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J&C Healthcare

47 Mutley Plain, Plymouth, Devon PL4 6JQ
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J&C Healthcare, Plymouth

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Care Provided by J&C Healthcare

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £26

We also provide bespoke packages of care if you come to Plymouth on holiday.

The price(s) shown are provided by the agency. Contact J&C Healthcare for full pricing details and T&Cs.

Contact J&C Healthcare to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)

Good to Know

Owner

  • J&C Healthcare Ltd
  • Private Owned

Person in charge

  • James Bowley-Farleigh (Registered Manager/Nominated Individual/Director)
Are you the Owner/Manager of J&C Healthcare? View your Advertising Options

J&C Healthcare Reviews (78)

9.3

J&C Healthcare has a Review Score of 9.3 (9.25) out of 10, based on 4 reviews in the last 2 years. Over all time J&C Healthcare has 78 reviews.

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Showing 78 reviews matching selected criteria
Review from M B (Client / Service User) published on 31 May 2023 Submitted via Website
Overall Experience
I can thoroughly recommend J&C Healthcare.
Their staff are so thoughtful, gentle, warm and caring and have helped me out immensely in my hour of need and I would have no hesitation in recommending them.

Many thanks.

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Review from J P (Granddaughter of Client) published on 31 May 2023 Submitted via Website
Overall Experience
I can't thank the carers enough for the care they provide there very person-centred and provide care with dignity and respect.

Nothing is ever too much and they go above and beyond to make their clients safe, healthy and happy. The company are respectful and knowledgeable to talk to and always there if help is required. I feel relaxed knowing she is being seen to and looked after by the carers who treat their clients as if they were their own family. Such an amazing team.

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Review from S M (Granddaughter of Client) published on 31 May 2023 Submitted via Website
Overall Experience

Amazing quality of care and the staff really take great pride in what they do they care so much, so happy with this company and would recommend them to any one that has a loved one that's needs taking care of.

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Review from M R (Relative of Client) published on 31 May 2023 Submitted via Website
Overall Experience

The care received for my loved family member from J&C Healthcare care has been second to none. They always ensure that nothing is too much and it's the personal touches that really make a huge difference. Staff have a great level of professionalism, whilst ensuring all the needs are cared for with the finest attention to detail.

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Review from J M (Granddaughter of Client) published on 18 May 2023 Submitted via Website
Overall Experience

Could not be happier with the service provided. Carers are professional and thorough in all they do. We have seen a massive improvement in not only Gran's health but in her mental well being. She’s so much happier in herself and has even started going outside for fresh air and catch-ups with friends. Cannot thank the staff enough for always being there and reachable on the phone they have assisted in contacting Drs and arranging appointments as well as help her get back and maintain an independent life.

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Review from Deborah D (Daughter of Client) published on 18 April 2023 Submitted via Website
Overall Experience

J&C Healthcare agreed to provide my dad with a more bespoke pattern of care in order to support existing care arrangements and provide regular breaks for his usual carer (myself). It was the first time my dad had received care at home from anyone other than family but the staff who visited him soon put him at ease. He found them to be warm and friendly and looked forward to the reassurance given by their visits. At the same time, their help enables me to take much needed breaks with the knowledge that they are checking in on my dad while I am not there.

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Review from Mandy C (Client / Service User) published on 18 April 2023 Submitted via Website
Overall Experience

Amazing ladies that come. Sometimes they turn up early without warning, had friends here and they felt they had to go which is annoying as they pay to park. If they stick to the roster that would be great, it’s happening often. Otherwise, I find the service is very good thanks.

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Review from Ben J (Client / Service User) published on 13 April 2023 Submitted via Website
Overall Experience

As a service user the company make you feel very welcoming, from the office staff to the carers visiting my home, They are polite, kind and considerate with a positive attitude towards all aspects of my care.

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Review from D C (Client / Service User) published on 13 April 2023 Submitted via Website
Overall Experience

I'm absolutely delighted with the care I've received since becoming a client. The care from the carers and the office has been outstanding and has given me peace of mind regarding my well being. I would definitely recommend them as a company to rely on.

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Review from Lee W (Daughter of Client) published on 11 April 2023 Submitted via Website
Overall Experience
Carer showed outstanding compassion and care for my father. Her knowledge and expertise was outstanding. Another colleague whose name I don’t know also went above and beyond on Saturday night (18th.)
Colleagues in the office are also excellent, nothing is too much trouble.

A huge thank you.

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Review from Andrea C (Granddaughter of Client) published on 11 April 2023 Submitted via Website
Overall Experience

Friendly and caring staff all around a lovely lot and amazing company to have caring for my gran. Nothing is too hard for them. Always smile and cheer my gran up whenever any one of them is around.

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Review from B J (Daughter of Client) published on 10 April 2023 Submitted via Website
Overall Experience

I found all the carers to be extremely helpful towards my mum, they are all very patient with her. I cannot fault them in any respect, hopefully, they will help mum again when she comes out of hospital.

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Review from Lynda M (Daughter of Client) published on 10 April 2023 Submitted via Website
Overall Experience

The care and compassion the company have shown my Mother is beyond more than we expected. From the manager to the caregiver I can not of wished for better. The friendliness and compassion shown is outstanding.

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Review from Beryl T (Client / Service User) published on 23 March 2023 Submitted via Postal Card
Overall Experience

Pleased with the care I receive even though times are hard.

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Review from M N (Client / Service User) published on 23 March 2023 Submitted via Postal Card
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Have found all the staff very friendly and helpful. It's nice to have somebody to talk to being on my own all day.

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Review from Lisa P (Client / Service User) published on 8 March 2023 Submitted via Website
Overall Experience

The carers are professional, caring and respectful especially when carrying out personal care. Always keep good time. Friendly, cheerful and make all situations so much easier. The office staff are the same and can't do enough to make sure care is delivered. Treat my canine companion with care too.

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Review from W G (Daughter of Client) published on 8 March 2023 Submitted via Website
Overall Experience

We cannot thank the manager and the crew enough for the care and support they have shown our dad in his hours of need. They have been both professional and personable. They have responded in an effective and efficient way, always with care and understanding in a difficult time for us as a family. We cannot recommend them highly enough.

Reply from James Bowley-Farleigh, Registered Manager at J&C Healthcare

Thank you for your kind review, the CERS service is a great service and I am so happy that you found it beneficial to you and your husband.

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Review from Trevor M (Son-in-law of Client) published on 8 March 2023 Submitted via Website
Overall Experience
This is my first time dealing with a care company, and I have found the service to be very good. The office staff have been really helpful in providing guidance to the family, and the care team seem to know instinctively how to best deal with my mother-in-law, especially when she doesn't know what she wants.
They have phoned us when there is an issue or they have concerns, eg Mum had fallen or had run out of something. The office got involved with chasing Mum's medication, which had been delayed at a pharmacy, which was a great help.

From talking to friends about the care companies they use, we seem to be getting a much better level of service and care.

Reply from James Bowley-Farleigh, Registered Manager at J&C Healthcare

This is a very positive review and we thank you for your kind comments.

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Review from Amy R (Daughter of Client) published on 7 March 2023 Submitted via Website
Overall Experience

Fantastic service received all-round. J&C have been assisting care of our mum, helping with getting her up in the morning, sorting out medication for the day and more importantly providing a friendly face. Carers are so friendly and attentive, and the office staff are very helpful with any queries and getting care sorted... thank you so much!

I would 100% recommend the services of J&C Healthcare Ltd.

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Review from Laura W (Daughter of Client) published on 7 March 2023 Submitted via Website
Overall Experience

We have been using J&C Healthcare for mum since August 2022 and couldn't have wished for a more reliable, kind, caring team. They have made a huge difference to not only mum's recovery and the fact that she can carry on living in her own home, but also peace of mind for myself and my sister to know that someone will lay eyes on her twice a day. The app system is just fantastic with daily updates from her visits and being able to send messages should we need to. We recently had to make a slight adjustment to her care plan due to a shift in her health - we had a visit at her home from a member of the team and were able to work a new plan that suited mum's needs - this was literally updated on the app the same day and put straight into place later that day with her evening visit. All the staff are kind, friendly and nothing is too much trouble. Thank you J&C Healthcare.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 March 2025
Overall Requires improvement
  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for J&C Healthcare.

Meet the Team (0)

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Frequently Asked Questions about J&C Healthcare

How many Carers does J&C Healthcare employ?

J&C Healthcare employs 33 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact J&C Healthcare to verify any information. View our terms and conditions. J&C Healthcare has a Basic Service - more info.