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Fees are to be confirmed after consultation with Clients.
Fees charge will depend on the care needs required by the clients.
These prices are only a guideline, please contact Brooks Health and Care Ltd to find out the exact price for your requirements.
Brooks Health and Care Ltd has a Review Score of 8.9 (8.917) out of 10, based on 4 reviews in the last 2 years. Over all time Brooks Health and Care Ltd has 7 reviews.
Review from S G (Daughter of Client) published on 20 March 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Barbara Faduola, Registered Manager at Brooks Health and Care Ltd
Thank you for your honest feedback. We are delighted that we were able to deliver.
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Treated with Dignity
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Review from C S (Wife of Client) published on 4 September 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Treated with Dignity
Value for Money
Review from A T (Son of Client) published on 30 April 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Toluwatope Olabiyi, Manager at Brooks Health and Care Ltd
We are sincerely grateful for your positive feedback and for taking the time to share your experience with our services. It is heartwarming to hear how our carer has made a meaningful difference in your father's life, ensuring that he is well-cared for and can enjoy precious moments with your mother. Our team is dedicated to providing compassionate and personalised care, and it's rewarding to know that this commitment is reflected in the support your father receives. Your recommendation is the highest compliment we could receive, and we are honoured that you would endorse our company to others. Please know that we are here for your father and your family, and we look forward to continuing to provide the level of service you have come to expect from us. Thank you once again for your trust and support.
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Review from Gillian B (Daughter of Client) published on 1 March 2024
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Overall Experience
4.0 out of 5
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Care / Support
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Treated with Dignity
Value for Money
Review from B B (Client) assisted by family/friend published on 20 July 2023
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from BARBARA FADUOLA, Manager at Brooks Health and Care Ltd
We really appreciate your positive comments towards our delivery of care and professionalism.
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Treated with Dignity
Value for Money
Review from Tanya M (Client) published on 20 July 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from BARBARA FADUOLA, Manager at Brooks Health and Care Ltd
Thank you for your great comments, I will really miss you dearly and I hope you find a better carer that will understand your routine. You are a wonderful client and Brooks team will miss you.
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Review from Michael G (Client) published on 13 March 2023
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from BARBARA FADUOLA, Manager at Brooks Health and Care Ltd
Thank you for your kind and positive comments and we will continue to deliver quality care.
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Treated with Dignity
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The Review Score of 8.9 (8.917) out of 10 for Brooks Health and Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.667 for Brooks Health and Care Ltd is calculated as follows: ( (16 Excellents x 5) + (8 Goods x 4) ) ÷ 24 Ratings = 4.667
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Brooks Health and Care Ltd is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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