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KML Kare Ltd

The Town Hall, High Street East, Wallsend, Tyne & Wear NE28 7AT
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KML Kare Ltd Logo

KML Kare Ltd gives people the care and support they need in the comfort of their own home.

Trained, compassionate staff help people by offering home care services such as help with personal care (showering, getting in and out of bed, getting dressed, going to the toilet).

Home care services can also include assistance attending appointments, assistance with medicine, help with household chores such as shopping, cleaning and preparing meals.

Staff can also offer companionship, complex care and respite care.

Care Provided by KML Kare Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £23
  • 30 Minute Visiting Care Fees: from £11.50
The price(s) shown are provided by the agency. Contact KML Kare Ltd for full pricing details and T&Cs.

Contact KML Kare Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • KML Kare Ltd
  • Private Owned

Person in charge

  • Kay Richmond (Registered Manager)

KML Kare Ltd Reviews (55)

9.4

KML Kare Ltd has a Review Score of 9.4 (9.43) out of 10, based on 27 reviews in the last 2 years. Over all time KML Kare Ltd has 55 reviews.

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Showing 55 reviews matching selected criteria
Review from Richard B (Husband of Client) published on 12 May 2023 Submitted via Website
Overall Experience
My wife is physically disabled and gets 4 visits a day from KML Kare Ltd. We have struggle in the past with care companies not providing carers or going out of business and leaving us hanging. This has been very stressful for me as my wife has had to go into care homes for long periods.

KML have provided consistent care for over 12 months, not missing appointments. The staff are friendly, good at communicating and making my wife laugh. They treat her with dignity ensuring her physical needs are met. They have enabled me to continue working, contributing to society and removing stress from my life. The managers are good at communicating and dealing effectively with any changes. I would recommend the company to any other disabled person.

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Review from Jackie C (Daughter of Client) published on 12 May 2023 Submitted via Website
Overall Experience

The team are lovely and have a great approach with people and their families. The manager is helpful and answers enquiries whilst managing a busy service. They all seem genuinely caring and interested in making service users and their families as comfortable as possible.

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Review from Lesley W (Daughter of Client) published on 30 April 2023 Submitted via Website
Overall Experience

What an amazing team. They took care of my mum in her last few weeks and I couldn't have asked for a better bunch of people to come into our home 4 times a day to provide my mum and ourselves with the care and support we needed. They attended to all of Mum's needs both physically and mentally. They offered the right level of humour when needed and made my mum feel very special in her final days. They definitely went above and beyond what we had expected from a care team.

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Review from G K (Daughter of Client) published on 29 April 2023 Submitted via Website
Overall Experience

The carers who are looking after my mam are amazing, they are so caring and friendly, my mam really likes them and is comfortable with them. The girls go above and beyond to make sure she is comfortable and has everything she needs. These girls deserve recognition for what they do, 5 stars out of 5 stars isn't enough they deserve lots more.

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Review from E S (Husband of Client) published on 18 April 2023 Submitted via Website
Overall Experience
KML Kare have provided home care service to my severely disabled wife for a little under year now.
The staff have proved to be very professional in their attitude and in the manner in which they deliver her personal care and provide for her daily needs.
In, not always the easiest of circumstances, they have shown not a little good humour, much patience with lots of compassion and a good understanding of my wife's physical and mental limitations.

I would not hesitate to recommend KML Kare to anyone looking for an outstanding care provider.

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Review from Ross C (Client / Service User) published on 27 March 2023 Submitted via Website
Overall Experience

My experience with this care company is very positive. I've been paralysed for 20 years, I'm 42 years old and throughout the 20 years, I have had many different care companies. I rate this company the highest on performance, being on time to get me up and dressed and ready for the day. Very friendly carers and they are in the job for the right reason, which is to care and unlike some care companies I've been with and this not being the case, so I feel very fortunate to have this care company getting me up in the morning. They have not failed me where many companies have, they can have you laying in bed 4 hours and you don't know where the carers are, but with this care company, I have found this not to be the case. I've been with other care companies where I've been asked if I could go out for my own tea because they didn't have the carers to make my tea but not the case in this company. Very satisfied. I would highly recommend it to anybody.

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Review from Simon S (Client / Service User) published on 24 March 2023 Submitted via Website
Overall Experience

The staff are always professional in their approach to my needs, always friendly and always a joy to see when they visit, I highly recommend this company. I have a disability and I am always listened to and always treated with respect.

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Review from Elizabeth H (Client / Service User) published on 15 March 2023 Submitted via Website
Overall Experience
The carers are very professional, attentive and understanding of my needs.
They always come in with a smile on their face, are engaging and check to make sure I have everything.

They are fantastic ambassadors to KML Kare.

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Review from Paul R (Son of Client) published on 9 March 2023 Submitted via Website
Overall Experience
Fantastic care given to my precious mam in her last few weeks. Really lovely, professional and down-to-earth staff. A special mention to the young lad who used to actually sit and talk to my mam, even though their workload was exceptionally heavy. Do not let him go, he's gold dust!
The majority of staff were excellent to be fair.
Would definitely recommend KML Kare in your hour of need!

Thanks to all the staff.

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Review from L S (Client / Service User) published on 8 March 2023 Submitted via Website
Overall Experience

Good to have a company that understands patients' needs and have experience. This company has been very professional and would recommend them after having a bad care company previous. The manager is very good at her job and will listen, I don't think you will be disappointed with this company.

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Review from David H (Son of Client) published on 5 October 2022 Submitted via Website
Overall Experience

Great carers who help my mam with her needs. Mam says her carers are always kind and happy to see her. Nothing is any trouble, they are always friendly on the phone and staff are happy to accommodate any changes to her routine.

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Review from Susan G (Daughter of Client) published on 5 September 2022 Submitted via Website
Overall Experience
Excellent high standard of care given to my father.
The staff are dedicated and, most of all, caring.
The staff team are outstanding in the service they deliver and their reliability.
Most of all, the family know my father is in safe hands.

My father loves the staff and no wonder, as they are always positive and arrive with a smile on their faces.

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Review from Kirsty H (Daughter of Client) published on 25 August 2022 Submitted via Website
Overall Experience

The care team are amazing, don't know how I would manage without them. They are very friendly and looked after my mum incredibly well. The support I have had, especially from one member of the team in particular who helped me get overnight carers, is outstanding. Nothing is too much trouble. Thank you so much for your care and for being there for me also.

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Review from Stephen C (Husband of Client) published on 10 August 2022 Submitted via Website
Overall Experience

My wife has MS and receives 4 domiciliary care visits per day from KML Kare. The support and assistance provided is excellent with dedicated and very competent carers. Visits are on time and thorough with flexibility when required, for example, two late visits when we were attending our daughter's wedding. The carers have a good sense of humour and are familiar with the specifics of my wife's condition and demeanour. Communication with the company is also excellent and we are delighted to benefit from KML Kare's commitment, a truly excellent provider.

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Review from S W (Daughter of Client) published on 9 August 2022 Submitted via Website
Overall Experience

KML Kare looked after my father who had Motor Neurone Disease. My father received impeccable service from this company. Everyone who dealt with my father, who had extreme complex needs, was nothing but amazing. Carers made my father feel extremely comfortable, they were not only supportive of his needs but also the support they gave us as a family was crucial at such a very difficult and scary time. All staff were extremely knowledgeable, patient and always made my father feel like he was important. We are so thankful and grateful to have had their care and support during this extremely difficult time and wouldn’t hesitate to recommend this company.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 01 May 2025
Overall Requires improvement
  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for KML Kare Ltd.

Awards / Recognitions (2)

  • Recipient: KML Kare LtdDate: Friday 31 May 2024
  • Recipient: KML Kare LtdDate: Wednesday 31 May 2023

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about KML Kare Ltd

How many Carers does KML Kare Ltd employ?

KML Kare Ltd employs 41 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact KML Kare Ltd to verify any information. View our terms and conditions. KML Kare Ltd has an Enhanced Service - more info.