Radfield Home Care Leicester East, Groby & Oadby

All of the carers who came to assist with Chris were very patient and gentle and didn't get annoyed when he refused their efforts to help him shower and change his clothes. They looked for other ways that they could help to improve his appearance, such as shaving.

Recently started to use carers for mum. We've found them to be professional, friendly and reliable. Mum really enjoys the visits, they have even helped her restart her iPad! The daily communications detailing time, carers name and summary of the visit is always reassuring.

The team at Radfield Home Care Leicester East, Groby & Oadby have been supportive and professional, with excellent communication and a clear commitment to high standards of care.

The carers looking after my mother have been outstanding. They are kind, patient, and genuinely attentive to her needs, showing real compassion and respect every day. Their reliability and gentle approach give our family great peace of mind, knowing she's in safe and caring hands.

The carers who come and do the sitting service with my mum are absolutely outstanding. They are like friends more than carers, my mum looks forward to spending a day with them each time. Also they drive my mum to the day care and back each week and my mum can't stop telling me all about her time spent there. Everyone is absolutely fantastic, friendly, helpful, caring, easy going and we always feel as if we've known each other for a lot longer.

I've found the service provided by Radfield (Syston) very good. The care team are very friendly and helpful. The package needed for my mother was put in place quickly which helped enormously during a difficult period.

We've experienced good communication with the office staff who are approachable and efficient.

My lovely friend has been using the service for just over a year now, she is visually impaired and struggles when it comes to going out or even to appointments. She happened to have Radfield help our with the local volunteer taxi service and decided that she wanted some more support to actually help her around the shops, not just go to and from them. They have been great for her. Once per month (or more if needed) they take her out for a few hours and she thoroughly enjoys it. For the last couple of visits she has had Alison and thinks she is marvellous, she is kind and patient. I like listening to my friend tell me about her outings, she feels like she has made new friends and I enjoy talking to her about her outings. She said that they have been very helpful with taking her to appointments at the last minute, which I think is a great service and wanted to make this review for others to read.

Moving dad back home after a hospital stay was not something we thought possible until we met with this team. Dad thinks the world of the carers who attend and we're all really grateful that they've made it possible for him to stay in his home.

Radfield Home Care provide premium home care services and their staff are professional and trustworthy. Always happy to see them and I can relax that my dad is in good hands when I have to leave him to go to work...... Thank you sooooo much xxx

I would highly recommend this company to any one that needs some help and support in their own home .

From choosing to go with Radfield as care providers for my mum, my sister and I have only had a few instances of discrepencies between the notes and the care that was provided. This was dealt with immediately and response times from Deputy Care Manager and another member of staff who were excellent. My mum was resistent to having carers support her, but almost instantly, they were the people that she looked forward to seeing, and relied on in the mornings. My mum developed relationships of trust and considered the carers as her friends. They took over, with professionalism, the showering of my mum and did it with real compassion and care for her dignity, as she was a very proud and independent person. She very much enjoyed her time at the day centre and used to be so excited about all the activities she had engaged with. It was often the highlight of her week. They shared photos of her there and made my sister and I feel happy that she was in a safe and trusted environment, having fun. We can only thank them.

I have always found the team at Radfield to be reliable and friendly. They are conscientious and hard working. They have taken time to build relationships with my mum and always take her wishes into consideration

These small steps and gestures can make a huge difference to the outlook of their elderly clients.

Overall, Radfield has exceeded all expectations. They provide exceptional care, and their team truly becomes an extension of your family. I wholeheartedly recommend their services to anyone seeking reliable, compassionate, and professional home care. They have truly made a positive impact on my life during my recovery.

Radfield Home Care cared for both of my parents who both have dementia a couple of years ago so when we needed care for my terminally ill family member I knew immediately where to go. Even though we only used the service for about a month they were very supportive of our ever-changing needs and went above and beyond to provide the support we needed. The carers were always on time, friendly, and treated my family member with great care and dignity at a very difficult time. The App provided us with in-depth information regarding each visit which we used when communicating with other health professionals regarding ongoing care.

I've not had any problems with this care company. Staff would do what I ask them to do. They treat me with respect and promote my dignity and independence. I can always have a laugh with them. They are very reliable, no problem with time.

I am grateful for all they do. They are all very kind and friendly and they do such a good job making sure everything is done properly. I don't have to worry about who is coming through the door because I get on well with all the ladies and like to have a good laugh with them. I really do enjoy their visits I am so thankful I have found such an amazing care provider, I have and I will always recommend Radfield to anyone who needs them.

The team is supportive and helpful. Communication is good and the carers are cheerful. I look forward to my visits.

I would recommend Radfield to those who really need care. The carers look after you, they are kind and caring. I feel respected and having them come makes me feel less vulnerable.

The staff and team are so professional and supportive, they care for my dad's needs with the utmost care and quality. I will not look back or anywhere else for a care company of this quality. Need more than five stars to rate with.