The ultimate care provider. They've got this spot on! Amazing in every way!H M(Relative of Client/Service User)
the staff from Willow Support have been so caring, understanding and professionalAnthony W(Son of Client/Service User)
I could tell that they would make a real difference in not just her life but also mineEsther W(Daughter of Client/Service User)
The ultimate care provider. They've got this spot on! Amazing in every way!H M(Relative of Client/Service User)
the staff from Willow Support have been so caring, understanding and professionalAnthony W(Son of Client/Service User)
I could tell that they would make a real difference in not just her life but also mineEsther W(Daughter of Client/Service User)
A Warm Willow Support welcome!
Willow Support Limited is a small family run independent home care provider based locally in Marlow, Buckinghamshire. Willow Support Limited are here to meet your personal health and care needs within the comfort of your own home. You will be supported by a compassionate and highly qualified care team helping you to maintain your independence for longer and remain in your own home longer term.
Willow Support...
Care Provided by Willow Support Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £29.95 - £29.95
- Weekly Live-in Care Fees: £1,345 - £2,395
Once an assessment has taken place we will be able to provide you a client schedule of fees.
Contact Willow Support Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- Willow Support Ltd
- Private Owned
Person in charge
- Johnathan Davey (Registered Manager)
Willow Support Ltd Reviews (46)
Willow Support Ltd has a Review Score of 9.9 (9.911) out of 10, based on 21 reviews in the last 2 years.
Over all time Willow Support Ltd has 46 reviews.
I have felt so happy and believe that I am now getting the care I need. I am so impressed, not only by my carer but by Willow Support as a company. All tasks are completed to an excellent standard and the carer is always so cheerful and supportive. Thank you so much for making my life so much better.
Theresa, what lovely comments! We really appreciate your kind words and enjoy supporting you so you can achieve what you want. It is such a pleasure.
Willows, wow! The ultimate care provider. They've got this spot on! Amazing in every way! My dad now feels like an actual human being. Not only do they speak English during every call, they actually take the time to show interest in him by engaging in conversation to find out about his day. He takes pleasure in sharing his thoughts with them as he knows they are actually interested in him. They have become like family members and take their time to care for him in a safe way. They do not rush the call or the getaway early to their next client. They are extremely compassionate and kind and Dad looks forward to their calls. Before Willows took over Dad's care, he was practically treated as an end-of-life client, the staff was under instruction to "make him comfortable" and this saddened our family. It was very stressful for us to fight for a change of care provider but it was more than worth it. 100% recommendation. More than 5 stars deserved! From our hearts, we thank you Willows.
We are so pleased with his progress and to see the positive changes in him.
It is an absolute pleasure to support not only him but you all.
Thank you once again.
An excellent home care provider. Responsive to questions and queries. Strive to provide continuity of carers. Never been let down and left without a carer. Carers have worked hard to develop a relationship with Mum. Very happy with the care and company.
We are so pleased you're so happy with the care provided.
For me what I like most about Mum's carers is that they make her feel special. They talk to her and not just over her. They take the time to make sure she is comfortable and go the extra mile to make her smile. My mum is a lot brighter for their care, for their positivity and their warmth when looking after her. It isn't just a job to these carers, they want to make the care better.
Willow Support has been taking care of my mum for over two weeks now, but already I trust them completely. I wish there were more people like them in the world.
Thank you kindly for your words - we really appreciate such thoughtful feedback. As I know you are aware, our ethos, vision and values here at Willow Support are about exactly what you have kindly highlighted.
Once again, thank you so much for your kind words.
The carer attends twice a day.
My father requires assistance showering each morning to help minimise his risk of falling. He is also unsure of his medications so the carer is able to help him take the correct tablets at the correct time. She also makes him breakfast porridge just as he likes it and brings a daily newspaper.
On occasions, she does a little grocery shopping as well as collecting prescriptions from the chemist.
She returns later in the day just to check that they are both ok. She spends time chatting with my stepmother in a professional non-confrontational manner.
We are all very grateful for Willow Support's input enabling them to remain together in their home of 38 years. They are our 'eyes and ears' and always respond to requests.
We are very thankful to work in partnership with you all.
They are both so lovely and it is an absolute pleasure.
The main carer is an absolute delight. She is kind, compassionate and caring. She always goes the extra mile. If you are looking for an independent, care-focused organisation, then give this company a ring. Couldn’t recommend them anymore.
You can tell that quality of care is at the heartbeat of the service.
Thank you so much for your kind feedback. We strive to provide high-quality care.
Regulatory Rating
Care Quality Commission (CQC) Rating
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Awards / Recognitions (0)
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Meet the Team (2)
A warm Willow Support welcome to you!
My name is Ivica Borosak, and I am privileged to be the Director/ Nominated Individual for our independent family-run domiciliary care agency.
I was fortunate enough to come to the UK in 2018. I have worked in the health and social care industry since 2018 working in many roles from supported living to domiciliary care. Since being in the care industry I have built up my knowledge and expertise.
In 2021 I set up and registered Willow Support with CQC. This has allowed me to create an Organisation that ensures the people we support have the highest quality of care where nothing is not possible. For me, it is not about quantity, it is only about quality.
As an independent family-run company, I have been able to build upon my beliefs and philosophies about how individuals should be cared for, and that everyone we support has the care and respect they deserve whilst being in the comfort of their own homes.
I am proud of how my team ensures that everyone receives a warm Willow Support welcome and that they become members of the Willow Support family.
A warm Willow Support welcome to you!
My name is Johnathan, and I am thrilled to be the Registered Manager for Willow Support.
My background is in education where I held many roles from Class Teacher to Senior Leadership - coaching and mentoring (NPQMH). Alongside teaching, I have also been training in coaching and mentoring as part of my Master, as well as developing my skills in British Sign Language and Counselling skills.
I have been in the Health and Social Care industry since 2017. First starting in Continuing Healthcare aiding individuals with brokering packages of care and setting up PHBs (Personal Health Budgets) for individuals. From there I worked for an ‘Outstanding’ independent domiciliary care company where I was the Quality-of-Care Domiciliary Care Manager. I have experience working with independent care companies and franchise care companies also.
I have also been, and still am a consultant in health and social care for other Organisations and since October 2022 have been the Registered Manager for Willow Support.
Willow Support is a wonderful small family-run independent care company and that is what drew me to the organisation. Having that close relationship with the people(s) we care for and support is very rewarding. Knowing that everyone we support has the care and respect they deserve whilst being in the comfort of their own homes.
Being able to assist people to live comfortably in their own homes, having their care needs met and being able to provide that extra little bit is what is so rewarding. Welcoming new people to the Willow Support family and seeing our Clients so content is what it is all about – and as a consequence, I feel that I am in the most privileged position.
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