The ultimate care provider. They've got this spot on! Amazing in every way!
H M (Relative of Client)
the staff from Willow Support have been so caring, understanding and professional
Anthony W (Son of Client)
I could tell that they would make a real difference in not just her life but also mine
Esther W (Daughter of Client)
Our care prices are a flat rate and we DO NOT have other charges; for instance, weekend enhancements, travel to/from the home, travel cost per care visit etc.
Once an assessment has taken place we will be able to provide you a client schedule of fees.
These prices are only a guideline, please contact Willow Support Ltd to find out the exact price for your requirements.
Willow Support Ltd has a Review Score of 9.9 (9.912) out of 10, based on 24 reviews in the last 2 years.
Over all time Willow Support Ltd has 36 reviews.
5.0 out of 5
Thank you for your kind words. Having good communication and understand our clients needs at assessment are so important to ensure everyone involved knows the goals and outcomes. It continues to be a pleasure to support you all.
5.0 out of 5
Thank you so much for the kind words regarding our wonderful care team! It is so fantastic to hear the positive impact it is having on you as well as your wife. We couldn't ask for more - exactly what Willow Support Limited is all about!
5.0 out of 5
thank you so much for your kind words regarding the continued impact our care team have with regards to supporting your Dad to remain at home. With the support of yourself, the OT team we have made his wishes, choices and preferences to continue to be achieved despite his rapid change in needs. It is an absolute pleasure to see him thriving.
5.0 out of 5
Thank you so much for you kind words about our carers and it is lovely to hear the consistency in your main carer has her days off. This is really important for us and for all of our clients - consistent, kind and caring members of staff who work with us to support you. The impact our wonderful care team is having to improve your wellbeing is so wonderful to hear - amazing!
5.0 out of 5
Thank you very much for your kind words. As the owner of Willow Support Limited it is lovely to hear how Team Willow made such an impact on your husband. It was an absolute pleasure to support him during his remaining time. Thank you once again!
5.0 out of 5
Thank you so much for your kind words. It is an absolute pleasure to support your friend. We truly pride ourselves on providing the best possible care we can - hearing, once again that our care team show so much kindness, professionalism and reliability is wonderful to hear. Thank you once again.
5.0 out of 5
Ella, thank you kindly for your feedback regarding our live-in carer. They have definitely built a wonderful rapport. It is a pleasure to see how relaxed your father is now.
5.0 out of 5
Mike, thank you so much for your acknowledgement of our care teams efforts. We try to provide "above and beyond" care and it is wonderful to have your acknowledgement of this. As a management team also thank you kindly for acknowledging how responsive we are. The manager and I are also grateful for this recognition.
5.0 out of 5
Lee - Wow! thank you kindly for your comments and feedback about our wonderful care team. It is an absolute pleasure to be able to support you.
5.0 out of 5
Hazel, thank you so much for your heartfelt comments. Everyone at Willow Support is so thankful for your kind words about our organisation. It is an absolute pleasure to not only support your mother but also be a listening ear for you also. Take care always.
5.0 out of 5
Carolynn, thank you so much for your kind and thoughtful words. The registered manager and I, as a management team, feel we are unique by being so "hands on." It is important to be involved in supporting as much as families/ clients and loved ones want us to be. We are so proud of our care team - they go above and beyond and are thrilled that you have so kindly acknowledged it. It is a pleasure supporting your husband and you.
5.0 out of 5
Angela, thank you so much for the kind comments regarding my Registered Manager. Ensuring the assessment is detailed to meet the needs of our clients and those who care about them is really important for us. It ensures that we provide care that ensures our clients live the life they want and are able to do the things they want to. Thank you again for your wonderful comments regarding my Registered Manager and it is an absolute pleasure supporting you all.
5.0 out of 5
Thank you so much for your kind words regarding the care we are providing for your Father. You've hit the nail on the head. For us, it is not just the Client that is part of the care but all of those who are involved. Starting a package of care and taking the time to communicate effectively with one another to provide the reassurance is so important. Our wonderful care team with you have been so responsive to ensure the highest quality of person-centred care is delivered. Thank you again for such lovely comments. The Care team and I are thrilled!
4.0 out of 5
Thank you so much for your kind words about our Care Team. It is an absolute pleasure supporting you!
5.0 out of 5
Thank you so much for your wonderful words about our wonderful care team. What we can do for them and all of our Clients is an absolute pleasure for us all. As we always say, a package of care is not only there for the individual(s) but all of those who are associated. Thank you also for your support and help. What an amazing holistic team we make!
4.0 out of 5
Thank you for your review. We are pleased that you and your Wife find our carers happy, chatty, clean and tidy. It is wonderful to be able to support. Thank you again for your positive comments.
5.0 out of 5
Rebecca, Thank you for the kind words regarding our Care Team and Registered Manager. We are so pleased to be able to support your mother as well as yourself. As we say to all of our clients - a care package in place is not just for that individual but everyone involved in supporting the individual. The holistic approach. It is our absolute pleasure to support you both and once again, thank you!
5.0 out of 5
Thank you so much for your kind words about our wonderful Care Team. It is an absolute pleasure supporting not only your mother but yourself to ensure she has the best care possible!
4.0 out of 5
Thank you for the kind words. We always try to go the ‘extra mile’ to support where we can.
5.0 out of 5
Thank you so much for the positive feedback regarding the service you are receiving from us. It is an absolute pleasure to support you.
The Review Score of 9.9 (9.912) out of 10 for Willow Support Ltd is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Willow Support Ltd is based on 24 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
A warm Willow Support welcome to you!
My name is Ivica Borosak, and I am privileged to be the Director/ Nominated Individual for our independent family-run domiciliary care agency.
I was fortunate enough to come to the UK in 2018. I have worked in the health and social care industry since 2018 working in many roles from supported living to domiciliary care. Since being in the care industry I have built up my knowledge and expertise.
In 2021 I set up and registered Willow Support with CQC. This has allowed me to create an Organisation that ensures the people we support have the highest quality of care where nothing is not possible. For me, it is not about quantity, it is only about quality.
As an independent family-run company, I have been able to build upon my beliefs and philosophies about how individuals should be cared for, and that everyone we support has the care and respect they deserve whilst being in the comfort of their own homes.
I am proud of how my team ensures that everyone receives a warm Willow Support welcome and that they become members of the Willow Support family.
A warm Willow Support welcome to you!
My name is Johnathan, and I am thrilled to be the Registered Manager for Willow Support.
My background is in education where I held many roles from Class Teacher to Senior Leadership - coaching and mentoring (NPQMH). Alongside teaching, I have also been training in coaching and mentoring as part of my Master, as well as developing my skills in British Sign Language and Counselling skills.
I have been in the Health and Social Care industry since 2017. First starting in Continuing Healthcare aiding individuals with brokering packages of care and setting up PHBs (Personal Health Budgets) for individuals. From there I worked for an ‘Outstanding’ independent domiciliary care company where I was the Quality-of-Care Domiciliary Care Manager. I have experience working with independent care companies and franchise care companies also.
I have also been, and still am a consultant in health and social care for other Organisations and since October 2022 have been the Registered Manager for Willow Support.
Willow Support is a wonderful small family-run independent care company and that is what drew me to the organisation. Having that close relationship with the people(s) we care for and support is very rewarding. Knowing that everyone we support has the care and respect they deserve whilst being in the comfort of their own homes.
Being able to assist people to live comfortably in their own homes, having their care needs met and being able to provide that extra little bit is what is so rewarding. Welcoming new people to the Willow Support family and seeing our Clients so content is what it is all about – and as a consequence, I feel that I am in the most privileged position.
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