Caremark Surrey Heath and Rushmoor is a home care provider, delivering high-quality care services within the Rushmoor and Surrey Heath area.
The aim is to enable each individual to continue to live life to the fullest capacity. The service is person centred and tailored to the needs of the individual whilst maintaining the independence of the person.
Caremark specialises in complex care needs including dementia care and Parkinson's care. Caremark can provide...
Care Provided by Caremark Surrey Heath & Rushmoor
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £25.99 - £31.89
- Weekly Live-in Care Fees: £1,400 - £1,600
Please call the office for prices for Live in care, respite care or overnight care.
Contact Caremark Surrey Heath & Rushmoor to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Caremark
- Private Owned
Person in charge
- Virginia Cheetham (Manager)
Caremark Surrey Heath & Rushmoor Reviews (19)
Caremark Surrey Heath & Rushmoor has a Review Score of 9.5 (9.536) out of 10, based on 12 reviews in the last 2 years.
Over all time Caremark Surrey Heath & Rushmoor has 19 reviews.
From my first enquiry to my lovely chosen carer, my family and myself are very much impressed with the helpfulness, cheerfulness, kindness my dear carer has shown me. They have helped me bring my confidence back up to my norm! We laugh and chat whilst doing all my 'chores'. All I will add is my gratitude for the good care I've been given. Thanks from my heart.
Thank you for your kind and lovely words. It is absolute pleasure and priviledge for us to assist you with your needs. We are so satisfied to hear that we are able to bring your confidence back and are able to support you. This would aspire us to do even better.
Polite staff in manners when visiting me at home.
God bless this company.
Thank you for sharing such a heartfelt review. We are deeply grateful to provide you the support that you require.
Management and staff have all been very helpful, polite, and professional at all times. Management has always been reachable and communication has been very good. Staff have been flexible in providing both care and renablement. Timekeeping has been very good and care provided efficiently but not hurried. All care has been provided and respect. I have complete confidence in referring this service to others.
Thank you for your wonderful review CB. Our team is dedicated to ensure compassionate and safe care it provided at all times. We really appreciate your referral to others. We would always work hard towards the trust you have shown in us.
I was very pleased with the care and attention that all workers gave to my wife. I could not fault any of your workers.
Really appreciate your kind words. We strive for the best. Team try to do their best to assist your wife to ensure great and safe care is delivered at all times.
The Caremark team have cared for my mother and father for three years. From day 1 they have gone over and above in their support for them and myself. The carers really invested their heart and souls to get to know my parents to make them feel and happy and comfortable with the support and to feel a sense of companionship at every visit. Many thanks to all of the Carenark Team.
Thank you for your feedback. It was absolutely our pleasure to assist both Mum and Dad. I am really blessed with the team that i have at Caremark(Surrey Heath and Rushmoor).
The carers are really personable and my Mum feels safe with them. Alzheimer's can be scary so feeling safe is really important.
They help support my Mum in her own home, which is better for her, as it offers structure and routine in familiar surroundings.
Katey, Ginny and Ester are extremely helpful, nothing is too much trouble, they will do anything to help. Mum's carers have become like family to her and look after her with a lot of care and understanding.
Thank you for your really kind positive feedback. It all starts from the top management team. I am glad that my team understands the core values that we set.
They take their time and show they care
Always there at the end of the phone and helping Mum on and of her throne
She couldn't ask for a better team
Who are always there on the scene
And when it's time to rest her head
Then they will always put her to bed
So thank you Caremark you've done her proud
And you really stand out
from the rest of the crowd
Regards,
and cheerful. They always know if I am not quite myself, but somehow manage to cheer me up by the end of my call.
The management team are always very supportive and help at the drop of a hat. Whether this is just to have a reassuring chat or to be present at official meetings. They always go that extra mile.
Thank you. Feedback like this makes us even stronger and brings even more energy in my team to go an extra mile. This amazing review about our carers brings the satisfaction in what we do. To know we have made a such a difference is the reason we are in care. Once again we want to thank you for putting your trust in us.
My Father received excellent care from care mark.Nothing was too much trouble.I had to call them out at the weekend and they arrived quickly.My father needed extra visits due to lack of mobility, which was arranged that day.Later he needed 24 hour care which commenced in 2 hours.
Thank you for your kind feedback. Nothing is more satisfiying than knowing our service user appreciating the hard work that we put in. Your positive feedback gives us even more energy to do it even better. We shall continue providing outstanding care for all our customers.
They seem to be concerned with profit and "efficiency" more than anything else. It feels like I'm very low on their priority list due to the fact I'm not a private client, and considering I'm bedridden with a severe chronic illness, it's not a nice feeling to have when you're relying so heavily on them. As such, I really feel like just a number to them. This is not a care agency that puts their clients first, this is first and foremost about the money. 1000 character limit for a review is not enough to go into any further detail unfortunately.
I am really sorry to hear about your recent experiences. I can assure you that we do not keep any differences amongst our service users. We have always ensure right support and care is delivered at all times without any compromise. Your feed back is really important to us and I shall ensure any...
My father has carers visit him 3 times a day and they have been exceptional. Dad has male carers and these young men are professional, courteous, and above all they care. They notice if my father's mood is low and will communicate this with us and take the time to talk to him. They are upbeat and with broad smiles that brighten up my parent's day.
Nothing is ever too much trouble and despite having physically challenging roles they are always diligent, kind, and conscientious.
My family would be lost without these young caring professionals. My parents look forward to their visits and they are happy as it feels as though they are part of a bigger family giving them a greater sense of safety and comfort in their own home.
Generally satisfied.
The team looked after my brother for eighteen months. He has been very challenging for them in many ways, but they still continue to look after him and do their best for him. I can’t thank them enough for all the help and support they have given him.
Thank you for your kind feedback. Indeed, the carer has given her heart and soul to ensure he gets the right support, care and help needed. Really pleased he got what he really wanted. Regards.
Have been very happy with the service. All members of the care team have been very helpful and very polite. Any special requests I have made have been willingly complied with.
Thank you for your kind feedback. Nothing is more satisfying than meeting your requirements. We take pride in our services.
My experiences of Caremark (Farnborough) has been extremely positive. All the carers are trained to a high standard which makes me feel secure as I’m reliant on the team for everyday tasks. Individual carers are all different in personality but consistent in their professional care and a pleasure to have in my home.
Thank you for your kind feedback. I am glad our team is able to provide you consistent outstanding care. We shall continue to do so. Once again appreciate your feedback.
We have had a live-in carer who has provided us with excellent care, supported by Caremark, we are now having three visits a day, again, excellent care. No other comments are appropriate, except to say again that Caremark is providing us with excellent support.
Thank you, Michael, for your kind feedback. I am glad we were able to meet all your requirements and we shall continue to do so.
The staff are all very kind and pleasant. My mother often refuses care and needs a lot of encouragement of which some are better than others. I have found management to be responsive and helpful to our requests.
Thank you for your feedback. We are keen to learn from any opportunities that have been highlighted and learn from our mistakes. I am glad that we were able to support your mum during the difficult times.
Very pleased with the level of care. Get a report every day explaining care delivered and how things went and any relevant issues.
Thank you for your review. I am pleased that you are having great experience and happy with our services.
Regulatory Rating
Care Quality Commission (CQC) Rating
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest ReportNews (0)
There are no news items for Caremark Surrey Heath & Rushmoor.
Awards / Recognitions (1)
- Recipient: CaremarkDate: Thursday 31 Mar 2022
Meet the Team (3)
As a Managing Director, my goal is to employ and train staff with the critical skills they need to provide the best customer care. I believe allowing my team to develop and grow with the business will automatically convert them into happy customers. You can’t pour from an empty cup, especially as a caregiver therefore it is my responsibility to take care of my staff’s well-being as well as my customers and build a better community for all.
If you want to make a difference in the community and would like to build a career in Care, come and join the team or if you are looking for an experienced and compassionate carer for yourself or a loved one, I would be delighted to hear from you!
At Caremark Surrey Heath and Rushmoor, we deliver the highest standard of professional care and support to those who are in need and who chose to remain living in their own home thus encouraging their independence and safety.
My passion is providing excellent person-centred care to people making them feel valued and empowered, whilst maintaining their independence within their own homes.
I want only the best and highest standards of care for people, and believe that having a good team, open communication, honesty, and respect is an important part of achieving this.
I love working in care as seeing people achieve and maintain their independence, makes it all worthwhile as I know that even the smallest things have made a difference to that person.
I have experience working with people with Dementia and Parkinson's, Learning Disabilities and believe that people can stay at home and maintain their independence for as long as possible.
Frequently Asked Questions about Caremark Surrey Heath & Rushmoor
How many Carers does Caremark Surrey Heath & Rushmoor employ?
Caremark Surrey Heath & Rushmoor employs 25 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Surrey Heath & Rushmoor to verify any information. View our terms and conditions. Caremark Surrey Heath & Rushmoor has an Enhanced Service - more info.