Right at Home (Bedford)

Very good. Happy with them.

A lovely group of dedicated ladies.

I’m also a lot happier and less stressed, as I can relax knowing he’s in good hands when I can’t be there.

The friendly Right at Home Bedford team is just incredible, in fact, they are superstars, in so many ways and I’m so very thankful and happy that they are now providing care for our mum. From the moment I initially called them, through to organising Mum’s care package and now providing the actual care to Mum, the service really has been outstanding. They listen, communicate extremely well, and really do go way above and beyond - it feels as if our mum is the only person in the world they are caring for. And, actually, they really do care. What a unique team - I have no hesitation in recommending them to anyone. Thank you so much, team Bedford!

Many thanks.

I would unhesitatingly recommend Right At Home Bedford. It's a very special organisation with excellent processes and deeply committed staff, and I'm sure it will continue to do good for many years to come.

A superb service for the local area.

We have only just started using Right at Home but our experience so far has been very positive. Our lovely Dad has come to the point where he needs some help but very much wants to stay at home. When we met Dad's carer she ensured that Dad was heard and really took time to get to know him, and find out about his needs but also him as a person. Our cater is wonderful, patient and so communicative with Dad, making sure he is comfortable at all times. From our experience so far I'd have no hesitation in recommending Right at Home.

I was struggling to care for mum morning and night as I have a full-time job. I contacted the Manager online and one of the referrals was Right at home. The Care Coordinator then contacted me and arranged a visit; I was very happy with the meeting and agreed for the company to help with mum's needs. Since the carers have been visiting mums, overall issues have improved. They are always very polite and have built up a good relationship with mum. We have a 7am visit Monday to Friday and they are always on time. The care and attention given to mum is excellent from assisting her with dressing to hair wash and breakfast. I can now go to work in the mornings and this part of my life has changed, Overall a great company.

I have only recently engaged Right at Home to come for an hour first thing in the morning to give me my breakfast, and assist me with showering and dressing, together with other duties such as bed making, laundry and washing. When I was unwell recently, they got me medical attention and followed up to see how I was. The duties are mainly shared between two carers, whom I get on well with.

My uncle decided he would like carers to come in and help him, so we arranged for Right at Home to visit and discuss what his needs were. They are very helpful and listened to him and put a care package in place. My uncle has changed his mind a few times about what he would like and the times that he would like the carers to come in and Right at Home have been very good and dealt with this. All the staff have been good with him and I would recommend this company.

Mum enjoyed their visits. Would be happy to continue if she hadn't needed extra input.

I have been very satisfied with all the care that I have received from Right At Home. All of the carers have been willing to chat with me and sympathize with my problems and any issues I have been having. As well as my personal care, they have helped out with various housework that needed doing. I am very happy to recommend them.

I had initially approached a number of providers to supply some "respite care" for my wife to allow me some time out of the house. Out of all the providers we saw, I found Right at Home to be the most professional, organized and in tune with what we required. My wife then had to go into hospital, and in order to get her discharged, we needed to get a care plan in place. The managing director of Right At Home quickly put this in place and was most helpful in assisting me in navigating the "system" to get her discharged. All the carers we have seen over the past month have been excellent and really helped in my wife's recovery so far. They have also been very helpful in getting occupational therapy and physio referrals. They arrive on time without fail and are always cheerful and positive. I can highly recommend this company based on my experience.

When they come in the morning they make my day by cleaning me up and have a laugh whilst maintaining my dignity.

Carers are always professional and kind.

Helpful, underand standing, concerned about 'my' (husband's cover) health/wellbeing although I am fully aware of what I do and how I far I can go. Prepared to go the extra mile to provide night care.

The Managing Director of Right at Home visited me quickly to listen to and assess my sudden care needs and within three days he had devised a care package for me. The following week this was in place and my first care assistants visited. I was impressed by his calm, helpful and efficient approach and together with his team, this has allowed me to gain strength and stay in my own home. In the ensuing months, I have enjoyed the helpful and thoughtful visits from the care ladies who have an excellent understanding of working with the elderly and putting them at their ease.

I was treated with kindness and respect. Nothing was too much trouble for the young lady, who carried out her duties without hesitation and cheerfulness.

From the start of finding Right at Home (Bedford) to the company now caring for my mum has been an outstanding service. Right at Home are extremely reliable, caring and considerate and definitely go the extra mile in caring for my mum. The carers are amazing and very friendly and have certainly made a difference in my mum's recovery. Thank you, Right at Home.