I would not hesitate to recommend Right at Home to anyone looking for a trusted partnerJean F(Client / Service User)
Right at Home are professional and caring.J E(Daughter of Client/Service User)
I would not hesitate to recommend Right at Home to anyone looking for a trusted partnerJean F(Client / Service User)
Right at Home are professional and caring.J E(Daughter of Client/Service User)
Right at Home (Bedford) supports people to live safely and happily in their own homes.
The team of CareGivers are passionate about improving each client's quality of life through person-centred care and support. Services include personal care, companionship, medication assistance, specialist dementia care and care for complex medical conditions.
Areas covered include Ampthill, Biddenham, Biggleswade, Brickhill, Bromham, Cauldwell, Clapham, Cranfield and Marston Moretaine, Great Barford, Great Denham, Harpur, Harrold, Kempston, Oakley,...
Right at Home (Bedford) supports people to live safely and happily in their own homes.
The team of CareGivers are passionate about improving each client's quality of life through person-centred care and support. Services include personal care, companionship, medication assistance, specialist dementia care and care for complex medical conditions.
Areas covered include Ampthill, Biddenham, Biggleswade, Brickhill, Bromham, Cauldwell, Clapham, Cranfield and Marston Moretaine, Great Barford, Great Denham, Harpur, Harrold, Kempston, Oakley, Putnoe, Queens Park, Renhold and Ravensden, Risely, Sandy, Sharnbrook, Shefford, Shortstown, Wixams Wilstead and Wooton.
Care Provided by Right at Home (Bedford)
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£33 - £37
Weekly Live-in Care
£1,550 - £2,000
The price(s) shown are provided by the agency. Contact Right at Home (Bedford) for full pricing details and T&Cs.
Contact Right at Home (Bedford) to get a personalised quote:
Right at Home (Bedford) has a Review Score of 9.6 (9.556) out of 10, based on 13 reviews in the last 2 years. Over all time Right at Home (Bedford) has 43 reviews.
Review from K S (Daughter of Client) published on 11 August 2026 Submitted via Website•
Overall Experience
I was looking for a friendly care agency to support my mother who is 91 whilst we went on holiday. Im pleased to say she was in safe hands with Right At Home! The carers took a real interest in her as an individual and no ask was too big.
I'd highly recommend this company for your loved ones.
I was looking for a friendly care agency to support my mother who is 91 whilst we went on holiday. Im pleased to say she was in safe hands with Right At Home! The carers took a real interest in her as an individual and no ask was too big.
I'd highly recommend this company for your loved ones.
↩Reply from Jo Kadi, Managing Director at Right at Home (Bedford)
Thank you so much for your kind words and for trusting Right at Home Bedford to support your mother while you were away. We're delighted to hear that she felt safe, comfortable and well cared for.
Our carers always aim to get to know each client as an individual and provide care that is personal,...
Thank you so much for your kind words and for trusting Right at Home Bedford to support your mother while you were away. We're delighted to hear that she felt safe, comfortable and well cared for.
Our carers always aim to get to know each client as an individual and provide care that is personal, compassionate and respectful. It's lovely to hear that this came across during your mother's time with us.
Thank you again for your recommendation. We really appreciate it, and we're pleased we could give you peace of mind while you were on holiday.
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Review from P A (Son of Client) published on 31 July 2026 Submitted via Website•
Overall Experience
Right at Home provided visiting carers for my father at home. The carers were always very professional, very kind and all developed good relationships with my father.
We were always kept up to date with any changes or issues.
Right at Home provided visiting carers for my father at home. The carers were always very professional, very kind and all developed good relationships with my father.
We were always kept up to date with any changes or issues.
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Review from Elaine M (Daughter-in-law of Client) published on 29 June 2026 Submitted via Website•
Overall Experience
All the carers that came to help my mother in law with shower and dressing were brilliant. None of them rushed her and let her take her time. It made the last few weeks much easier for her.
I would recommend Sam and her team and if ever I am in need of carers again I will contact her
All the carers that came to help my mother in law with shower and dressing were brilliant. None of them rushed her and let her take her time. It made the last few weeks much easier for her.
I would recommend Sam and her team and if ever I am in need of carers again I will contact her
↩Reply from Jo Kadi, Managing Director at Right at Home (Bedford)
Thank you so much for taking the time to share your experience and for your wonderful feedback. We are truly grateful that you entrusted us with the care of your mother-in-law during such an important time. It means a great deal to know that our carers made her feel comfortable, treated her with...
Thank you so much for taking the time to share your experience and for your wonderful feedback. We are truly grateful that you entrusted us with the care of your mother-in-law during such an important time. It means a great deal to know that our carers made her feel comfortable, treated her with dignity and respect, and never rushed her while supporting her with showering and dressing. We believe everyone deserves care that is compassionate, patient, and tailored to their individual needs, so we are delighted this was reflected in the support she received. Your kind words about Sam and the entire team will be shared with them, as they work incredibly hard to provide the highest standard of care every day. Knowing that we helped make your mother-in-law's last few weeks a little easier for both her and your family is the greatest compliment we could receive.
Thank you again for your recommendation and for placing your trust in Right at Home.
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Review from John C (Client / Service User) published on 27 February 2026 Submitted via Website•
Overall Experience
All my carers do all that I need in a pleasant, easy and relaxed way. Conversation enriches each visit. The roster is accurate for planning and provides for late changes when the need arises by either side. The carers do think ahead and point out impending needs. At this time the care provided...
All my carers do all that I need in a pleasant, easy and relaxed way. Conversation enriches each visit. The roster is accurate for planning and provides for late changes when the need arises by either side. The carers do think ahead and point out impending needs. At this time the care provided meets my needs, and I feel sure that when my need for care change the managers will work with me to make the adjustments.
Research of the care providers by my three sons resulted in a good choice that has consistently matched my needs.
↩Reply from Jo Kadi, Managing Director at Right at Home (Bedford)
Thank you so much for taking the time to leave such a thoughtful review.
We are delighted to hear that you have had such a positive experience with our care team. It's wonderful to know that our carers not only provide the support you need but also make each visit enjoyable through meaningful...
Thank you so much for taking the time to leave such a thoughtful review. We are delighted to hear that you have had such a positive experience with our care team. It's wonderful to know that our carers not only provide the support you need but also make each visit enjoyable through meaningful conversation. We are also pleased that our scheduling and communication have helped make planning easier for you. Your kind words about our carers thinking ahead and our management team being responsive to your changing needs mean a great deal to us. Providing person-centred care that adapts as our clients' needs evolve is something we are committed to every day. Thank you again for your support and recommendation. It is a privilege to be part of your care journey. Warm regards,
The Right at Home Bedford Team
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Review from Suzanne B (Daughter of Client) published on 27 February 2026 Submitted via Website•
Overall Experience
Right at home came recommended to me by my mothers friend who knew and respected the help and care they had recently provided for their loved one
We contacted Right at home and set up an assessment immediately. We all felt very comfortable and assured our Mum would be in safe hands and went ahead....
Right at home came recommended to me by my mothers friend who knew and respected the help and care they had recently provided for their loved one We contacted Right at home and set up an assessment immediately. We all felt very comfortable and assured our Mum would be in safe hands and went ahead. Mum had temporary care for a while which we were all very happy with. We wouldn't hesitate to use right at home again. A big Thank you for your kindness and support.
It's so difficult to find the right kind of care, but fortunately felt we did.
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Review from Rowan B (Client / Service User) published on 20 February 2026 Submitted via Website•
Overall Experience
Very impressed with this service, professional and prompt with well trained operatives. Very good and accessible management service.. Staff skilled with care operations, always polite and communicative showing genuine interest in the client. Make one feel part of a family.
Very impressed with this service, professional and prompt with well trained operatives. Very good and accessible management service.. Staff skilled with care operations, always polite and communicative showing genuine interest in the client. Make one feel part of a family.
↩Reply from Jo Kadi, Managing Director at Right at Home (Bedford)
Thank you so much for your lovely feedback. We're really pleased to hear that you've been happy with the service and that our team has made such a positive impression. It means a lot to know you find our staff professional, skilled, and genuinely caring in the way they support clients.
We also...
Thank you so much for your lovely feedback. We're really pleased to hear that you've been happy with the service and that our team has made such a positive impression. It means a lot to know you find our staff professional, skilled, and genuinely caring in the way they support clients. We also truly value your kind words about our management team. We always aim to be accessible and supportive, so it's reassuring to know that comes across.
Thank you again for taking the time to share your experience it really does mean a lot to all of us.
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Review from K R (Daughter of Client) published on 26 January 2026 Submitted via Website•
Overall Experience
All the carers at Right at Home were very kind, caring and empathic towards my dad, who has Alzheimer's and I wouldn't hesitate in recommending them to others with dementia.
The office staff were also understanding and were always there to help, at the end of a phone call, email or text messsge....
All the carers at Right at Home were very kind, caring and empathic towards my dad, who has Alzheimer's and I wouldn't hesitate in recommending them to others with dementia. The office staff were also understanding and were always there to help, at the end of a phone call, email or text messsge. They always responded promptly, with solutions or other suggestions and nothing was too much trouble. They really do care and helped my dad to stay as independent as possible, for as long as he could. They were always happy, which really helps when you're feeling low.
Thank you RAH xx
↩Reply from Jo Kadi, Managing Director at Right at Home (Bedford)
Thank you so much for taking the time to share such a thoughtful and heartfelt review. It truly means a great deal to us.
We are so pleased to hear that our carers were able to support your dad with kindness, empathy, and positivity, and that this helped him to remain as independent as possible....
Thank you so much for taking the time to share such a thoughtful and heartfelt review. It truly means a great deal to us. We are so pleased to hear that our carers were able to support your dad with kindness, empathy, and positivity, and that this helped him to remain as independent as possible. Supporting people living with Alzheimer's and dementia, and their families, is something we care deeply about. We're also glad to know that our office team were there for you whenever you needed support and that our communication made a difference during what can be a very challenging time.
Thank you again for your kind words and recommendation. It has been a privilege to support your dad and your family.
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Review from Hilary V (Daughter of Client) published on 24 December 2025 Submitted via Website•
Overall Experience
Right At Home twice assessed my father/his needs, notably with respect for his wishes. During this, most recent/final period of their involvement, the managers were very rapid in responding to his changing/increased needs (following a short hospital admission) and provided increased frequency of...
Right At Home twice assessed my father/his needs, notably with respect for his wishes. During this, most recent/final period of their involvement, the managers were very rapid in responding to his changing/increased needs (following a short hospital admission) and provided increased frequency of carers on his return home. They then listened when we asked for more, suggesting a live-in carer (rather than overnight and separate daytime input) which proved to be more than satisfactory. The carers they selected/provided were outstanding, supporting Dad to die, peacefully at home (which he had hoped for).
My only concerns are a) that carers receive only the National Living Wage and b) the demands placed on carers to provide immediate, extensive written records of the care they provide; while i recognise the need to demonstrate (especially to the CQC) that care is provided well, i could see how the time taken competed with other duties. I imagine these "concerns" are not easily resolved.
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Review from S N (Son of Client) published on 12 December 2025 Submitted via Website•
Overall Experience
Right at home have given my father the most amazing care.They have bent over backwards to accommodate his needs .The staff are lovely and the care team headed by Sam are brilliant. I would recommend this care service to anyone they have helped us out with doctors and hospital appointments also,...
Right at home have given my father the most amazing care.They have bent over backwards to accommodate his needs .The staff are lovely and the care team headed by Sam are brilliant. I would recommend this care service to anyone they have helped us out with doctors and hospital appointments also, nothing is to much trouble, taking my dad out for walks to the embankment in Bedford also has helped keep him active. Thank you all
↩Reply from Jo Kadi, Managing Director at Right at Home (Bedford)
Thank you so much for your wonderful feedback. It truly means the world to our whole team. We are delighted to hear that your father has felt supported, cared for, and valued by our carers. Sam and the team work incredibly hard to make sure every client receives personalised, compassionate care,...
Thank you so much for your wonderful feedback. It truly means the world to our whole team. We are delighted to hear that your father has felt supported, cared for, and valued by our carers. Sam and the team work incredibly hard to make sure every client receives personalised, compassionate care, and your kind words are a reminder of why we do what we do. We're glad we've been able to assist with appointments and keep your dad active with walks along the Embankment - those meaningful moments are so important for wellbeing.
Thank you for trusting us with his care. We are always here for you and your family.
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Review from Jean J (Client / Service User) published on 13 November 2025 Submitted via Website•
Overall Experience
We usually have two carers alternating. They are both very professional and friendly. They cheer us up when they come in and are eager to help me. They process my laundry and hang the washing on the line when fine. They tidy up the kitchen and prepare a light lunch and any other small jobs around...
We usually have two carers alternating. They are both very professional and friendly. They cheer us up when they come in and are eager to help me. They process my laundry and hang the washing on the line when fine. They tidy up the kitchen and prepare a light lunch and any other small jobs around the house.
In short I look forward to see them.
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Review from F G (Daughter of Client) published on 16 October 2025 Submitted via Website•
Overall Experience
Really lovely carers who are kind and considerate, and their time-keeping has been great. They are very flexible when plans needs to change (i.e. a sudden hospital visit), and their communication with the client is very good. They have always been on hand to discuss any changes or to help find the...
Really lovely carers who are kind and considerate, and their time-keeping has been great. They are very flexible when plans needs to change (i.e. a sudden hospital visit), and their communication with the client is very good. They have always been on hand to discuss any changes or to help find the best level of care as care needs increase. They have been great in trying to ensure that there are not too many changes in carers as far as possible to allow for consistency, which has been very important.
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Review from Glen H (Friend of Client) published on 18 September 2025 Submitted via Website•
Overall Experience
The timekeeping was impeccable and followed the care plan that we agreed. Regular carers were provided, which was immensely useful, as the client suffered from dementia and needed this structured care. We had regular reviews and hours of attendance were increased without issue, together with the...
The timekeeping was impeccable and followed the care plan that we agreed. Regular carers were provided, which was immensely useful, as the client suffered from dementia and needed this structured care. We had regular reviews and hours of attendance were increased without issue, together with the type of care required, ie personal hygiene, toilet assistance, laundry, cleaning and meal preparation. Would highly recommend.
↩Reply from Jo Kadi, Managing Director at Right at Home (Bedford)
Thank you so much for your kind feedback. We are delighted to hear that our carers have been able to provide the consistent and structured care that was needed. It's wonderful to know that the regular team, together with the flexibility to adjust hours and care tasks, has made such a positive...
Thank you so much for your kind feedback. We are delighted to hear that our carers have been able to provide the consistent and structured care that was needed. It's wonderful to know that the regular team, together with the flexibility to adjust hours and care tasks, has made such a positive difference. We truly appreciate your recommendation and will continue to do our best to provide the highest standard of care and support.
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Review from P J (Client / Service User) published on 3 June 2025 Submitted via Postal Card•
Overall Experience
I get on well with all the staff that I come into contact with (well, I think so.) Fortunately, not too many people with different accents, as I find that difficult.
I was very pleased to hear that help with tablets was available if needed.
I get on well with all the staff that I come into contact with (well, I think so.) Fortunately, not too many people with different accents, as I find that difficult.
I was very pleased to hear that help with tablets was available if needed.
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Review from Pete C (Son-in-law of Client) published on 17 September 2024 Submitted via Website•
Overall Experience
I got in touch with the team at Right at Home Bedford when my Mother-in-law's health started to deteriorate and I'm glad that I did. We started with an hour's assistance in the mornings which went so well that as time went on that developed into a live-in care being put in place to enable her to...
I got in touch with the team at Right at Home Bedford when my Mother-in-law's health started to deteriorate and I'm glad that I did. We started with an hour's assistance in the mornings which went so well that as time went on that developed into a live-in care being put in place to enable her to get the attention she required. All of the carers that we met were always genuinely nice people who would go out of there way to improve my Mother-in-law's well being. I can't thank the team enough for their superb service and attention to detail. Many thanks.
↩Reply from Jo Kadi, Managing Director at Right at Home (Bedford)
Thank you so much for your valuable feedback. We are so grateful that you trusted us to take care of your Mother-in-law. Your kind words mean the world to our team, and we are so glad we could support your family during this time. Many thanks once again!
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Review from M D (Relative of Client) published on 7 August 2024 Submitted via Website•
Overall Experience
Right at Home Bedford has been providing a live-in carer for my Godmother. The service has been exceptional, not only is the Carer highly trained but also, but she also has a level of understanding and empathy way beyond her years. My Godmother is very happy with the level of care she is...
Right at Home Bedford has been providing a live-in carer for my Godmother. The service has been exceptional, not only is the Carer highly trained but also, but she also has a level of understanding and empathy way beyond her years. My Godmother is very happy with the level of care she is receiving.
The owners of the Care Agency are attentive, professional, and very proactive. Nothing is too much trouble. They maintain excellent communication between their office staff, Carers, clients, and client's relatives. I would recommend this Care Agency to anyone seeking high-quality care for a loved one.
↩Reply from Jo Kadi, Managing Director at Right at Home (Bedford)
Thank you so much for your heartfelt feedback about Right at Home Bedford. We are thrilled to hear that your Godmother is happy with the care she is receiving. Our team is dedicated to providing exceptional service, and it is wonderful to know that our carer's high level of training, understanding,...
Thank you so much for your heartfelt feedback about Right at Home Bedford. We are thrilled to hear that your Godmother is happy with the care she is receiving. Our team is dedicated to providing exceptional service, and it is wonderful to know that our carer's high level of training, understanding, and empathy have made a positive impact. Our commitment to attentiveness, professionalism, and proactive communication is something we take great pride in. It is rewarding to hear that these efforts are making a difference for our clients and their families. We truly appreciate your recommendation and will continue to strive for excellence in providing the highest quality care. Thank you for placing your trust in us.
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Review from S B (Son of Client) published on 22 March 2024 Submitted via Website•
Overall Experience
I am very happy with the service provided to my mum. She is a lot happier now and enjoys the company of the carers. They are kind and thoughtful as well as professional in what they do. It gives me great peace of mind knowing my mum is so well cared for when I can’t be there due to work or other...
I am very happy with the service provided to my mum. She is a lot happier now and enjoys the company of the carers. They are kind and thoughtful as well as professional in what they do. It gives me great peace of mind knowing my mum is so well cared for when I can’t be there due to work or other family commitments. Indeed the carers often go the extra mile and do crosswords with her.
↩Reply from Jo Kadi, Managing Director at Right at Home (Bedford)
Glad to read that Mum is very happy with the service we provide and also we are giving you peace of mind. We really appreciate your review and we look forward to the extra mile to look after and support Mum. Thank you.
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Review from A S (Husband of Client) published on 7 February 2024 Submitted via Website•
Overall Experience
For the most part, the service has worked well. However, there have been a couple of occasions where the carer has not arrived on time and no telephone message has been received. The care received has been of a good standard.
For the most part, the service has worked well. However, there have been a couple of occasions where the carer has not arrived on time and no telephone message has been received. The care received has been of a good standard.
↩Reply from Jag Ahluwalia, Managing Director at Right at Home (Bedford)
Thank you for your feedback. We're glad to hear the care you've received is of a good standard and we apologise if, on a couple of occasions, we have not called ahead. Otherwise, I know the team enjoy visiting and look forward to supporting each day.
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Review from M F (Client / Service User) published on 26 January 2024 Submitted via Postal Card•
Overall Experience
I have had eight different carers so far and I would recommend any or all of them for their kindness and consideration in making me feel comfortable both physically and mentally.
I have had eight different carers so far and I would recommend any or all of them for their kindness and consideration in making me feel comfortable both physically and mentally.
↩Reply from Jag Ahluwalia, Managing Director at Right at Home (Bedford)
Thank you for review. It's a pleasure to support you and we are so pleased that we've been able to support you with some variety in your companionship calls!
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Review from Jean F (Client / Service User) published on 15 December 2023 Submitted via Website•
Overall Experience
Right at Home have supported us in caring for our mum who is living with dementia. They have some great carers who took the time to get to know my mum, take her for walks with the dog, take her out for lunch or to visit a garden centre - all things Mum loves to do!
The office management are...
Right at Home have supported us in caring for our mum who is living with dementia. They have some great carers who took the time to get to know my mum, take her for walks with the dog, take her out for lunch or to visit a garden centre - all things Mum loves to do! The office management are brilliant! Very flexible and understanding as our needs are continuously changing.
I would not hesitate to recommend Right at Home to anyone looking for a trusted partner to care for a relative.
↩Reply from Jag Ahluwalia, Managing Director at Right at Home (Bedford)
Thank you very much for this - we enjoyed our outings with Mum and we're pleased that we were able to accommodate the changing needs.
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Review from G B (Client / Service User) published on 29 September 2023 Submitted via Website•
Overall Experience
Right at Home has always accommodated any request of mine with a smile and reassurance. They have friendly, professional carers who will always accommodate a chat from a chatty patient! Thank you for helping me out so much.
Right at Home has always accommodated any request of mine with a smile and reassurance. They have friendly, professional carers who will always accommodate a chat from a chatty patient! Thank you for helping me out so much.
↩Reply from Jag Ahluwalia, Managing Director at Right at Home (Bedford)
You’re very welcome! We always try to make time for a chat. Thank you for your review.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 August 2024
Overall Requires improvement
CaringRequires improvement
EffectiveGood
ResponsiveGood
SafeRequires improvement
Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
There are no news items for Right at Home (Bedford).
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Meet the Team (1)
Jamie HarrisJob Title Registered ManagerJoined 2024
Hi, I am Jamie, the Registered Manager at Right at Home Bedford. I am deeply passionate about delivering exceptional care and firmly believe that...
Hi, I am Jamie, the Registered Manager at Right at Home Bedford. I am deeply passionate about delivering exceptional care and firmly believe that everyone deserves outstanding support when accessing social care services.
Joining Right At Home Bedford has allowed me to align my values with a provider that shares my dedication to excellence. The team at Right At Home Bedford has consistently demonstrated their commitment to excellence, and we are continually evolving our services to further enhance our impact.
With over 15 years in social care, I consider it a privilege to have worked alongside and supported such a diverse range of individuals. My experience spans various settings, including respite care, residential facilities, and community-based services. Throughout my career, I have had the honour of assisting individuals ranging from 17 years to 101 years of age.
I find great fulfilment in managing services and witnessing both clients and caregivers thrive under our care. At Right At Home Bedford, we take immense pride in enabling individuals to embrace their later years to the fullest extent possible.
Frequently Asked Questions about Right at Home (Bedford)
How many Carers does Right at Home (Bedford) employ?
Right at Home (Bedford) employs 28 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Right at Home (Bedford) to verify any information. View our terms and conditions. Right at Home (Bedford) has an Enhanced Service -what an Enhanced Service includes.
