PentaCare (West Kent)

Very friendly, efficient service. I have complete trust in the carers that they can provide the service that my mum needs. I haven't any concerns or worries about the carers going in and out of the house and helping mum. She can communicate well with them all and they are very obliging in meeting her requests and helping her. I have met several members of staff and they are always smiling. They take their responsibilities very seriously. The training they receive must be of a high quality, as every task is done correctly and to a high standard. The carers take pride in their work and my mum is very happy.

A huge thanks to the team.

I am happy with the service and people listen to my wishes.

Very satisfied with everyone who comes. They all always are so caring and willing to help and do so cheerfully.

I am very happy with the service provided by your company. The staff are pleasant and helpful and willing to assist where necessary.

We as a family cannot recommend enough PentaCare. They have been an absolute godsend to my father and mother. Their care and kindness are of the highest standard, giving them independence and myself and my brother peace of mind knowing every day they are being looked after. Thank you very much!

Pentacare provide a friendly professional service. Always helpful if a problem occurs. Both carers and office staff are kind and prepared to go the extra mile. I would happily recommend this company.

My mother is very happy with the help she receives and it is a great relief to us to know that she is being well looked after. Her initial hesitation at involving carers has disappeared as she has got to know the friendly and caring staff who are always reliable and conscientious. I can thoroughly recommend them.

Efficient and caring. Highly recommended. The manager is a great contact in the office and all the carers supplied have been most professional and reliable. Special mention to the carers who have given excellent service to an often difficult client.

Would I recommend PentaCare in a heartbeat.

It means a lot to me.

Thank you,

Always answered the phone promptly and willing to make any adaptations to the care plan as circumstances changed.

We started using Pentacare in August 2022. We had previously used two other care agencies at our previous house whom we were not at all happy with so were not anticipating any great change. What a difference! From the very first visit, the carers were kind, non-judgemental and efficient. In fact, more than that - it became like having a friend or relative come in to help. My husband has multiple serious illnesses and can be very difficult but they went the extra mile to smooth things over and get him into a good mood - chatting and laughing as they carried out their jobs. Sadly we can no longer use them as we have moved out of the area and are back to the same as before - indifferent carers who can't wait to get out of the house and appear not to care less. I miss Pentacare and their support and would use them again if I could. Very highly recommended.

Everyone was very helpful and caring with my dad. They were professional but seemed to genuinely care. Nothing seemed too much trouble and I felt involved and consulted at all times. I also felt supported personally.

Could not be more complimentary about the care Pentacare provide. The team go consistently above and beyond, treating their clients with the utmost respect, and families with compassion. When Mum's care needs changed at short notice, staff replanned and reorganised at lightning speed. Above all, Mum made a firm friend in staff, whom both she and we trust implicitly.

Several carers attend me and they are all fantastic especially AM. They are always happy, clean and polite.

Highly recommended!

The carers I have are efficient, professional and know what they are doing. They are polite and show me consideration, and are interested in my personal requirements, always asking if there is anything more they can do.

I always like to have my favourite carer with me. It's great to have the same carer with me, she serves me well. I am happy with the service that PentaCare provides.