and gave us, as a family, the peace of mind that our mother had the best care. Our mother was never rushed, and she enjoyed her daily chats with the carers. The daily update on the care plan was very detailed, which would highlight any concerns straight away. A very impressive service. It enabled our mother to stay in her own home right until the end, which is what we all strived for. We cannot thank all the staff enough for making this possible. We are extremely grateful, and we are happy to recommend SeaShell for the care provided. True professionals.
↩Reply from Michelle Gulrajani, Owner at SeaShell (Epping Forest & Harlow)
Thank you so much, Theresa; your mother was a joy to be around, and we are so glad we could help her. We will all miss her very much.
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Review from Matthew D (Son of Client) published on 29 September 2021 Submitted via Website•
Overall Experience
I have managed my parents care for almost 5 years now so have experienced working many different care companies, most of which sadly didn’t meet the standards which would give me peace of mind. Now my mother lives with me in Chigwell in an annexe in the garden.
I feel so very lucky to have found...
I have managed my parents care for almost 5 years now so have experienced working many different care companies, most of which sadly didn’t meet the standards which would give me peace of mind. Now my mother lives with me in Chigwell in an annexe in the garden. I feel so very lucky to have found Seashell. Their professionalism and attention to detail has been first class from the outset. They followed my instructions to the letter whilst bringing with them a relaxed atmosphere and pleasant conversation with my mother. They ensured all her needs taken care of. Medications were administered correctly and personal hygiene assisted. Communication with management was very good.
A big thank you to all the staff for taking care of my mother. It’s given me much peace of mind and enabled me to get on with my life knowing my mother is in the very best hands.
↩Reply from Michelle Gulrajani, Owner at SeaShell (Epping Forest & Harlow)
Thank you so much Matt, it’s a pleasure to look after your mother and we are so pleased we have been able to help!
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Review from Julie G (Daughter of Client) published on 19 August 2021 Submitted via Website•
Overall Experience
Seashell has surpassed our expectations from day one. Seashell has listened to our parents and provided tailored care. We are so very reassured with Seashells' daily updates and how they have adapted the care plan to mirror health issues. My parents are not rushed, the carer patiently motivates...
Seashell has surpassed our expectations from day one. Seashell has listened to our parents and provided tailored care. We are so very reassured with Seashells' daily updates and how they have adapted the care plan to mirror health issues. My parents are not rushed, the carer patiently motivates them respectfully and communicates so knowingly, (obviously highly skilled in care and especially dementia). Simultaneously, I have felt a huge burden lifted from my shoulders, without feeling guilty; I have been able to have respite, with the awareness that my parents are safe, enjoying their visit as a social event. We, as a family, are particularly consoled with the Seashell advisory board of health professionals, and comforted by the sponsored palliative service provision, which evidences the ethics and caring nature of the Seashell care team. Thank you from all our family. I am extremely grateful and happy to recommend Seashell as a trustworthy, reliable, proficient care provider.
↩Reply from Michelle Gulrajani, Owner at SeaShell (Epping Forest & Harlow)
Thank you so much for taking the time to provide this feedback and for trusting us to support your parents. We are delighted that you have found our service so effective.
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Review from Terry M (Brother-in-law of Client) published on 13 August 2021 Submitted via Website•
Overall Experience
The advice and guidance provided by SeaShell (Epping Forest & Harlow) following my Brother-in-Law's discharge from hospital was superb. The care manager, as well as being professional and compassionate, clearly understands the workings of the many NHS and county council services that should be made...
The advice and guidance provided by SeaShell (Epping Forest & Harlow) following my Brother-in-Law's discharge from hospital was superb. The care manager, as well as being professional and compassionate, clearly understands the workings of the many NHS and county council services that should be made available. His advice, guidance and personal assistance quickly helped us engage the services of many departments and get the right equipment and care for my Brother-in-Law to enable him to be cared for safely at home.
↩Reply from Michelle Gulrajani, Owner at SeaShell (Epping Forest & Harlow)
Thank you for your feedback! We are glad we could help at such a critical time for your Brother-in-Law.
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Review from Stephanie M (Daughter of Client) published on 10 August 2021 Submitted via Website•
Overall Experience
The support received from Seashell, in terms of care and advice to us as a family, has been exceptional. The manager is punctual, delivers his promises and is very professional in everything he does. He is an experienced and compassionate carer. He has offered the highest level of personal care to...
The support received from Seashell, in terms of care and advice to us as a family, has been exceptional. The manager is punctual, delivers his promises and is very professional in everything he does. He is an experienced and compassionate carer. He has offered the highest level of personal care to our mother; showering her, washing her hair, applying body creams and medication as part of her daily routine.
He is like one of the family, and I have really valued his help and advice.
↩Reply from Michelle Gulrajani, Owner at SeaShell (Epping Forest & Harlow)
Thank you so much, Stephanie - it is an absolute pleasure to care for your mother and assist you and your family. Your mother is a delight to assist and brightens up our day!
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Review from Val H (Daughter of Client) published on 29 July 2021 Submitted via Website•
Overall Experience
The care provided by Seashell for my parents has been outstanding. The carer has been able to encourage my parents to eat better and follow daily routines through a lovely mixture of humour, persistence and an uncondescending approach, which brings out the best in them.
The visits are written...
The care provided by Seashell for my parents has been outstanding. The carer has been able to encourage my parents to eat better and follow daily routines through a lovely mixture of humour, persistence and an uncondescending approach, which brings out the best in them. The visits are written up in detail, and concerns are shared very promptly.
Contact with the office has been very supportive and quick, listening effectively to our needs.
↩Reply from Michelle Gulrajani, Owner at SeaShell (Epping Forest & Harlow)
Thank you, it is a pleasure to support your parents! We really appreciate your feedback.
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Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 September 2022
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
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