Open Doors Healthcare Services

The two care ladies were very friendly. Put my wife at ease. They were on time and super efficient. Open Doors Healthcare Services are by far the best care company I have used.

I remain very impressed with Open Door Healthcare Service standards of care practice and management, It is clear that the carers are well trained. We have seen about 10 over the past few months but they all follow the same routine with my wife asking 'how was your night?' jollying her along to make her way to the bathroom to wash and dress, spotting if any of her clothes are soiled or need changing, bringing her a cup of tea, the big benefit of this approach is consistency. It is clear that my wife can't see the same carer every day but she knows what to expect whoever is providing her care on any given day. My wife enjoys their company and is always more lively after the carers visit. The agency is also very efficiently managed with prompt invoicing and phone calls if a carer is going to be late arriving.

Just wish we had used them earlier.

I am very pleased with the carriers who look after my wife. We have 3 visits a day and the care is always friendly and polite and provide a very good service and keep me informed if there are any problems. I would certainly recommend Open Doors Healthcare Services to anyone looking for an excellent home care service.

I can not fault any of the work that they do.

A particular member of staff arrived on time with the domestic. She was very polite, tidy and clean. Excellent job cleaning my home and helping me after a major operation. I will be using this company again.

I cannot fault this agency. My father was cared for from January 2023 until he died in June 2024. He was looked after with care and kindness at the beginning when he was really ill and this continued as he improved. He was treated respectfully all the time. We, as a family, were treated with kindness and respect.

Very satisfactory, the carers were all helpful and polite.

All the staff were amazing. My father trusted them to care for him in a respectful way. There were day and night nurses who noted their every care movement and sent them to my brother to review daily. Without their services we would have not coped at all. I cannot recommend them highly enough not only for their care but the respectful and dignified way they treated our father in his own home when he was discharged from hospital and needed care at the age of 94.

My two live-in carers who have been with me for the last four weeks, have been very courteous and friendly and have looked after me very well.

Very good service. Caring staff, very friendly and very kind. Well done girls.

Sadly my husband only lived for 4 days after he was discharged from hospital. We will always be grateful to the hospital team for introducing us to and arranging for the Open Doors team to help. I cannot praise them enough, treating my husband with dignity and respect. Always arriving on time with huge smiles. Management very much in evidence, introducing carers and checking all was well. The carers were very friendly to me and my sons too. Highly recommend. Thank you all.

Following a long hospital stay I have had Open Doors calling daily. The girls are totally reliable and very caring, always willing to assist with tasks as required. My quality of life would not be the same without their daily assistance. I am delighted with the quality of the care!

Having had very little experience of a care organisation, I have been very impressed by the entire organisation. The staff provide an amazing service in all respects.

Your client has complex needs which are met with cheerfulness, patience and punctuality. They engage with your client and work as a team. It is good to have visits from management from time to time. Value for money - do not know yet but probably good or excellent.

Always on hand.

Excellent service. Always on time, friendly and professional.

The care is very good and much appreciated.

The carers for my wife have been wonderful, nothing too much trouble. Sensitive, gentle, professional, an eye to cleanliness and follow a protocol as they enter and leave. My wife is very vulnerable and pain is an issue. Sometimes I say my wife can't cope with 'turning' (for example) and they respect that. Full of praise and thanks.

I am extremely pleased to report on my experience with Open Doors Healthcare Services. This has been my first use of any similar provider. I was extremely concerned as to how I may find such an experience, especially as I am not a gregarious individual, particularly in recent years. My business experience has been extensive, covering 65 years dealing with a very wide range of abilities covering all interests, ages and skills. I benefitted from very lowly beginnings, at professional levels all in the UK. I have been very pleasantly pleased with the results.