Apollo Care (Southport)

Suite 9, First Floor Offices, Weld Parade, Birkdale Village, Southport PR8 2DT
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9.9 21 Reviews
  • Apollo Care (Southport), Southport
Apollo Care offers a range of at-home care services, such as respite, end of life, disability and dementia care in Southport. They also provide personal care and companionship services for clients who are just looking for an extra helping hand. All services are carried out in the place where everyone feels most comfortable – home.

All care will be completely bespoke, with five different care packages structured to suit each client’s individual needs and budget. Care packages will be delivered with nutritional guidance, contact with the community and regular updates for loved ones.

Apollo Care is dedicated to empowering people to remain as independent as possible, no matter their reason for requiring additional care. They have a team of experienced, qualified and trustworthy care staff who will go above and beyond to meet each client’s needs, and help them to continue living in their own homes for as long as possible.

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Care Provided

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £28

Our fees are based on the Better Life care packages. Prices are dependent on the support which is needed. We charge double for bank holidays and there is no additional fees for evenings or weekends.
We set up a fixed monthly fee so you always pay the same amount each month.
Our carers stay for the full duration of the visit.

These prices are only a guideline, please contact Apollo Care (Southport) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Deborah Dickson (Manager)

Apollo Care (Southport) Reviews (21)

Total of 21, showing 21-21
9.9

Apollo Care (Southport) has a Review Score of 9.9 (9.900) out of 10, based on 15 reviews in the last 2 years. Over all time Apollo Care (Southport) has 21 reviews.

Overall Experience

  • 20
  • 1
  • 0
  • 0
  • 0

Date Published

21
3
6
15
6

Review from N W (Daughter of Client) published on 12 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with Apollo Care. The manager stepped up to help care for my dad. From the first meeting, everything was handled with professionalism and care. She knew everything that was needed and more. My dad loved having her visits. Gave him a great sense of security at a vulnerable time. The advice
given to make things better was advantageous. Even after my dad was admitted to hospital she was there to check he was OK. I would recommend Apollo Care for any of your family members.

Reply from Debbie Dickson, Director at Apollo Care (Southport)

Thank you very much for your kind words. We wish your dad and you all well.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.9 (9.900)

Overview of Review Score

The Review Score of 9.9 (9.900) out of 10 for Apollo Care (Southport) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.900 for Apollo Care (Southport) is calculated as follows: ( (81 Excellents x 5) + (9 Goods x 4) ) ÷ 90 Ratings = 4.9

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Apollo Care (Southport) is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

Meet the Team (1)

Debbie

Debbie Dickson

Job Title: Managing Director

Joined: 2021

Debbie has worked in the care sector since 2015 after changing her career. Debbie has worked in various roles within the care industry as a carer, a senior carer, a training coordinator, and a Deputy Manager before purchasing her own Apollo Care franchise with Hannah White.


Debbie is very hands-on and goes out and completes care visits with clients to ensure that a high level of care is carried out and that all of their needs and wishes are met at all times.


Debbie has a vision that Apollo will continue to provide holistic care that an individual wants to receive at a time and at a pace which suits them.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Apollo Care (Southport) to verify any information. View our terms and conditions. Apollo Care (Southport) has an Enhanced Service - more info.