Radfield Home Care Leicester East, Groby & Oadby

At a very difficult time in my husbands illness, a fall caused it being suggested that he should be taken to hospital. Fortunately I had contact having a wonderful caregiver already helping a few hours a week to allow me to do errands and buy groceries. One phone call and very quickly a lady came round to our home and put a plan in place to supply 2 carers 4 times a day. This worked very well, all carers being very capable, punctual and always making sure my husband and myself knew their names. We soon got to know all of them and couldn't have asked for better. They were very ,kind and considerate to my husband and always left him well cared for and comfortable. Cannot thank them enough, they made a very distressing time for all of us a little easier and allowed my husband to stay in his own home. Special people.

Thanks to you all for everything that you do.

The team at Syston offer a reliable, professional & compassionate service and I would highly recomed them.

Radfield have been coming to me for a while now. They have always been lovely and we have a good chat and laugh, which is important to me. I like that they help me to be independent, I like that they sit and have a coffee and a chat with me. Nothing is ever too much for them, the ladies in the office even come to make sure I get home from hospital ok quite late at night. Best company and I very happy with them.

Thank you very much for looking after my mother, with love and care, the carers were lovely, mother was so comfortable, and enjoyed there company, I would definitely recommend this care service, to family members and friends, looking for care,

All of the carers who came to assist with Chris were very patient and gentle and didn't get annoyed when he refused their efforts to help him shower and change his clothes. They looked for other ways that they could help to improve his appearance, such as shaving.

Recently started to use carers for mum. We've found them to be professional, friendly and reliable. Mum really enjoys the visits, they have even helped her restart her iPad! The daily communications detailing time, carers name and summary of the visit is always reassuring.

The team at Radfield Home Care Leicester East, Groby & Oadby have been supportive and professional, with excellent communication and a clear commitment to high standards of care.

The carers looking after my mother have been outstanding. They are kind, patient, and genuinely attentive to her needs, showing real compassion and respect every day. Their reliability and gentle approach give our family great peace of mind, knowing she's in safe and caring hands.

The carers who come and do the sitting service with my mum are absolutely outstanding. They are like friends more than carers, my mum looks forward to spending a day with them each time. Also they drive my mum to the day care and back each week and my mum can't stop telling me all about her time spent there. Everyone is absolutely fantastic, friendly, helpful, caring, easy going and we always feel as if we've known each other for a lot longer.

I've found the service provided by Radfield (Syston) very good. The care team are very friendly and helpful. The package needed for my mother was put in place quickly which helped enormously during a difficult period.

We've experienced good communication with the office staff who are approachable and efficient.

My lovely friend has been using the service for just over a year now, she is visually impaired and struggles when it comes to going out or even to appointments. She happened to have Radfield help our with the local volunteer taxi service and decided that she wanted some more support to actually help her around the shops, not just go to and from them. They have been great for her. Once per month (or more if needed) they take her out for a few hours and she thoroughly enjoys it. For the last couple of visits she has had Alison and thinks she is marvellous, she is kind and patient. I like listening to my friend tell me about her outings, she feels like she has made new friends and I enjoy talking to her about her outings. She said that they have been very helpful with taking her to appointments at the last minute, which I think is a great service and wanted to make this review for others to read.

Moving dad back home after a hospital stay was not something we thought possible until we met with this team. Dad thinks the world of the carers who attend and we're all really grateful that they've made it possible for him to stay in his home.

Radfield Home Care provide premium home care services and their staff are professional and trustworthy. Always happy to see them and I can relax that my dad is in good hands when I have to leave him to go to work...... Thank you sooooo much xxx

I would highly recommend this company to any one that needs some help and support in their own home .

From choosing to go with Radfield as care providers for my mum, my sister and I have only had a few instances of discrepencies between the notes and the care that was provided. This was dealt with immediately and response times from Deputy Care Manager and another member of staff who were excellent. My mum was resistent to having carers support her, but almost instantly, they were the people that she looked forward to seeing, and relied on in the mornings. My mum developed relationships of trust and considered the carers as her friends. They took over, with professionalism, the showering of my mum and did it with real compassion and care for her dignity, as she was a very proud and independent person. She very much enjoyed her time at the day centre and used to be so excited about all the activities she had engaged with. It was often the highlight of her week. They shared photos of her there and made my sister and I feel happy that she was in a safe and trusted environment, having fun. We can only thank them.

I have always found the team at Radfield to be reliable and friendly. They are conscientious and hard working. They have taken time to build relationships with my mum and always take her wishes into consideration

These small steps and gestures can make a huge difference to the outlook of their elderly clients.

Overall, Radfield has exceeded all expectations. They provide exceptional care, and their team truly becomes an extension of your family. I wholeheartedly recommend their services to anyone seeking reliable, compassionate, and professional home care. They have truly made a positive impact on my life during my recovery.

Radfield Home Care cared for both of my parents who both have dementia a couple of years ago so when we needed care for my terminally ill family member I knew immediately where to go. Even though we only used the service for about a month they were very supportive of our ever-changing needs and went above and beyond to provide the support we needed. The carers were always on time, friendly, and treated my family member with great care and dignity at a very difficult time. The App provided us with in-depth information regarding each visit which we used when communicating with other health professionals regarding ongoing care.