Loading...

Home Instead (Coventry South)

20 Ensign Business Centre, Westwood Way, Westwood Business Park, Coventry CV4 8JA
Home Instead (Coventry South) Logo
Top 20 award
Home Instead (Coventry South) logo
Home Instead (Coventry South), Coventry
Home Instead (Coventry South), Coventry
Home Instead (Coventry South), Coventry

At Home Instead Coventry South, there is a experienced and friendly team are dedicated to providing a wide range of services tailored to meet individual needs. Home Instead pride themselves on delivering person-led care that respects each client’s choices and preferences.

Care Professionals are trained to a high standard, training is adapted to support clients with specific conditions, ensuring the highest quality of care. Home Instead are also proud to be...  

Care Provided by Home Instead (Coventry South)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £36
  • Weekly Live-in Care Fees: from £1,700

Available on request

The price(s) shown are provided by the agency. Contact Home Instead (Coventry South) for full pricing details and T&Cs.

Contact Home Instead (Coventry South) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Marie Kaye (Manager)

Home Instead (Coventry South) Reviews (23)

9.7

Home Instead (Coventry South) has a Review Score of 9.7 (9.662) out of 10, based on 9 reviews in the last 2 years. Over all time Home Instead (Coventry South) has 23 reviews.

Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Home Instead (Coventry South)
Loading...
Showing 23 reviews matching selected criteria
Review from Tina O (Daughter of Client) published on 27 October 2022 Submitted via Website
Overall Experience

I had to arrange care for my parents quickly. My mother had been my fathers sole carer for years, but she was starting to struggle and was due to have surgery on her hand. Home Instead were able to sort out a suitable care package within a few days. All phone calls and emails were promptly answered and my parents needs and wishes were always taken into consideration. The carers provide an excellent service and my parents now think of them as friends. My father can sometimes get a bit depressed but he soon cheers up once he starts chatting with carers and he often bursts into song. They often sing along with him which is a lovely thing to do. I would definitely recommend Home Instead. They provide a very professional, caring, and reliable service.

Reply from Marie Kaye, Registered Manager at Home Instead (Coventry South)

Thank you for your kind review. I will pass on your lovely comments to our team and I know from feedback from our team that our Care Professionals look forward to visiting your parents and aim to provide an outstanding service.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Jacqueline B (Daughter of Client) published on 26 October 2022 Submitted via Website
Overall Experience
Home Instead have been providing a personal care service to my mother since 2021. I am the principal carer on behalf of the family.
Mum was initially assessed for her care needs by the care manager, and we agreed her care plan which is regularly reviewed. Mum and I were clear we did not wish different carers attending her and that to establish the team I would be present at the first attendance.
Mum has a regular carer but as back-up three other carers are part of her team. She really likes all her carers and they have always delivered the care plan as agreed. Her feedback is they are kind and chatty and seems to manage her variable mood swings due to her dementia.
We flex up the visits when needed and I receive the names of the carers who will attend.
Mum and I are very happy with the care provided and the management team are extremely helpful and responsive to any changing needs.

Thank you to all the team. Highly recommended service.

Reply from Marie Kaye, Registered Manager at Home Instead (Coventry South)

Thank you for your lovely feedback on our service, we are proud of the service we provide and our team strive to provide a outstanding service to your love one.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Louise K (Daughter of Client) published on 26 October 2021 Submitted via Website
Overall Experience

Companionship - Home Instead were recommended to me by my niece - they had supported her dear mother-in-law exceptionally well using a Companionship approach. My 88-year-old mother lives alone and, whilst relatively independent, was lonely and deprived of conversation and mental stimulation, especially over Covid lockdown. Home Instead listened carefully to her needs and provide a bespoke Companionship package that enables her to chatter or grumble - whatever she needs on the day - with the flexibility to scale up or down according to Mum's needs. The trusting relationships have been built. Their rich experience, knowledge and skills are evident in the kindness and patience they demonstrate with Mum and their telephone consultations with me to ensure Mum's safety and well-being whilst protecting her dignity and privacy. Thank you, Home Instead: highly recommended.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 May 2023
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (1)

News
  • Posted: Tuesday 21 Apr 2026Empowering Independence at Home: A Guide to Domiciliary Care in Coventry South Choosing care for yourself or a loved one is one of the most important decisions you will make....

Awards / Recognitions (11)

Meet the Team (2)

John Thirde Job Title: Director Joined: 2020
John Thirde

My background is in the healthcare industry, where I provided professional private hearing services for 20 years, supporting people with their hearing instruments, and forming relationships with clients who stayed with me for years. My audiology clients were predominantly from the older age group, and through this, I became increasingly aware that receiving good quality care in your own home is an important factor in maintaining an independent and good quality of life.

Members of my own family have needed care in recent years, and while searching for support, I wish I had been aware of Home Instead and their dedicated team of Care Professionals. I aim to help families within my area by providing the kind of care I want for my family.

I am married, with two young sons who are bursting with energy, so my wife and I enjoy taking them away for short breaks to burn some of it off, usually at the coast in Cornwall, Dorset or Norfolk. I coach my eldest son’s football team and enjoy playing golf and running.

Marie Kaye Job Title: Registered Manager Joined: 2022
Marie Kaye

My name is Marie, and I am the Registered Manager at Home Instead Coventry South. I have worked in the care industry for 30 years. I began in a Dementia unit when my children were small and progressed up to the Regional Management level. I have gained level 4 in Health and Social Care and the Registered Managers Award. I am a Dementia Ambassador and have a passion to provide specialist care to people living with Dementia. I am a trainer in Manual Handling and Medication, and believe that good training with guidance and support enriches the Care Professionals' journey. I came to Home Instead because of their reputation in the care sector for providing outstanding services and person-centred led care which puts clients at the heart of our services. I am very excited to expand our services and to continue to connect with our local communities.

Away from work, I am a keen gardener and love to travel to different countries.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Coventry South) to verify any information. View our terms and conditions. Home Instead (Coventry South) has an Enhanced Service - more info.