Arielle's Care Ltd

3000 Aviator Way, Manchester M22 5TG
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9.2 8 Reviews
  • Arielle's Care Ltd, Manchester
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Care Provided by Arielle's Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)
  • Live in Carer

Good to Know

  • Owner
  • Arielle's Care Ltd
  • Person in charge
  • Owen Ndebele (Manager)

Funding & Fees Guide for Arielle's Care Ltd

  • Prices

  • Available on request
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Arielle's Care Ltd Reviews (8)

9.2

Arielle's Care Ltd has a Review Score of 9.2 (9.167) out of 10, based on 4 reviews in the last 2 years. Over all time Arielle's Care Ltd has 8 reviews.

Overall Experience

  • 7
  • 1
  • 0
  • 0
  • 0

Date Published

8
1
3
4
4

Review from Anne S (Wife of Client) published on 2 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

First time we have used carers .
The team of men that came out to support my lovely husband were very caring.
unfortunately due to complex needs they were unable to continue.
Always so polite and very respectful

Reply from NOKULUNGA NDEBELE, Co-Director. at Arielle's Care Ltd

Thank you so much for your review. Will share it with the team.


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Review from Jean B (Wife of Client) published on 18 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have used Arielles for 15 months (after 2 other companies), we have never ever been let down, if the carers are held up for whatever reason we receive a phone call to advise, they have been flexible when we have needed them to be, and most importantly the care they have given my husband whose health
and mobility deteriorated rapidly has been outstanding - having two people come into your home four times a day is very intrusive, but they always respected our home. I would recommend them to anyone. 5-star service.

Reply from NOKULUNGA NDEBELE, Co-Director. at Arielle's Care Ltd

Thank you so much for your kind words, Jean. Your feedback means a lot to us, and I will definitely share this with the whole team.


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Review from David W (Husband of Client) published on 1 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'd like to give my heartfelt thanks to one member of staff in particular and all of the staff from Arielle's. The care received was exceptional and each member of the team were genuinely so kind and caring. They were punctual, respectful and went above and beyond. Would highly recommend. Thank you
again.

Reply from NOKULUNGA NDEBELE, Co-Director. at Arielle's Care Ltd

We appreciate you taking time to review us. Thank you so much for your kind words.


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Review from Barry W (Husband of Client) published on 29 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

For more than a year the care Arielle's carers gave to my wife was outstanding and faultless. Such was the confidence I had in Arielle's carers; it enabled me to keep her at home because I was always reluctant to put her into a care home.
I have no hesitation in recommending Arielle's.

Reply from NOKULUNGA NDEBELE, Co-Director. at Arielle's Care Ltd

Thank you so much. It was a pleasure looking after her.


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Review from Andrew F (Son of Client) published on 4 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been helped by Arielle's since December 2021 after some deeply unsatisfactory care by previous providers. Arielle's promised to care for my mother with the highest standards on every visit (2 carers four times a day) and to treat her with respect. They have never let us down. The management
are the kindest people you will ever meet and this is reflected in the staff they employ. They are the benchmark that all care providers should aspire to. A wonderful company.

Reply from Razia Saim, Senior Office Administrator at Arielle's Care Ltd

Thank you so much for your kind words. Our employees say that it is always a pleasure to look after your mum, she is an amazing woman to be around.


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Review from Catherine M (Daughter of Client) published on 3 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Arielle's Care started caring for our 96 years young Mum from December 2021, during her final weeks leading through to her sad death in April this year. They treated her with great care, dignity, and respect. The care provided was nothing less than excellent on every level. Kindness, understanding of
Mum's needs, and attention to detail were always in evidence. Nothing was ever too much trouble. Having experienced care from several other care providers, it was immediately apparent from the offset that the level of service was truly of a much higher and superior level. The likes of which we thought didn't exist. It absolutely does at Arielle's Care, would not hesitate to use them again should the need ever arise. Thank you from the bottom of our hearts, you are stars!

Reply from Nokulunga Ndebele, Co-Director at Arielle's Care Ltd

Thank you so much for the kind words. It was a pleasure looking after you Mum. Everyone sends their condolences and thank you for everything you did to make our job easy.


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Review from Helen B (Daughter of Client) published on 3 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend Arielle's Care, they looked after my mother and went above and beyond caring for her, and nothing was too much trouble for them. All the carers treated Mum with dignity and respect. We couldn't, as a family, ask for more. I would like to say a big thank you.

Reply from Nokulunga Ndebele, Co-Director at Arielle's Care Ltd

Thank you so much for always being there whenever we needed you. We miss your Mum and her wise counsel.


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Review from Jane E (Daughter of Client) published on 19 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Without a doubt the best care provider company we have encountered! Punctual, if they are going to be a little late Mum gets a telephone call to stop her getting anxious, always extremely professional conduct, they share any concerns regarding health/care matters, very friendly and approachable, nothing
is too much trouble and they regularly go above and beyond their professional duties. Thank you Arielle’s Care for taking such good care of my mother!

Reply from Nokulunga Ndebele, Co-Director at Arielle's Care Ltd

Thank you very much for your kind words. It is always a pleasure to look after your Mum.


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Treated with Dignity

Value for Money

Current Review Score: 9.2 (9.167)

Overview of Review Score

The Review Score of 9.2 (9.167) out of 10 for Arielle's Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.917 for Arielle's Care Ltd is calculated as follows: ( (22 Excellents x 5) + (2 Goods x 4) ) ÷ 24 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Arielle's Care Ltd is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Aug 2022

Overall
Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Arielle's Care Ltd

What Type of Services does Arielle's Care Ltd offer?

Arielle's Care Ltd offers Home Care.

How many Carers does Arielle's Care Ltd employ?

Arielle's Care Ltd employs 35 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Arielle's Care Ltd to verify any information. View our terms and conditions. Arielle's Care Ltd has a Basic Service – more info.