Bluebird Care Pontypridd

We will be using Bluebird in the future.

Having recently started using Bluebird's services for my mum, it has been so heartening for us to see what a great job has been done by her carers. Recently there was a bit of an incident where things became a little overwhelming and the carer on the day of this incident was absolutely superb. When I got to meet her recently, it was so wonderful to see how great she is with Mum. To be honest- all of the carers have been great, but that incident was very stressful for the family, so it was reassuring to see that Mum was in such good hands. The family portal is brilliant too, allowing us to check in on how everything's going at the touch of a button.

Thank you for everything - we'll always be grateful.

Excellent care received from all the Bluebird Care staff. Very responsive and willing. I don't hesitate to recommend this agency who are looking after my parents. They are very responsive when I need to increase visits in the short term when my parents need extra help and the companionship offered by all the carers is exceptional.

Keep up the good work! You're all excellent.

Bluebird Care Pontypridd and their careers have vastly improved my quality of life, personal care and well-being with their support, and I could not be more grateful to have their help. Their carers genuinely care, and you couldn’t ask for more kind, diligent, thorough and thoughtful carers. Also, the admin team are very accommodating and patient, and will do their very best to get back to you with what you need, as soon as possible. I wish I could give them 10/5! If you are looking to have care, I couldn’t recommend Bluebird Pontypridd any higher!

Excellent service all round. Thank you.

We really couldn't give her the chance to stay in her own house without them.

Thank you to all of you for helping my dad to be in his own home.

Thank you, Bluebird team, for all your care and dedication over the last four months.

The service provided has been excellent. My dad likes all the carers who come to see him. I like that if a new carer starts, a familiar carer comes as well and introduces them. The app that they provide is excellent, with a daily update, once the carer has clocked out.

The staff were polite and efficient. Some even made me laugh.

I find Bluebird Care to be reliable, friendly and very professional.

Carers and office staff were all very supportive and helpful. During very bad weather in January, I did expect carers to have difficulty and possibly miss some calls, but in spite of living at the top of a very steep hill and ice and snow making it very hazardous, we had all our usual calls. Carers left their cars at the bottom of the hill and walked up to us when suitable transport was not available.

After searching for a carer for my husband for quite a long time, I found Bluebird Care. They were an answer to my problems. I cannot speak highly enough of them. They always arrive on time and are friendly and helpful. Nothing is too much trouble for them and besides treating my husband really well, they are always ready to listen to my woes. I am really glad I found them and would recommend them to anyone.

My mother has been cared for by Bluebird Care Pontypridd for several months now and I am pleased to say that I cannot speak highly enough of the service they have provided. The carers are very considerate and nothing is too much trouble for them. They have built up an excellent rapport with my mother and are very knowledgeable with regard to her needs. I would recommend Bluebird Care without reservation and cannot fault their commitment and professionalism in terms of management and carers alike. Thank you, Bluebird.

I would definitely recommend Bluebird to others, I have found them very easy and accommodating.

Having used Bluebird for a little over a month I have found they have been most accommodating and the carers have been very kind and friendly to my mum who has dementia. Following a fall one of the carers stayed on the floor with her for almost 2 hours keeping her comfortable whilst awaiting the ambulance. All the carers are lovely and the management is very approachable and understanding. I would have no hesitation recommending Bluebird to care for your loved one.

All the carers have treated my mother with respect and made her feel safe and comfortable. She has enjoyed the additional company so much, as they have all been so kind and friendly that we are looking to continue the care. I would highly recommend Bluebird carers to others.

Cannot recommend Bluebird enough. Having personal experience with several other agencies in the area, Bluebird were a breath of fresh air and will be our first choice from now on.