Ivy Grace Home Care is based in Kirby Cross in Essex and they cover the surrounding areas. They currently have availability in the following areas:
CO13
CO14
CO15
CO16
A CQC inspection was completed in June 2026 and received good for all areas, you can find the report on the CQC website.
Ivy Grace Home Care offers bespoke person-centred care in your own home. The team very much believe that every voice counts, and they...
Ivy Grace Home Care is based in Kirby Cross in Essex and they cover the surrounding areas. They currently have availability in the following areas:
CO13
CO14
CO15
CO16
A CQC inspection was completed in June 2026 and received good for all areas, you can find the report on the CQC website.
Ivy Grace Home Care offers bespoke person-centred care in your own home. The team very much believe that every voice counts, and they want to be a care company with a difference. The main goal is to help keep service users as independent as possible which will enable them to stay in their own home. The team are not only there to support service users but also their family and they do this by listening to them.
Ivy Grace offer a wide range of services without you having to leave your own home. Personal care, companionship, housework, shopping, appointments, medication management, food preparation and much more.
The team are all fully trained and DBS checked. They also provide all the staff with additional training depending on the needs of the service user.
Call times range from a 15 minute check visit - this allows peace of mind for family members to have the option of adding in additional calls if they go away just to check up and ensure they have a drink and are okay. Call times go up in 15 minute increments so 30 minutes, 45 minutes, 60 minutes and so on.
The team do a no obligation assessment first which can take around 1 hour+, this is just to ensure they have all the important details needed to do a person-centred care plan. If you're happy, they will arrange times that suit you and a start date.
Ivy Grace Home Care Home are available to call 24 hours a day, so you have peace of mind that you can call the team whenever you need too.
Care Provided by Ivy Grace Home Care Ltd
Types of Home Care
Visiting Care
Minimum Visit Duration (Visiting Care)
15 minutes
Contract Durations
Ongoing / Long Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Help at Home
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£32 - £36
Contact Ivy Grace Home Care Ltd to get a personalised quote:
Our prices vary depending on times of care.
Our rates are very competitive.
Call for more details
The price(s) shown are provided by the agency. Contact Ivy Grace Home Care Ltd for full pricing details and T&Cs.
Ivy Grace Home Care Ltd has a Review Score of 9.6 (9.563) out of 10, based on 11 reviews in the last 2 years. Over all time Ivy Grace Home Care Ltd has 22 reviews.
Review from A B (Client / Service User) published on 20 July 2022 Submitted via Postal Review Card•
Overall Experience
Flexible, caring, cheerful and reliable. I would not hesitate to recommend Ivy Grace Home Care Ltd.
Flexible, caring, cheerful and reliable. I would not hesitate to recommend Ivy Grace Home Care Ltd.
↩Reply from Katy Thrower, Director at Ivy Grace Home Care Ltd
You were an absolute pleasure to visit. We were very lucky to spend some time with you. So pleased you doing really well. Thank you so much for taking the time to write us a review.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from M H (Son of Client) published on 5 July 2022 Submitted via Postal Review Card•
Overall Experience
Excellent company providing care and support to a high standard.
Excellent company providing care and support to a high standard.
↩Reply from Katy Thrower, Director at Ivy Grace Home Care Ltd
Thank you so much for your lovely review. We really appreciate you taking the time to write us one.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 May 2026
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
There are no news items for Ivy Grace Home Care Ltd.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Ivy Grace Home Care Ltd.
Accreditations
There are no accreditations posted yet for Ivy Grace Home Care Ltd.
Meet the Team (2)
Katy ThrowerJob Title DirectorJoined 2022
Hi, I'm Katy Thrower, the Director of Ivy Grace Home Care LTD.
I and Naomi decided to set this business up to help provide a reliable home care...
Hi, I'm Katy Thrower, the Director of Ivy Grace Home Care LTD.
I and Naomi decided to set this business up to help provide a reliable home care service to our local community. Along with the Care crisis, we decided now was the time to do it.
I have been in the industry for over 20years and completed my Level 5 in Health and Social Care.
Our aim is to provide person-centred care to those who are in need of help at home. Having personally experienced working with care companies, I now have the knowledge of what's needed and wanted in this industry.
Continuity of care,
To be listened to,
To ensure you have the right carers for you,
A dedicated management team who looks after their staff so they can provide the best care in your home,
An introduction service so you always know your carers,
Time slots that suit you,
I have personal experience of what good care can do for our service users' quality of life, and what a huge impact it can make on them and their families, and that is why we chose to do this.
There is no better feeling than leaving them with a smile on their face.
With that being said, we look forward to supporting and helping you, whether that be some advice or a care need.
Naomi StancombeJob Title Director
I started working in social care 9 years ago but in those 9 years, I gained my level 5 in health and social care and have learnt an extensive amount...
I started working in social care 9 years ago but in those 9 years, I gained my level 5 in health and social care and have learnt an extensive amount about how an agency should be run and how it shouldn’t be.
For generations, social care has been part of my life. My nan had various successful care homes, my mum was a district nurse and was part of a very successful care agency which still runs today.
We decided to start Ivy Grace Home Care, because,
1 - The care crisis and home care agencies just do not have the capacity to take on service users in need.
2 - We can do it the right way.
Running a home care agency isn’t for everyone. It requires the best of the best, those who aren’t afraid of challenges and are determined to tackle caregiver turnover and recruiting.
Most of my care background is in recruiting the right care workers and ensuring they are DBS checked and trained correctly to provide the right care in your home.
Staff turnover in care is extremely high, and that can be for so many different reasons. This makes a huge impact on the service users we care for, as it means having many different carers in their homes.
I will do my best to help change this with the help of my colleagues, by making sure employees are appreciated and get the recognition they deserve for the skills and abilities they bring to the job.
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