Trust Homecare Solution Burton-on-Trent Ltd
Repton House, Bretby Business Park, Ashby Road,
Burton-on-Trent
DE15 0YZ
Happy with all the carers and with Trust Homecare.
James S (Client)
Very pleased with all the staff. My wife has to help me with this but they are all lovely and caring
James S (Client)
Communication with management has been excellent too, checking in regularly.
Kay D (Daughter of Client)
Thank you for considering Trust Homecare. Please note that our fees vary depending on the level of care and the length of visits required. As each individual's needs are unique, we encourage you to contact our office directly to discuss detailed costing tailored to your circumstances. We look forward to assisting you and appreciate your trust in our services.
Trust Homecare Solution Burton-on-Trent Ltd has a Review Score of 10 (10.000) out of 10, based on 22 reviews in the last 2 years.
Over all time Trust Homecare Solution Burton-on-Trent Ltd has 51 reviews.
5.0 out of 5
5.0 out of 5
Thank you for your wonderful and positive feedback. I will ensure this is passed on to the rest of the team. Best wishes.
5.0 out of 5
Thank you for your kind words. We're truly grateful for your appreciation, and it means a lot to our team to know you feel supported. We're always here if you need anything else. Best wishes
5.0 out of 5
Thank you so much for this wonderful review. It's incredibly rewarding to know that our team's polite and patient approach has made such a difference for your dad and your whole family. Ensuring he feels respected and in control of his decisions is a top priority for us, and we're so pleased that came across. Thank you again for your trust and for highly recommending us.
5.0 out of 5
Thank you so much for your kind and thoughtful review! We're absolutely thrilled that your father is happy with his care and that you and your brother feel supported too. Our team genuinely cares, so hearing that their kindness, punctuality, and little extra efforts make a difference means everything to us.You've put a big smile on our faces with your recommendation, we're so lucky to have families like yours to look after. If there's ever anything we can do to make things even better, please let us know.
5.0 out of 5
Thank you so much for your kind words! We're truly delighted to hear how happy you are with the support from your carers and the communication from our team. Our goal is always to provide the best possible care and keep you informed every step of the way, it means so much to know we're getting it right for you.Your feedback encourages us all to keep doing our best. If there's ever anything more we can do to support you, please don't hesitate to let us know. Wishing you all the best!
5.0 out of 5
Thank you so much for your kind words! We're absolutely thrilled to hear how much you value our carers and office team. Our staff truly do put their hearts into their work, and it's wonderful to know their kindness and dedication shine through. We're all here to make sure you feel supported, no matter what. Thanks again for taking the time to share this, it really does motivate us to keep doing our best.
5.0 out of 5
Thank you so much for your kind words. We are very pleased to hear that you and your Mum are happy with the care you have received. We also appreciate your feedback about our office staff. We're committed to providing the best possible service to our clients and their families, and we're always happy to go the extra mile.Thank you again for your feedback. It means a lot to us.
5.0 out of 5
Thank you for taking the time to share your feedback. We're delighted to hear that you are happy with the carers provided. It's reassuring to know that you feel comfortable raising any concerns with us, and that you find our response time to be satisfactory. We strive to maintain open communication and address any issues promptly. Thank you again for your positive review.
5.0 out of 5
Thank you so much for your positive feedback. We're delighted to hear that you've had such a positive experience with Trust Homecare for over a year. Our carers strive to provide the highest level of care and support, and we're thrilled that you've found them to be pleasant and helpful. We also take pride in our carers' ability to provide exemplary personal care. Your kind words mean a lot to us, and we're committed to continuing to provide you with excellent care.
5.0 out of 5
Thank you so much for your kind words. We are truly humbled and grateful for your feedback. At Trust Homecare, our mission is to provide the highest quality of care and support, enabling individuals like your dad to remain comfortably and safely in their own homes. Your recognition of our carers' experience, thoughtfulness, and kindness means to us. We understand that caring for individuals with challenging behaviours requires patience and understanding, and we're proud of our team for consistently demonstrating these qualities. Your trust in our services is deeply appreciated, and we're committed to continuing to provide the exceptional care that your dad deserves
5.0 out of 5
Thank you so much for your five-star remarks. We're truly grateful for your positive feedback. Rest assured that we remain committed to providing the best possible care. We appreciate your trust and will continue to do our utmost to meet your expectations.
5.0 out of 5
Thank you for your feedback. We're so glad to hear that you're happy with our carers and staff. At Trust Homecare, we tailor our care to each individual's needs, and we're pleased that this is evident in your mum's care. We're committed to providing the highest quality care to all our clients, and your feedback helps us ensure we're meeting that goal.
5.0 out of 5
Thank you for your feedback regarding your experience with Trust Homecare. We're delighted to hear that you and your husband have found our carers to be caring, considerate, well-organised, and a pleasure to work with. Your positive comments are greatly appreciated and will be shared with our team. We strive to provide the highest quality of care, and it's wonderful to know that we're meeting your expectations. Thank you again for choosing Trust Homecare.
5.0 out of 5
Thank you for your feedback. We're pleased to hear that you are satisfied with the carers. Your positive feedback is greatly appreciated.
5.0 out of 5
Thank you for your positive feedback. We're thrilled to hear that you've had such a positive experience with our carers and office staff. We take pride in providing a friendly and supportive service, and we're delighted that you feel we've delivered on that promise. Your recommendation means a lot to us.
5.0 out of 5
Thank you so much for taking the time to give the team a wonderful 5-star review. We love working with our clients to support them to be as independent at home as possible!
5.0 out of 5
Thank you so much for your review! We're thrilled to hear that you're happy with the care provided by our team. We are committed to offering the best service possible, and it means a lot to us that you're satisfied. If you ever need anything, don't hesitate to reach out.
5.0 out of 5
Thank you for your feedback! Your satisfaction is our top priority, and we're always here if you need anything.
5.0 out of 5
Thank you for your wonderful feedback. We are delighted to hear that your mother is happy with her carers and feels well-supported. Ensuring her needs are met with care and understanding is our top priority. We're also pleased that you've found our communication to be helpful and reassuring. We'll keep working hard to make sure she continues to get the best care possible. Thank you for choosing Trust Homecare.
The Review Score of 10 (10.000) out of 10 for Trust Homecare Solution Burton-on-Trent Ltd is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Trust Homecare Solution Burton-on-Trent Ltd is based on 22 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
Ryan serves as the Director of Operations for Trust Homecare Burton. A Registered Nurse and graduate of The University of Nottingham, Ryan has gained substantial clinical experience within acute NHS settings, community care, and the private healthcare sector. Ryan’s professional background also extends beyond healthcare into the logistics industry, where he managed large operational teams and oversaw daily workforce initiatives.
Ryan is deeply committed to community engagement, having organised multiple charity fundraising events during his tenure in logistics. Ryan continues this dedication at Trust Homecare, now leading the organisation’s fundraising initiatives within the local community.
Ryan believes that every individual deserves to be treated with dignity and respect. His mission is to deliver a service that is safe, caring, effective, and well-led, ensuring high standards of care under his leadership while nurturing a culture of kindness, empathy, and trust.
Pam is a graduate of The University of Lincoln, where she completed her training as an ITU Registered Nurse. With years of experience in the healthcare sector, Pam has developed expertise across various areas of nursing and care. Her background includes providing care for the elderly, working in care homes, operating theatres, and serving in critical care units.
Throughout her career, Pam has continually pursued professional development and has completed extensive training. These skills are now being brought to Trust Homecare Burton.
Pam’s primary goal is to leverage her deep experience and knowledge to enhance community care. She is dedicated to driving improvement and delivering high-quality, person-centred care.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Trust Homecare Solution Burton-on-Trent Ltd to verify any information. View our terms and conditions. Trust Homecare Solution Burton-on-Trent Ltd has an Enhanced Service - more info.
