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J&C Healthcare

47 Mutley Plain, Plymouth, Devon PL4 6JQ
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J&C Healthcare, Plymouth

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Care Provided by J&C Healthcare

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £26

We also provide bespoke packages of care if you come to Plymouth on holiday.

The price(s) shown are provided by the agency. Contact J&C Healthcare for full pricing details and T&Cs.

Contact J&C Healthcare to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)

Good to Know

Owner

  • J&C Healthcare Ltd
  • Private Owned

Person in charge

  • James Bowley-Farleigh (Registered Manager/Nominated Individual/Director)
Are you the Owner/Manager of J&C Healthcare? View your Advertising Options

J&C Healthcare Reviews (78)

9.3

J&C Healthcare has a Review Score of 9.3 (9.25) out of 10, based on 4 reviews in the last 2 years. Over all time J&C Healthcare has 78 reviews.

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Showing 78 reviews matching selected criteria
Review from Margaret M (Wife of Client) published on 7 March 2023 Submitted via Website
Overall Experience

The J &C team came in as an emergency measure and cared for my husband for just 11 days before he went into a home for end of life care. They went totally beyond my expectations! Professional, respectful, watchful, caring and very kind at all times. Just really nice people who made a stressful sad time a lot easier to bare. I can't thank them enough.

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Review from D O (Client / Service User) published on 7 March 2023 Submitted via Website
Overall Experience

I myself love this company as they do alot for me they do everything they can for u its the best company I have ever had .They look after u the best way they can they keep u safe the carers are all good the staff are brilliant there's nothing they will not do for u they keep u updated on the rota u can ring the office at any time best company u could have

Reply from James Bowley-Farleigh, Registered Manager at J&C Healthcare

This is an amazing review thank you so much, we are so happy that the carers are treating you well and keeping you safe.

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Review from B C (Next of Kin) published on 7 March 2023 Submitted via Website
Overall Experience

Very personal care, considering all your needs. Keep you well informed and always on time. Carers are allocated to the client so get to know the person very well and so can recognise if something is not quite right and act on it. All staff have been extremely polite. Cannot fault the service.

Reply from James Bowley-Farleigh, Registered Manager at J&C Healthcare

Thank you so much for your review, it is always our aim to have continuity of care for all of the people that we support.

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Review from P M (Son of Client) published on 7 March 2023 Submitted via Website
Overall Experience

Excellent service with J&C Healthcare, all the team are polite respectful and very professional my mum appreciates all the team always smiley upbeat and good company it’s very notable that the carers enjoy spending time with Mum.

Reply from James Bowley-Farleigh, Registered Manager at J&C Healthcare

Thank you so much for your review. Reviews really show how brilliant our carers are and we are so happy that you find the care team smiley and upbeat.

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Review from Marion B (Daughter of Client) published on 7 March 2023 Submitted via Website
Overall Experience

J&C carers are one of the best care services around. The management team are very efficient and meets all the needs of my mum. The carers who come and tend to my mum are very caring and go beyond their roles to make sure my mum has everything she needs, and care is met with 100% discretion. They are lovely girls and are very professional and friendly. Brilliant care company. Would highly recommend them to anyone. Keep up the good work J&C. Thanks for all your hard work and for making my mum's life a lot easier.

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Review from Shaun S (Son of Client) published on 2 March 2023 Submitted via Website
Overall Experience

The carers on a whole are great, very friendly and professional and provide mum with her needs for washing and changing her with the utmost respect. I get sent a weekly rota which is a great idea as it lets me know the times and who’s coming. Unfortunately, very often it’s not always correct and we don’t get informed of the changes and have to call the office.

Reply from James Bowley-Farleigh, Registered Manager at J&C Healthcare

Thank you for your review, we do apologise that you have not been informed of the changes, we will try our best to improve on this.

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Review from J E (Client / Service User) published on 1 March 2023 Submitted via Website
Overall Experience

I have been receiving care from J&C Healthcare for 8 months now and can say that the carers and office staff are absolutely amazing. The carers go above and beyond with everything that they do. The carers are more like family to me and really make me feel so happy, seeing their smiling faces in the morning makes my day. The office staff including managers even come to see me to help with my care. I wouldn't want another company to come and see me.

Reply from James Bowley-Farleigh, Registered Manager at J&C Healthcare

This is a lovely review, thank you so much. We are over the moon that you have been happy with the care that we have been providing.

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Review from C B (Wife of Client) published on 12 January 2023 Submitted via Postal Card
Overall Experience

Since changing to this company, life has been so much easier. The rota arrives on time each week, so we know who is coming on which day. The carers are always on time, and if they are going to be late, ring and let us know. They are pleasant and caring and look after my husband with care. Any queries we have had, have been dealt with by the office staff, who are always available.

Reply from James Bowley-Farleigh, Registered Manager at J&C Healthcare

This is very refreshing to hear, and we are so happy that you are happy with the service that we are providing.

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Review from H C (Daughter of Client) published on 10 January 2023 Submitted via Postal Card
Overall Experience

We have found J&C Healthcare to be very reliable and keen to help with all aspects of Mum's care. When she had a fall, the support was excellent, and ongoing help has been flexible. Mum enjoys seeing the girls, and the office is easy to contact and ready to help with any changes in visits or times. We are happy with the service and have confidence with the running of the team.

Reply from James Bowley-Farleigh, Registered Manager at J&C Healthcare

Thank you so much for your review. We are so happy that you are finding our service beneficial to mum and that we are responsive when changes need to be made to mum's care. Thank you again.

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Review from Angela B (Client / Service User) published on 21 December 2022 Submitted via Postal Card
Overall Experience

Overall, I am very happy with the service. I have regular carers, that tend to my needs and support me with daily tasks. The manager and deputy manager go above and beyond and a no-ask is too much. I feel very comfortable and safe with this company.

Reply from James Bowley-Farleigh, Registered Manager at J&C Healthcare

Thank you so much for this lovely review, we are so happy that you are happy and that you feel safe with our service.

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Review from Jean B (Client / Service User) published on 19 December 2022 Submitted via Postal Card
Overall Experience

For this short period of time I am very satisfied with the care I have been receiving. I have a half hour session twice a week.

Reply from James Bowley-Farleigh, Registered Manager at J&C Healthcare

Thank you for your review and we are so happy that you are happy with the service that you are receiving.

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Review from P P (Son of Client) published on 19 December 2022 Submitted via Postal Card
Overall Experience

New to the company, the staff, to me, are very helpful and try very hard.

Reply from James Bowley-Farleigh, Registered Manager at J&C Healthcare

Thank you for your review, we are glad that you are happy with the staff that we send to you.

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Review from Lilian R (Client / Service User) published on 15 December 2022 Submitted via Postal Card
Overall Experience

I'm a service user, and I'd like to say that I am completely satisfied with the service I get and the carer, who cares for me. It is a pleasure to have her in my home three times a week, with her bubbly personality of cheerful nature; you can't help but be uplifted yourself. She is an absolute tonic.

Reply from James Bowley-Farleigh, Registered Manager at J&C Healthcare

Thank you for this review; we are so happy to be supporting you, and we are over the moon that you have built a great rapport with the carer.

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Review from D D (Client / Service User) published on 14 December 2022 Submitted via Postal Card
Overall Experience

Excellent service all around.

Reply from James Bowley-Farleigh, Registered Manager at J&C Healthcare

Thank you so much for your lovely review, we are glad that you are happy with our service.

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Review from J C (Niece of Client) published on 9 December 2022 Submitted via Website
Overall Experience
Thanks to the manager and all the team who cared for my aunt in her final weeks.
Your dedication, responsiveness, empathy and sensitivity made her time in your care everything that she had wished for.

We can't thank you enough for your dedication and support to both the family and my aunt during this difficult time, and would not hesitate to recommend you to anyone seeking assistance in caring for friends or relatives.

Reply from James Bowley-Farleigh, Registered Manager at J&C Healthcare

Thank you for your review. It was a pleasure supporting your loved one right to the very end, and it gives us great satisfaction that we made her final days comfortable and that we met all of her wishes. Please stay in contact.

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Review from J S (Client / Service User) published on 9 December 2022 Submitted via Postal Card
Overall Experience

The service I get is good and satisfactory. I have had this service for nearly a year. If I have a problem, I can always phone the office or talk to my carer.

Reply from James Bowley-Farleigh, Registered Manager at J&C Healthcare

Thank you for your review; it is a pleasure supporting you, and we are so happy that you are happy with the care that is being provided.

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Review from Eileen L (Wife of Client) published on 9 December 2022 Submitted via Postal Card
Overall Experience
Caring, efficient, approachable at all levels, no negativity at any level, could not be more satisfied.

What more can I say? The management, administration department and carers work to an excellent standard, all are clean and well turned out in their uniforms.

Reply from James Bowley-Farleigh, Registered Manager at J&C Healthcare

This is such a great review - thank you so much; it is a pleasure supporting your husband.

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Review from P C (Daughter of Client) published on 9 December 2022 Submitted via Postal Card
Overall Experience

Dad is very happy with the overall care from J&C Healthcare. One of Dad's main carers always ensures his needs and concerns are taken into account. The service overall is excellent and both Mum and Dad regularly comment that she has become part of the family. Dad never feels that his care is rushed and feels he is encouraged to stay as independent as possible. Dad feels safe in their care and always looks forward to a good yap! We, as a family, would highly recommend J&C Healthcare to all family and friends.

Reply from James Bowley-Farleigh, Registered Manager at J&C Healthcare

Thank you so much for your positive review; we are so happy that your dad enjoys our carers coming to care/visit him.

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Review from Janie P (Client / Service User) published on 4 November 2022 Submitted via Website
Overall Experience

Really great service, always on time and regular carers. Nothing is too much trouble, from changing bedding to making tea. The carers always make me feel at ease. The company went above and beyond to take us on. Very professional and caring company.

Reply from James Bowley-Farleigh, Registered Manager at J&C Healthcare

Thank you so much. We are so happy that you are happy with the service that we are providing.

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Review from Margaret R (Sister of Client) published on 4 November 2022 Submitted via Website
Overall Experience
I cannot thank you enough for listening to me and my concerns about my brother.
A care plan and risk assessments were put into place within hours, and the efficiency and respect shown in obtaining the necessary skills and equipment my brother would have needed.

I thank you sincerely for everything you have put into place to give my brother the dignity and respect he deserves.

Reply from James Bowley-Farleigh, Registered Manager at J&C Healthcare
Thank you so much for this amazing review.

Our aim is always to make sure that people are safe and well cared for under our care.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 March 2025
Overall Requires improvement
  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for J&C Healthcare.

Meet the Team (0)

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Frequently Asked Questions about J&C Healthcare

How many Carers does J&C Healthcare employ?

J&C Healthcare employs 33 carers.

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