Visiting Angels North Shropshire

I have a mother who needs home care! This is not my first experience with finding good home care but l live abroad and have limited time to find a solution! One staff member of Visiting Angels was wonderful! She answered all my concerns and put my mother at ease, as prior to this visit was not cooperating! Then came the first visit, the staff member introduced us to another staff member and now my mother is very happy! Thank you both.

Whenever you look for extra support caring for someone, you hope for individuals who show genuine care, who demonstrate compassion and understanding and who can empathise with their clients. It also requires 100% reliability and first-class communication in both directions. Having carers in your home is a delicate balancing act to manage responsibilities and accountability without ever allowing the level of care to drop. It is very difficult to achieve but Visiting Angels has managed it brilliantly with my mother for the last eighteen months of her life. The quality of their staff is exemplary, the care they provided was consistently first class - and genuine, and they proved that we could rely on them absolutely. Quite simply, this is how adult social care should be done; many, governments included, could learn a lot from this organisation. I cannot recommend them highly enough.

I have nothing but praise for this service and would recommend them to all our friends, having already done so on several occasions.

Honestly, all were excellent carers and this was demonstrated right up to and including the day he passed away, we were all treated with compassion and sensitivity this is something you can't learn they all have it.

I would highly recommend Visiting Angels.

At 93 years of age and not in the best of health I cannot praise Visiting Angels enough. Good communication, any query dealt with and answered and above all - genuine care.

I cannot praise Visiting Angels enough. They were so kind and caring in my partner's last few months. Caring for a terminally ill person at home can be pretty daunting but they helped make life so much easier and always created a lovely atmosphere on their visits. Thank you Visiting Angels!

We are very pleased with the care my nan is receiving from Visiting Angels, she has built a lovely relationship with two members of staff in particular that visit her regularly. I would highly recommend Visiting Angels as a care provider. I also know some employees and I'm impressed at the care they give to their employees too. They also take time to be involved in the local community events.

A great team of carers, who do 'exactly what it says on the tin' - they care. Always friendly, flexible and understanding with a sometimes difficult dementia patient who doesn't always appreciate their good intentions!

Excellent care and support from Visiting Angels. They were really kind and helpful in Mum's last days. Would thoroughly recommend when you need care and looking after. Special thanks to all the team who came and looked after her. Above and beyond, we could even contact them at the weekend. Five stars!

I would highly recommend Visiting Angels as a company.