Agacia Care

Unit 6, Verralls Business Centre, The Common, Sissinghurst, Cranbrook, Cranbrook TN17 2AF
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1.8 1 Review
  • Agacia Care, Cranbrook
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Adult Home Care (18+)
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Call in Service
  • Cleaning Service
  • Companionship
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Sit in Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • Cancer Care
  • High Dependency Care, two carers attending
  • Alcohol / Drug Misuse

Good to Know

Owner

  • Agacia Care Ltd

Person in charge

  • Mary-Anne Elliott (Manager)
Are you the Owner/Manager of Agacia Care? View your Advertising Options

Agacia Care Reviews (1)

1.8

Agacia Care has a Review Score of 1.8 (1.833) out of 10, based on 1 reviews in the last 2 years. Over all time Agacia Care has 1 review.

Overall Experience

  • 0
  • 0
  • 0
  • 0
  • 1

Date Published

1
1
1
1
0

Review from Iain F (Client) published on 1 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Avoid at all, costs. Unreliable always late they have missed my call. I went two weekends without any care rotten in my bed they did not care. Do yourself a favour find someone else I cannot recommend in the beginning they were great but the new management team are dreadful.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 1.8 (1.833)

Overview of Review Score

The Review Score of 1.8 (1.833) out of 10 for Agacia Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 1.8 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 0.0 out of 5 from 0 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 1.833 for Agacia Care is calculated as follows: ( (1 Goods x 4) + (1 Satisfactorys x 3) + (4 Very Poors x 1) ) ÷ 6 Ratings = 1.833

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Agacia Care is based on 0 Positive Reviews in the last 24 months and is calculated as follows: 0 = 0

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Aug 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Agacia Care

What Type of Services does Agacia Care offer?

Agacia Care offers Home Care.

How many Carers does Agacia Care employ?

Agacia Care employs 5 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Agacia Care to verify any information. View our terms and conditions. Agacia Care has an Basic Service - more info.