Willow Support Ltd

Without hesitation we would recommend Ivan, Johnathan, Jessie and the team at Willow Support.

We would recommend this company to our friends.

Very efficient and polite. Punctuality and eager to please. Haven't tried other care firms, but we are very satisfied with Willow care services.

My father has been under Willow Support for a while now and we couldn't be happier with the service they provide. They constantly go above and beyond for him and the care has been top tier. As well as the care they provide they have also giving my father the company and friendly faces he needs each day to keep him going. Also the ongoing support they have given to me has been amazing and I couldn't have done it without them all. Particularly Bruno, Dora, Ivan and Jonathan. But everyone has been fantastic, thank you very much. Emily

From our initial contact with Willow we have been hugely impressed with their service and professionalism. My mum looks forward to her visits and the carers show her real kindness, not only are her physical needs being met but her emotional wellbeing too. We have seen a lift in her spirits. Two days ago one of the Willow team were concerned that mum was showing signs of a leg ulcer developing, she took the initiative to contact the district nurse team and mum had a visit from them before the end of the day. Legs treated and bandaged, caught early enough! I do not live locally and I cannot stress enough how appreciative the family is of this carer's actions in that day. Thank you to all at Willow - we know mum is in good hands!

Johnathan and his team are simply outstanding! The level of care, attention to detail and support has made such a huge difference to our family.Our mother's care has been exemplary. Nothing has been too much trouble and the instantly accessible advice at a time of crisis has been invaluable. Thank you for being there for us when we really needed you.

I for one would have no hesitation in endorsing Willow Support, and recommended them as a Care provider.

I recently engaged Willow Support to care for my mum after a long period of live-in care. We are only a couple of weeks in but the visiting carers have been excellent, without exception they are friendly, polite and reliable, looking after both my mum and her beloved cat very well. Nothing is too much trouble and everything is done with a smile! In addition to the carers themselves the office staff have been a pleasure to deal with, super-responsive, efficient, very well organised and they have managed to overcome many obstacles I have been experiencing in dealing with the local authority and associated services. I've come to realise that you really need to have a care provider acting on your behalf to get things done and they have excelled at this, arranging for lots of things to be put in place to keep my mum safe in her home. My mum is relaxed and happy and seems to be thriving, which is all I can ask.

Willow Support have been a pleasure to deal with but the staff are simply amazing. Mila has been truly wonderful, caring for my mother and a breath of fresh air in a difficult time. Thank you.

Staff are all friendly and courteous. I am always treated with dignity. The carers always make time to chat and I feel valued . My opinion is listened to and taken notice of.

The care given to my dad has been exemplary. The carers are kind and stop to chat with dad even when they have lots to do. My dad didn't want care at home, but is very relaxed with it now. It has taken a great deal off my mind and I know he is in safe hands. Thank you

From first meeting, myself and my brother felt at ease with talking to the manager. Most importantly how he engaged with mum, giving reassurance, encouragement, listening to her concerns. We are well informed regarding mums care in all aspects!!

I have been so pleased with the care I received. The carers always arrived on time, were flexible with what they did to help me, nothing was too much trouble, they were unfailingly polite, kind and respectful. I always looked forward to their visits, which have been such a help to me in my recovery from acute illness. My wife has been so grateful for regular breaks from caring for me.

My main carer is amazing. She has a wonderful memory and never forgets how I like something done. She is always happy and, if I am feeling a bit down, always manages to cheer me up. What more could I ask of a carer. The fact that she comes from a foreign country is a bonus because I find her so interesting to chat to. I have also found the different carers I have had, when my main carer has her two days off, have laways lived up to the name of carers.

After leaving hospital at the end of July following a stroke My husband was bed bound and needed daily care. As another gentleman in the village used Willow Support it seemed prudent to ask Willow Support to also attend to my husband. The carers are all very effecient and pleasant and there is nothing like a cheery hallo first thing on a dreary Winter morning when they come to make my husband comfortable. Although my husband was confined to bed he looked forward to the carers coming to help him eat and brighten his day, I cannot speak more highly of their atitude and efficiency and had every confidence when they took charge of monitoring and administering his medication. My husband sadly died aged 92 years and one day this week

My friend has been receiving care from Willow Support for some time now, and I can't express enough gratitude for the kindness and professionalism of their team. The carers are reliable and genuinely compassionate, always going the extra mile to make sure my friend feels comfortable and valued. It's reassuring to know they are in such good hands. I would definitely recommend them.

It is early days, but so far I have been very impressed with our live-in carer... she is a natural, professional at all times. In a very short time she has built up a good relationship with Dad. He is more settled, less anxious and enjoying her company.

Overall I have received excellent service from Willow Support. Very easy to communicate with and quick responses. They are more than happy to do little extra things when asked, like taking in food deliveries and putting items out for collection. Would highly recommend them.

Willow Support are amazing. Now do one more maybe settle for tomorrow morning I have the utmost confidence in them. They are very professional, caring, kind and reliable. Three words sum them up simply the best. I would definitely recommend them.

We never wanted to have carers but we had no choice, we didn't have much faith in them. But Willow Support are amazing, such caring kind people from office to carers, my mum is so comfortable with them, she has a great relationship with them, they go out of their way if they need to if anything needs doing. They are a well-organised company, we have perfect time slots for mum, and I would recommend them to everyone, all my mum's neighbours want to use Willow Support when they need care support too. Excellent company, I feel very blessed that we found them.