Happy with all the carers and with Trust Homecare.James S(Client / Service User)
Very pleased with all the staff. My wife has to help me with this but they are all lovely and caringJames S(Client / Service User)
Communication with management has been excellent too, checking in regularly.Kay D(Daughter of Client/Service User)
Happy with all the carers and with Trust Homecare.James S(Client / Service User)
Very pleased with all the staff. My wife has to help me with this but they are all lovely and caringJames S(Client / Service User)
Communication with management has been excellent too, checking in regularly.Kay D(Daughter of Client/Service User)
Founded and led by a dedicated group of Healthcare Professionals, with Registered Nurses at the forefront, Trust Homecare Burton is committed to delivering exceptional care services throughout Burton-on-Trent, Uttoxeter, Barton Under-Needwood, South Derbyshire, Northwest Leicestershire, and neighbouring communities.
Trust Homecare believes in making a meaningful impact on the lives of those it supports. Each care plan is thoughtfully tailored to individual needs, designed not only to meet essential requirements but also...
Care Provided by Trust Homecare Solution Burton-on-Trent Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 45 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Prices
Thank you for considering Trust Homecare. Please note that our fees vary depending on the level of care and the length of visits required. As each individual's needs are unique, we encourage you to contact our office directly to discuss detailed costing tailored to your circumstances. We look forward to assisting you and appreciate your trust in our services.
Contact Trust Homecare Solution Burton-on-Trent Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Trust Homecare Solution
- Private Owned
Person in charge
- Pamela Legaspi (Registered Manager)
Trust Homecare Solution Burton-on-Trent Ltd Reviews (62)
Trust Homecare Solution Burton-on-Trent Ltd has a Review Score of 10 (10.000) out of 10, based on 33 reviews in the last 2 years.
Over all time Trust Homecare Solution Burton-on-Trent Ltd has 62 reviews.
I'm really happy with the support from all my carers.
This reminds our team that the little things they do each day offering support, companionship, and reassurance can have a real impact. We truly appreciate your trust in us.
Happy with carers
Your words are a wonderful reminder of why we do what we do, and they'll inspire the team to continue making a positive difference every day, Thank you so much.
Happy to recommend Trust Homecare. They are reliable an happy to help with any problems.
Thank you for your recommendation. We're so pleased to hear you've had a positive experience with our team. It's always a pleasure to help, and we truly appreciate your support.
Trust Homecare are very good and considerate. Showing care and attention.
Thank you so much for your kind words. We're really glad you felt well cared for, it means a lot to our team. Providing high quality, compassionate care is at the heart of everything we do, and it means a great deal to know that this has been reflected in your experience with Trust Homecare.
The carers were very punctual, caring, always their to provide any additional help, ie food prep and with medication whenever we needed, phone calls to doctors and surgeries regarding father's appointments, and very polite, and respectful towards me and other family members and most importantly our fathers needs..
Thank you for taking the time to give us such a beautiful review, M.S. We always tailor our care and services to meet your father's needs, and we're glad you find our carers to be caring and respectful, as it has always been our mantra in the company. Thanks again, and if you have any concerns, feel free to give us a call anytime.
I am happy with Mum's carers. Mum is very happy with them and seems settled with everything they do for her. So she's happy, I'm happy.
M bennett
Thank you for taking the time to leave us such a wonderful review, M.B. We're so glad your mum is happy with our services, as we always ensure our care is tailored specifically to her needs. We'll continue doing our best to keep her comfortable and well looked after.
I am very happy with my carers. They are very helpful and are the best carers I have had and I have had carers for 26 years.
Thank you for your wonderful review, Christine. We're so glad to hear that we've been among the best in providing you with care over the past 26 years, and we'll continue doing our best to maintain the quality of care.
I am happy with my care.
Thank you, A.B, for the review. We're glad to hear you're happy with our care, and we'll do our best to keep improving and maintaining the quality of service for you.
For a few short weeks the service we received was excellent. We had 2 people 4 times a day and was very happy with all.
We're really happy to hear that the service was excellent and it means a lot to us that you were pleased with the care you received. Thank you so much for your feedback.
Had no issues whatsoever. Excellent services. Really happy.
Thank you so much, Joan. We're thrilled to hear you had such a fantastic experience and that everything went smoothly. Your satisfaction means everything to us, and we deeply appreciate your support.
I am writing this on behalf of my husband. The care so far has been excellent. Very friendly carers. Always pleasant and on time.
Thank you for your review. We're really happy to hear that you and your husband are happy with the care. We'll make sure to let the carers know what you said.
When ringing the office for questions they are able to answer the quickly and promptly. And nothing is a problem.
Dear C F, thank you for your kind words. Your feedback not only validates our efforts but also inspires us to keep raising the bar for the service we provide. Thank you for allowing us to be a part of your dad's care journey-it means so much to all of us. Best wishes.
We are very pleased with care my mum has received. All the cares are very nice and care for my mum with dignity. The whole care team have been helpful when we need to call and sort any issues we have had with arranging hospital or docs.
Thank you for your wonderful and positive feedback. I will ensure this is passed on to the rest of the team. Best wishes.
We cannot find fault with any aspects of care. All carers are so happy and cheerful and help emotionally as well as my physical needs. All have good clinical awareness, and report any concerns immediately.
Thank you for your kind words. We're truly grateful for your appreciation, and it means a lot to our team to know you feel supported. We're always here if you need anything else. Best wishes
Trust Care treat my dad as an individual, great care and respect shown towards him. They are very polite, give him the time he needs to make his own decisions. Trust also are good in with my family, there is good clear communication with us. I can highly recomend Trust Care for looking after your loved ones.
Thank you so much for this wonderful review. It's incredibly rewarding to know that our team's polite and patient approach has made such a difference for your dad and your whole family. Ensuring he feels respected and in control of his decisions is a top priority for us, and we're so pleased that came across. Thank you again for your trust and for highly recommending us.
My father who recieves the care is very happy with the help + support he receives from trust homecare and so are my brother and myself. The carers are polite, punctual, flexible and happy to go to the extra mile to see that my father is happy. Happy to fully recommend Trust Homecare.
Thank you so much for your kind and thoughtful review! We're absolutely thrilled that your father is happy with his care and that you and your brother feel supported too. Our team genuinely cares, so hearing that their kindness, punctuality, and little extra efforts make a difference means...
I am relly happy with all the support I get from all of my carers. I am very happy with this management I get informed straightaway if any change.
Thank you so much for your kind words! We're truly delighted to hear how happy you are with the support from your carers and the communication from our team. Our goal is always to provide the best possible care and keep you informed every step of the way, it means so much to know we're getting it...
The carers with home trust care are brilliant. Nothing is ever too much for them. They show friendliness, empathy and dignity at all times. Couldn't ask for a better service. Also the office crew are always very understanding and thoughtful and always at hand no matter the time or reason.
Thank you so much for your kind words! We're absolutely thrilled to hear how much you value our carers and office team. Our staff truly do put their hearts into their work, and it's wonderful to know their kindness and dedication shine through. We're all here to make sure you feel supported, no...
Very pleased with all the care we have received. Mum and me, find everyone very caring and respectful, friendly and lovely. This is especially good for me because I have piece of mind Mum is in good hands. Mum enjoy's their company and feels very safe this has been help with mum's recovery. Everyone at the office always go out of their way to please her. Thank you so much.
Thank you so much for your kind words. We are very pleased to hear that you and your Mum are happy with the care you have received. We also appreciate your feedback about our office staff. We're committed to providing the best possible service to our clients and their families, and we're always happy to go the extra mile.Thank you again for your feedback. It means a lot to us.
I am happy with the carers. If I have any concerns I'm able to email or speak to them and they respond quickly.
Thank you for taking the time to share your feedback. We're delighted to hear that you are happy with the carers provided. It's reassuring to know that you feel comfortable raising any concerns with us, and that you find our response time to be satisfactory. We strive to maintain open communication and address any issues promptly. Thank you again for your positive review.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 December 2022- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (1)
- Posted: Friday 03 Oct 2025We are excited to share some heartwarming and inspiring news with all of you. Our company, Trust Homecare , has been working hard not only in delivering excellent care to...
Awards / Recognitions (8)
- Recipient: Trust Homecare Solution Burton-on-Trent LtdDate: Friday 29 May 2026
- Recipient: Trust Homecare SolutionDate: Friday 29 May 2026
- Recipient: Trust Homecare Solution Burton-on-Trent LtdDate: Friday 30 May 2025
Meet the Team (3)
Ryan Ordinario is the Director of Operations at Trust Homecare Burton. A Registered Nurse and graduate of the University of Nottingham, Ryan brings extensive clinical experience gained across acute NHS services, community care, and the private healthcare sector. His professional background also includes senior operational roles within the logistics industry, where he successfully led large teams and managed complex workforce operations.
Ryan has a strong and longstanding commitment to community engagement. Throughout his career, he has supported and collaborated with both local and national charities, organising and leading multiple fundraising initiatives during his time in the logistics sector. He continues this dedication at Trust Homecare, where he now oversees the organisation’s charitable partnerships and community-focused fundraising activities.
Guided by the belief that every individual deserves dignity, respect, and compassionate support, Ryan is dedicated to ensuring that Trust Homecare delivers care that is safe, caring, effective, and well-led. Under his leadership, the organisation continues to uphold high standards while fostering a culture rooted in kindness, empathy, and trust.
Pamela Legaspi is the Registered Manager and Clinical Lead at Trust Homecare Burton. She trained as a Registered Nurse at the University of Lincoln and specialised in the Intensive Care Unit at Queen’s Medical Centre in Nottingham, where she worked in Intensive Care for many years, developing strong clinical expertise in high acuity care.
Throughout her career, Pamela has gained substantial experience in elderly care, building a deep understanding of the needs of older adults and those living with long-term conditions. She has also worked across care home settings and operating theatres, broadening her clinical knowledge and strengthening her ability to support people with complex and high dependency needs.
Since her appointment at Trust Homecare Burton, Pamela has established a strong culture of learning, professional development, and clinical excellence. She has successfully led the service through a CQC inspection, achieving a Good rating across all key lines of enquiry. Under her leadership, staff have already developed into competent, confident, and highly skilled carers who deliver safe, compassionate, and reliable support.
Jamel Del Rosario is the Administration Manager and Lead Trainer at Trust Homecare Burton. With a background in Business and Finance from the University of Derby, he brings strong organisational and analytical skills to the day-to-day running of the service. Jamel has also completed multiple professional development courses, including the Education and Training RQF, strengthening his role as a lead trainer within the organisation.
Jamel supports the care coordination and rota management teams, acting as a key pillar in ensuring smooth and efficient operations. He also works as a Case Manager for complex service users, collaborating closely with the MDT team to deliver safe, well-planned, and person-centred care. His experience in supported living environments enhances his ability to manage complex packages with confidence and professionalism.
Before joining the care sector, Jamel managed teams within the hospitality industry, developing strong customer service and workforce management skills. He now combines this experience with his supported living background to enhance Trust Homecare’s training standards, service quality, and overall customer experience.
Frequently Asked Questions about Trust Homecare Solution Burton-on-Trent Ltd
How many Carers does Trust Homecare Solution Burton-on-Trent Ltd employ?
Trust Homecare Solution Burton-on-Trent Ltd employs 40 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Trust Homecare Solution Burton-on-Trent Ltd to verify any information. View our terms and conditions. Trust Homecare Solution Burton-on-Trent Ltd has an Enhanced Service - more info.