I am very happy with the care, kindness, attentiveness, perceptiveness, and commitment
Simon L (Son of Client)
I would recommend them to everyone. One of the best care companies there is.
S M (Daughter of Client)
Right at home were phenomenal looking after my grandmother.
A P (Grandson of Client)
For longer stays (6 hours or more) or overnight support, we provide exceptional care at competitive prices.
These prices are only a guideline, please contact Right at Home (Camden, Hampstead & Golders Green) to find out the exact price for your requirements.
Right at Home (Camden, Hampstead & Golders Green) has a Review Score of 9.9 (9.869) out of 10, based on 23 reviews in the last 2 years.
Over all time Right at Home (Camden, Hampstead & Golders Green) has 36 reviews.
3.0 out of 5
Dear Hugh,
Thank you so much for your kind words and positive feedback.
I am delighted to hear that you feel the support you receive each Thursday is perfect and that the carer is on time and willing to support in any way required.
I am sorry about your direct debit issue. We always advise our clients to set up a direct debit with us so that when there has been no care, you are not charged however, as you have set up a standing order instead, your bank will automatically process the payment irrespective of whether care has been provided or not and unfortunately we have no control over this (unlike direct debits). I have resent you our recommendation to cancel the standing order and set up a direct debit instead. Hopefully, this resolves your issue and in your next review, you are able to score the management team higher.
Thank you.
Yours Sincerely,
Darshan
5.0 out of 5
I would like to thank the team for all their support and I would highly recommend their services.
Thank you so much for your kind words and positive feedback.
We are delighted to hear that you are happy with our care service and that we have met your expectations. Your review means a lot to us and it motivates us to keep improving our quality and standards. We appreciate your trust and support, and we look forward to serving you again in the future. Please do not hesitate to contact us if you have any questions or concerns.
Thank you for choosing us as your care provider.
5.0 out of 5
Thank you very much for your wonderful review; it has certainly put a smile on my face on this grey Monday.
It was a pleasure caring for your uncle, and we are sad to see him leave, but we wish him all the best at this new home; we hope he enjoys it there.
Should you need anything from us, advice, care or even a chat, we will always be there for you.
Regards.
5.0 out of 5
5.0 out of 5
5.0 out of 5
5.0 out of 5
5.0 out of 5
5.0 out of 5
Hello, many thanks for your kind words. We are delighted to read that you find us to be very responsive and that the carers have been helpful.
It truly is an honour to care for your parents.
Kind Regards.
5.0 out of 5
5.0 out of 5
5.0 out of 5
4.0 out of 5
5.0 out of 5
Thank you so much for your review. It has been our honour to care for your parents in their home. I'm delighted to hear that you found our live-in carer to be amazing and helpful - she truly is a one-of-a-kind carer and she really upholds our values of trust, compassion, respect and quality and we are very grateful for her.
On behalf of our office team and your parents dedicated care team, thank you for taking the time to share your experience of our service.
5.0 out of 5
5.0 out of 5
The Review Score of 9.9 (9.869) out of 10 for Right at Home (Camden, Hampstead & Golders Green) is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Right at Home (Camden, Hampstead & Golders Green) is based on 22 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
Hi! I am the proud & excited owner of Right at Home Camden, Hampstead & Golders Green and I am so grateful for being able to give back to the community where I spent a lot of my childhood years growing up in. I was born in Barnet hospital (so were my two children) and I went to Manorside Primary school many years ago.
My lovely wife - Ruchi, worked as a pharmacist in Golders Green, Temple Fortune & West Hampstead and my son - Raayan will soon be attending a school in the Mill Hill area and no doubt my daughter - Aarya will follow suit. By having such affinity with the area, I can truly relate with the community and it makes it all the more special that we are able to provide care to them.
My mum was a volunteer home care assistant and as a child, I would often be with her during her visits on Saturday afternoons. As a 12-year-old, I would be lying if I said they were the most fun Saturday afternoons however, I did learn a lot from them. I learned what it means to care for someone vulnerable, how to listen to some of the greatest storytellers around, and most importantly, I learned to appreciate people, relationships, and life.
My grandmother spent her final days at our family home and I saw how much my parents cared for her. They put in so much effort, love, patience and sacrifice to make her feel as comfortable as possible. At the time, it was my responsibility to ensure she had a warm glass of milk as she went to bed each night, and looking back I wish I could have done more. Of course, there was not much else I could do but subconsciously, I believe it was then when I decided that one day, I will do something in my life that allows me to make a difference in people's lives.
So after 15 years of working in the City in various finance roles, most recently as a Finance Director for a large marketing agency, I decided it was time to give back, to do something more fulfilling, and to connect more with people. This is why I opened Right at Home covering Camden, Hampstead, Golders Green, and surrounding areas.
I am deeply passionate about the care sector and I know firsthand what excellent care should look like. I believe it is important to give the same level of care and service you would expect for yourself or loved ones.
This is what we promise to do at Right at Home.
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