Theresa Care Ltd

The ladies from Theresa Care recently looked after my husband with his personal/end of life care. Inviting strangers into your home is very daunting but these ladies were brilliant. They treated my husband with the utmost care and respect and they soon became a great support to me also, giving advice and sometimes just a shoulder to cry on. They got me through some dark days and I honestly don’t know how I would have coped without them. I can’t thank them enough.

I found Theresa Care very good - the carers went above and beyond to help my husband and could not do enough to help. I would highly recommend them 100%. Carers were very experienced and always had ppe on. Very friendly and always smart.

Absolutely appalled by the service received. My father-in-law was seen by the palliative care team and given weeks to live following a terminal illness. This company took the care package. The carers turned up for two days and on the third, didn't even bother to show up. My poor mother-in-law was left to deal with this situation, she contacted the company to which she was told "they would find out what had happened and get back to her". It took for the district nurses to contact the caseworker in the afternoon and they were told that they had cancelled the care package as they didn't feel able to meet his needs. Fair enough but at least let people know. I'm not usually one for leaving reviews but let's be fair, there is nothing more difficult than coming to terms with losing a loved one, and you get one chance to get the end of life care right for the person in receipt of it and their loved ones. This was absolutely not that!