Bluebird Care Pontypridd

We would certainly use them again in the future.

We will in the future really appreciate acquiring your help and support going forward. Many thanks.

Thanks to everyone from the office and all the girls who came on the visits.

She is never rushed or made to feel like a hindrance and we are forever grateful for each and everyone of you

All carers are helpful prompt careful and kind. No complaints at all. They are professional people.

I am delighted with the help I have received from the carers Their help has made a massive difference to my daily life They are professional polite and very caring They are eager to please and will do any job required They are very capable and hard working I Would certainly recommend them to any one who needs help Thank you it is a pleasure to have them in my home

The staff are generally friendly, courteous and professional and seek out ways to ensure his comfort and dignity.

My dad's only complaint is that he sometimes feels communication from management is lacking.

The carers at Bluebird have looked after my mother with care, love and empathy. Nothing is too much trouble and even when pushed for time if my mother looks sad they will turn around and give her a hug. They have made such a huge difference to my mothers wellbeing and she has nothing but praise and affection for them all. Her conversation always includes the carers and says most days how she could never cope without them.

I have been caring for both my parents and working full time for a while now. It was a hard decision but I reached out for help. I phoned a few providers but didn't look any further than Bluebird as they were so helpful, friendly, supportive and professional from the first contact right the way though. The care delivered is excellent and I feel confident and safe having Bluebird support my parents. Cannot praise them enough and highly recommend.

Carer attends exercize classes with me to help me with instructing me to do the exercizes correctly and help with reading the exercize instructions. Carer would help me if I had a seizure during the class.

All the lady carers employed by Bluebird Care Pontypridd are lovely. They are always willing to do whatever I ask of them. It means we have a 'visitor' each day, so if something comes up that we cannot do (such as change a light bulb even) we know that the carer will be coming and will do it. They are very careful with medication. Office staff are great and friendly too.

Very good service they visit once a day to help with personal care you can rely on them to be there on time Very professional and helpful the carers are always pleasant it puts the families mind at rest knowing they will be there

BlueBird carers are always responsive, professional and smart. They arrive in smart uniforms, engage with my uncle who is 86 and tend to his care needs. I am impressed with their service and they also answer the phone every time!

A great improvement on two previous providers.

Bluebird Care have been supported my parents for the last 12 months. The service they provide has been consistently professional and friendly. Both Carers on the ground and Office staff respond quickly if we have any queries. The company does a regular in-person review of the service they provide, where any issues are discussed and dealt with. This has proved useful when some things needed to be adjusted or updated due to the progression of my parents' dementia. The app provides daily reports from the Carers, is very useful and provides reassurance. Initially we were concerned my parents would object to the Carers coming into their home. However, this has never been an issue, and my mother very much enjoys their company. That in itself shows you the level of compassion and professionalism Bluebird provide.

Initially provided morning care for my mother. Now provide home help for my father, whose needs are not as complex as my mother's. Mum enjoyed the visits from her carers, particularly the regulars, who she has kept in touch with since moving into residential care. I only met one of them during this time, but she struck me as being friendly and efficient. My father has not raised any issues with me since he has been the service user and has built up a good rapport with his carers.

Bluebird have been caring for 99 yo mother since April 25 and we have been as a family very pleased with the whole package, from the managers, supervisor and especially the carers themselves. They visit my mother four times a day and are reliable, polite, pleasant but what's more my mother looks forward to seeing them and has no issues about the way they care for her. I have no criticism about this care company and would recommend them.

Bluebird Team are very friendly, while staying professional also My legs have a lot of flair ups and I often have to go back under the care of the district nurse, But I am not treated as a Nuscience. So pleased to have found you.

Many thanks to all the team .