Visiting Angels North Shropshire

Office 1 & 2 Market Gate, Salop Road, Oswestry SY11 2NR
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Top 20 award
10 21 Reviews
  • Visiting Angels North Shropshire, Oswestry
Visiting Angels North Shropshire is a home care provider offering services in Oswestry, Shrewsbury, Telford and the surrounding postcodes.

They understand that finding the right home care can be a daunting and challenging task. It needs to meet your health needs, whilst also making sure that you feel safe and comfortable in your own home.

Visiting Angels North Shropshire is a small team who are committed to making home care an easy process for all clients. They spend time with every client so that they can develop a care plan that meets their needs and preferences and assign a team who are the perfect match. This includes looking at things like hobbies and personal interests, making sure that the client is seen as a whole person, rather than just their health needs, and focusing on person centred care.

All visits will be decided by you and are fully flexible to meet your needs. Services can include help with meal preparation, personal care, home help, companionship and medication. The team understands that needs might change over time, and so care plans are regularly reviewed to make sure that care is relevant and that you feel fully supported.

Please get in touch with the team to learn more about how they can help.
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Care Provided by Visiting Angels North Shropshire

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £36.50 – £38.50

All visits are charged by the hour.
Live in Care and overnight care prices on request

These prices are only a guideline, please contact Visiting Angels North Shropshire to find out the exact price for your requirements.

Contact Visiting Angels North Shropshire to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Visiting Angels North Shropshire to get a personalised quote.

Good to Know

Owner

  • Visiting Angels North Shropshire
  • Privately Owned

Person in Charge

  • Debbie Duffy (Registered Manager)

Visiting Angels North Shropshire Reviews (21)

10

Visiting Angels North Shropshire has a Review Score of 10 (9.976) out of 10, based on 21 reviews in the last 2 years.
Over all time Visiting Angels North Shropshire has 21 reviews.

Overall Experience
  • 21
  • 0
  • 0
  • 0
  • 0
Date Published
  • 21
  • 1
  • 5
  • 21
  • 0
Reviewer Connection to Visiting Angels North Shropshire
  • 9
  • 4
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 21, showing 21-21
Review from Kathryn D (Daughter of Client) published on 25 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Each carer was individual and different - but all were courteous, respectful, helpful and proactive when required. They all treated my father with compassion and care.
Also - all respectful of me and supportive in a very difficult time.
I would highly recommend Visiting Angels as a company.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 10.0 (9.976)

Overview of Review Score

The Review Score of 10 (9.976) out of 10 for Visiting Angels North Shropshire is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.976 for Visiting Angels North Shropshire is calculated as follows: ( (121 Excellents x 5) + (3 Goods x 4) ) ÷ 124 Ratings = 4.976
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Visiting Angels North Shropshire is based on 21 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (8)

Meet the Team (5)

Rachel

Rachel Wintle

Job Title: Operations Manager Joined: 2026

Overseeing the head of operations

Debbie

Debbie Duffy

Job Title: Registered Manager Joined: 2025

Registered Manager for the service

Clare

Clare Gregson

Job Title: Care Manager Joined: 2025

Care manager for the service

Faye

Faye Joy

Job Title: Trainer and Field Supervisor Joined: 2022

Trainer for the team and field supervisor

Hele-Kai

Hele-Kai Valtenberg

Job Title: Recruiter and Marketing Joined: 2025

Recruiting for the team and marketing

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Visiting Angels North Shropshire to verify any information. View our terms and conditions. Visiting Angels North Shropshire has an Enhanced Service - more info.