Alina Homecare Cambridge

Suite 1, First Floor, 8 Station Road, Histon, Cambridge CB24 9LQ
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9.9 24 Reviews
  • Alina Homecare Cambridge, Cambridge
Alina Homecare Cambridge provides high-quality home care services to those living in Bar Hill, Bottisham, Cambridge City, Cottenham, Fulbourn, Histon, Oakington, Waterbeach & surrounding areas.

Alina Homecare is passionate about making life easier so you can stay at home for longer.

Staff are selected for their compassion and past care experience, and also receive exclusive Alina Homecare Academy training.
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Care Provided by Alina Homecare Cambridge

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

We pride ourselves on providing excellent quality Home Care at competitive prices.


The cost of Home Care will vary depending on the type of care you need, how often you need it, and where you live. We offer everything from 30 minute visits to 24 hour Live-in Care. If you have more complex needs, you may need two Home Carers per visit, so we can provide a cost for this too.


Live-in Care is generally considered to be a cost effective alternative to living in a care home, whilst still providing a level of independence. Everyone’s needs are different so the costs of Live-in Care can vary depending on the level of care required. Unlike other Home Care options, the costs of our Live-in Care remains the same wherever you live across the South of England.


We adapt our Home Care services to suit your specific requirements. Our Home Care costs include a personalised care plan, ensuring your care suits your needs, wishes and budget.


We want to make arranging Home Care as simple and easy as possible. When you contact your local Team, we’ll work with you to design a customised care plan. Once you choose our service, your care plan is kept under constant review so that it continues to suit you.


Your home. Your care. Your choice.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
Explain these funding types

Good to Know

Group/Owner

Person in Charge

  • Tara Fiveash (Registered Manager)

Alina Homecare Cambridge Reviews (24)

9.9

Alina Homecare Cambridge has a Review Score of 9.9 (9.897) out of 10, based on 10 reviews in the last 2 years.
Over all time Alina Homecare Cambridge has 24 reviews.

Overall Experience
  • 20
  • 4
  • 0
  • 0
  • 0
Date Published
  • 24
  • 2
  • 3
  • 10
  • 14
Reviewer Connection to Alina Homecare Cambridge
  • 14
  • 5
  • 2
  • 1
  • 1
  • 1
Total of 24, showing 21-24
Review from Tracey (Daughter of Client) published on 25 October 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Always on time. Very flexible in increasing the care needed and type of care needed. Very caring and understanding of the needs of dementia patients. Care can be increased/decreased by 1/4 hr intervals.
Reply from Vicki Miller, Branch Manager at Alina Homecare Cambridge
Dear Tracey, thank you very much for your lovely review and for taking the time to do so. We appreciate in the early days of care support it can be an adjustment for all and we are happy to…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Daphne O (Ex Family Member) published on 6 October 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Good and positive experience with the manager and another staff member on initial meeting at ex-husband's own home. Only have followed up with them over the telephone and email and have not visited the client personally since their first call on Friday 10 September 2021. They have always been able to
give me full information as to how the visit panned out. My one comment/reservation is that I'm not sure of the ages of the carers going into his home? I mention this specifically as the householder has had a number of falls and injured his head each time causing bleeding and bruising. I've asked him to show the cut to his head to the carer visiting and on the last occasion, he told me he didn't want to worry such a young girl! Also I'm hoping over time that not too many different carers will be calling in as feel more comfortable with getting to know regular staff.
Reply from Vicki Miller, Branch Manager at Alina Homecare Cambridge
Dear Daphne. First of all, I would like to thank you for taking the time to write this review and we are so pleased to read about your good and positive experience with myself and another staff…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Barry G (Client) published on 2 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The manager and her team have been amazing and a godsend to me and my family. It has allowed my wife to go away with peace of mind. My carer is fantastic - it's like having an old friend, nothing is too much trouble for her. I look forward to the visits and give me a reason to get up at the proper time
in the morning. We have found the communication excellent and speedy when dealing with the office. We have followed the manager and her amazing team from a previous company. They are all an asset to Alina Homecare. Thank you again for all that you do.
Reply from Miss Miller, Branch Manager at Alina Homecare Cambridge
Thank you for your lovely kind words, we are all very happy to have you on board with us at Alina Homecare Cambridge and we are delighted that we can continue to help.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Diane C (Daughter of Client) published on 2 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has come to live with us this year and we have agreed that we need one day a week when my husband and I can go out without worrying about leaving her alone. This allows all involved to have a break from each other. Alina Homecare, Cambridge have been brought in to provide this service by providing
a friendly face to come for a two-hour visit weekly. Conversation, tea, and cake have all been shared but the carer was well briefed on the first day and had obviously done her homework on mum's varied medical issues before she arrived. Having had this service for four weeks now it's been wonderful. The carer has provided that consistent, comfortable, respectful but competent presence that gives me peace of mind and mum a friend who can help her as required. Thanks to the whole team who have been professional and caring throughout what could have been a very fraught time.
Reply from Miss Miller, Branch Manager at Alina Homecare Cambridge
Thank you for your lovely review, it is a pleasure to support mum and give you some peace of mind.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.9 (9.897)

Overview of Review Score

The Review Score of 9.9 (9.897) out of 10 for Alina Homecare Cambridge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.897 for Alina Homecare Cambridge is calculated as follows: ( (52 Excellents x 5) + (6 Goods x 4) ) ÷ 58 Ratings = 4.897
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Alina Homecare Cambridge is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Feb 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (7)

Meet the Team (1)

Tara

Tara

Job Title: Branch Manager Joined: 2021

My whole team is dedicated to providing the highest quality, compassionate care at home for people.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Alina Homecare Cambridge to verify any information. View our terms and conditions. Alina Homecare Cambridge has an Enhanced Service - more info.