Radfield Home Care York & Rural

Please keep up the good work. Thank you.

Staff are always super friendly yet professional. Flexible approach for individual changing care needs. Excellent communication with both carers and management. Goes above and beyond. Highly recommended.

The service provided has been excellent. All the carers visiting my mother have been professional at all times. They all treat Mum with dignity and respect. They have dealt with the challenges which they have met. Communication with management is outstanding and everyone is prepared to go the extra mile. Thanks to everyone for a wonderful service.

The care professionals who support my mum are excellent. Very professional, reliable, and compassionate. I also really appreciate the updates that I get on the app. I would not hesitate to recommend to others.

Radfield have been excellent since they took over my grandmother's care. They are very responsive, flexible, accommodating and friendly. I feel as though I have real peace of mind with them and regular care staff means that my granny has familiarity and friendship with the carers.

I have been a client with Radfield Care since 20th February 2024 and do enjoy my morning sessions. The care I receive meets all my requirements and I am very impressed with the professionalism of all the staff. I do enjoy the friendly conversations with whoever attends and it sets me up perfectly for the day ahead. Well done Radfield Care, you are simply the best.

We are very satisfied with the overall care we received from Radfield. All the team are very kind and friendly as well as being very professional. If we have some criticism, it would be the amount of different cares we receive, but I understand people change roles on a regular basis so this is not always practical.

Radfield provide individualised care. The service they provide is invaluable. All carers are reliable and efficient but so much more in the way they attend to the needs of my father and support us as a family.

Thank you again for all your support.

We are so fortunate to have Radfield provide visiting care for our father. They are professional, friendly and efficient. I live 200 miles away so having daily reports and regular contact is especially important.

The carers who are looking after my mother and father show a fantastic compassion and consideration. They adapt to my parents' needs. We are lucky enough that one carer speaks my mother's native language which is not only emotionally touching, it is also helpful to stimulate my mother's language skills and memory. Others take time and interest to follow my father's outdoor garden passion and help him with his fierce determination to cook my parents' meals. This is done with great good humour. The carers have shown patience and support when my father needs help, filing and sorting his projects. This supports his 96-year-old cognitive skills. The respect and friendship the team offer is both genuine and professional and very much appreciated. Thank you!

All staff are a pleasure to have in the house.

Since the very first contact with Radfield, they have been professional, helpful and extremely understanding. They have provided an excellent service in every way and the carers have been able to visit my mother and provide support for her when my sister and I cannot. Communication is always speedy and detailed. I find it very reassuring that Mum is being looked after so well.

Very pleased with the level of care my father is receiving. The 1 hour a day visit gives me peace of mind that my father is having contact and interactions on days I cannot be there. He is getting a hearty meal mid day to top up his energy levels and recently Radfield have taken over the role of issuing medication when it became too much for him to manage. This all helps me get on with my work, home and family life.

Radfield Home Care was very good at taking care of my mother. They helped with doctor and nurse visits. They took care to make sure drugs were used correctly and always available. The staff were all very caring and made an effort to cope with any situation. When situations changed, they changed their routine. We have been very happy with the help we have had from them.

Nothing is too much trouble for them and always eager to help. She always comments on how nice they all are after every visit. We hope she will carry on and use this service, for as long as needed.

Radfield Home Care has met all my expectations and more in caring for my mother through regular home visits, allowing my mum, who is 83, to continue living in her own home. My mum was at a low point, psychologically, being physically frail after months of serious health issues and hospitalisations and almost housebound if I couldn't be there to take care of her. But she really picked up with daily home care visits that include being taken out for short walks or to do shopping as well as help with housework. I feel she is in safe hands with Radfield when I'm not able to be there and my mum, herself, feels very supported and happy with her two main carers. For me, our care coordinator, who is always just a phone call away, has been exceptional at communicating with me regularly and is always responsive to any queries or concerns I have. As I live quite far away from my mum, Radfield has been a godsend, frankly, and has given me huge peace of mind about my mum's well-being going forward.

Radfield Home Care has provided all round excellent care for my elderly mother. She has been very happy with all her carers, who have been very attentive, hard working and friendly! When we chose this company, we definitely made the right decision and we have total peace of mind with the service they provide.

We have been very pleased with the support Mum has received so far. The carers have all been professional, proactive and friendly. Our communication with the assessor, as well as office and finance professionals, has been smooth and efficient compared to our experience with other providers. An opportunity to improve Mum’s experience was welcomed and promptly acted upon. We recommend this provider wholeheartedly.

I would recommend them 100%.